RickRak.com Reviews 2,514

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 536 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and practicality of the products, highlighting their solid construction and ease of use. Many appreciate the efficient ordering process and the fast, reliable delivery, with several noting prompt communication throughout the shipping process. The service is frequently described as excellent, with people commending the helpfulness and knowledge of the staff. However, some customers experienced issues with product fitment, receiving items that did not contour correctly or had manufacturing flaws like nicks and scratches. A few other people also felt that the audio quality of certain adapters was not as clear as expected, noting crackling sounds. Additionally, some reviewers mentioned missing bonus items or experiencing longer than anticipated shipping times.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as "top-notch," "well-made,"... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast and prompt shipping.... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as "top-notch," "high quality... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Service

Reviewers mention positive feedback about service, highlighting excellent communication, quick shipping, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

RickRak combo kit 2 up for 2017 Road King Very happy with RickRak products! My combo kit includes Great Bag! waterproof Cover, Shoulder Strap, steel mount -frame Quality equipment!! Very Practi... See more

Rated 5 out of 5 stars

So I previously submitted a review on this purchase on my tour pac bad for my Indian roadmaster I made a huge mistake on the refund process. In transit overseas and didn't have the opportunity to c... See more

Company replied

Rated 5 out of 5 stars

I purchased the Roller Bag a couple of years ago which i highly recommended but I had an issue with a part that RickRak resolved swiftly and helped out due to our exchange rate. It's good to see a com... See more

Rated 5 out of 5 stars

The GoPro mount is very well made and will serve its purpose. Much better than the mount we got from GoPro. It is made of metal, not plastic and is rock solid. It came complete with the necessar... See more


Company details

  1. Motorcycle Parts Store
  2. Harley-Davidson Dealer
  3. Motorcycle Equipment and Accessories Store

Written by the company

"RickRak offers a full line of the Best New Design Go Pro 360 Camera Mounts, Travel Luggage and Quick Attach Strapless Bags for Harley-Davidson. Custom Dynamics, Arlen Ness, Advanblack, ThunderMax Performance Tuners, Kuryakyn, Rockford Fosgate, ShoreFire Saddlebag Lid Covers, Rinehart Racing, Klock Werks Windshields, Ciro, Legend Shocks, KST & Fat Bagger Handlebars, Dakota Digital Gauges, Bug Slide products, Premium Quality Flags and Mounts, and more! The RickRak System quickly and securely attaches your bag to the luggage rack on your Harley Davidson Ultra Tour Pak, Street Glide or Road Glide, or Indian - No Straps Needed. Built American Tough. Lock your RickRak to your Harley Davidson or Indian. RickRak is your Quick Attach Strapless luggage rack solution."

30 Day Money Back Guarantee

No Questions Asked Returns

No Questions Asked Returns
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Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 3 out of 5 stars

I have a problem with the oil filter I…

I have a problem with the oil filter I purchased. The embedded magnet came out and I asked for a suggestion as I am afraid the magnet will end up inside my engine if I leave it in place. My only reply so far is Crickets.

April 29, 2026
Unprompted review
RickRak.com logo

Reply from RickRak.com

Thanks for the review. Did you call us?

Rated 5 out of 5 stars

Mike from the online sales helped me…

Mike from the online sales helped me out when ordered the wrong product he walked me through how to order the right bag and frame and called me after my order was sent to make sure I had it before the trip I’m taking

April 16, 2026
Rated 5 out of 5 stars

Aussie customer loves it!

Trouble free purchase and it arrived quickly considering Im half way around the world. Only minor complaint was that I was supposed to receive a bonus item (magnet for the fuel cap) but it mustnt have made the box. Not a deal breaker though. I came for the Rickrak! :)

April 4, 2026
Rated 1 out of 5 stars

Disappointing experience

Probably not the company’s fault, but I bought a $35 part, paid $25 for shipping, and got assessed $40 in brokerage fees, that nobody forewarned me about. Plus taxes on all of the above.

April 16, 2026
RickRak.com logo

Reply from RickRak.com

You were sent an email 10 minutes after your purchase with FULL information about International Duties and Fees. So - like you stated - it wasn't our fault. So why did you give us a 1-star review after you stated it wasn't our fault?

Rated 4 out of 5 stars

Saddlebag Covers

I purchased the Shore Fire Saddle bag covers for my Indian Springfield. I'm amazed at how much the added an great look to the bike. They are a quality made in the USA item. They were a great value as well. After years of basic wear on the bike the lids have a number of scratches, these cover revive the look of the bike and prevent any further damage.

April 15, 2026
Rated 5 out of 5 stars

The GoPro mount is very well made and…

The GoPro mount is very well made and will serve its purpose. Much better than the mount we got from GoPro. It is made of metal, not plastic and is rock solid. It came complete with the necessary tools and camera safety lanyard included as well as a special wrench to tighten down all pivot points. It is fully adjustable for the perfect angle. I wasn't sure if it would work with the 3 piece fairing mounted mirrors on my 2014 HD Triglide, but it was not an issue as the correct length screw was included in the assortment.

April 14, 2026

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