Catherine was so helpful—she answered my call right away, listened to all my questions about the X’Air Safe and contacted me quickly over the following weekend to set up a fitting. She took great care... See more
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Review summary
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The team at EquiSafe was incredibly helpful and super easy to work with! They’ve streamlined the process on finding a safety vest so well and we’re great about answering additional questions on fit. N... See more
The whole process was top notch. When shopping go air vests online, I would get overwhelmed with all the options. Ride EquiSafe has a measurement form and they immediately responded with options. My... See more
A rep emailed me promptly after I filled out their form online. She corresponded with me several times and recommended an air vest which I ordered and really liked. Ride Equisafe was recommended to me... See more
Company details
Written by the company
Ride EquiSafe is not your standard tack store. We specialize in keeping you simultaneously safe and stylish in the saddle. We carry the broadest selection of equestrian safety products across North America, including air vests, body protectors, safety stirrups, and riding helmets. Whether you’re hacking out on the trails, taking a lesson, or competing from the local level up to the international level, we believe that all riders should use equipment that ensures the safest possible experience.
Contact info
2676 John Shehan Rd., 28756, Mill Spring, United States
- 919-404-9744
- info@rideequisafe.com
- rideequisafe.com
4.8
Excellent
599 reviews
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Innovative and superbly manufactured…
Innovative and superbly manufactured product, good customer digital communication and quick delivery
May 14, 2025
disappointed…
I have to admit that I’m disappointed in the week-long delivery time. I have signed up for a Hunter Clinic which requires a protective vest and the one I’ve ordered will now arrive too late for my use.
May 11, 2025
Reply from Ride EquiSafe
Hi Shannon, I believe that the greater disappointment is ours that you chose to shift the blame for your planning to us. You ordered your vest on Saturday, May 10. We packaged the vest and printed a lanel on Sunday May 11 and it was picked up by UPS on Monday the 12th (UPS doesn't pick up on the weekends).
We are based in North Carolina. You live in Canada. Short of a personal delivery service, we're unsure what your expectation was for delivery timeline. You certainly did not reach out at any point to inquire about when to expect delivery, although when we printed a label you would have received an email notification giving you an estimate, along with multiple subsequent emails about the shipment's progress.
You may have also noticed that we are in the midst of a trade war, and given that you made an international purchase, perhaps should have planned for a potential delay in a shipment clearing customs as a result - none of which we control.
We're not really sure how a package that shipped within 24 hours of you ordering it has resulted in your "disappointment." However, we are grateful to have met and even exceeded the expectations of our thousands of customers that have reasonable expectations and plan ahead appropriately.
Catherine was fantastic to work…
Catherine was fantastic to work with—she went above and beyond to help me find the perfect safety vest that fit my body comfortably and met all my needs. I truly appreciated her patience, knowledge, and attention to detail!
May 8, 2025
Always love ordering from equisafe
Always love ordering from equisafe! Super professional, fast shipping, great company!
May 7, 2025
The helmets arrived top late and not in…
The helmets arrived top late and not in my country
April 8, 2025
Reply from Ride EquiSafe
Hi Estefany, thank you for your order and your feedback. You placed your order on March 24th at 8:42 pm for a product that clearly states it takes 6-8 weeks for delivery, as it is manufactured to order for us in Europe. The helmet was delivered on April 11th, far in advance of the delivery estimate. The items were delivered to the address that you communicated to us, which you actually requested to have changed on several occasions. I'm so glad we were able to delivery your items in just 3 weeks rather than the 6-8 weeks originally quoted.
Great help from the team at KY- Busy…
Great help from the team at KY- Busy day and they took the time to talk to me and help me get fitted for my new combo safety vest.
April 29, 2025
Great customer support experience
Great customer support experience, including advising me the right air est to wear with or without a body protector and how to adapt it for either situation.
April 29, 2025
Excellent Quality Products & Superb Customer Service
Ride EquiSafe has magnificient products. Anything you could possibly be looking for will be found at Ride EquiSafe and their products are of superb quality. Aditionally, Catherine is an absolute delight to work with. She was so helpful to me when I kept making mistake after mistake after mistake. She got me straightened out and I could not be happier with all the products I have purchased from Ride EquiSafe.
April 18, 2025
Great staff- very patient
Great staff- very patient, taught us proper fit, made sure we understood all the different features, helped us make a safe and educated choice, took their time, we didn’t feel rushed. I’m confident that we made a good choice and we know how to use our equipment. Very pleased with the whole experience.
April 25, 2025
Fast service
The item I needed was unavailable at my usual places and fortunately Ride EquiSafe it. And I got the muzzle in less than a week/
April 25, 2025
I ordered xs and got a s size
I ordered xs and got a s size. I had already gotten a small before and had do return them because they were too big
April 1, 2025
Reply from Ride EquiSafe
Hi Daniela, you originally purchased a small in person at our WEF booth, and you then decided to exchange for an XS, which was shipped to you as we were out of stock at WEF. The XS was delivered 4 days after you requested the exchange, therefore we're not sure why this quick service is deserving of a 2-star review?
Ride EquiSafe for Safety and Style in the Ring!
The Ride EquiSafe team provided knowledgeable assistance as I selected a new air vest and safety stirrups. My previous air vest (also purchased from EquiSafe) served me well for years, so when it was time to replace it, I once again trusted Ride EquiSafe and they did not disappoint. I appreciate their extensive selection of quality products, their professionalism, fair pricing, and fast shipping. I highly recommend RideEquiSafe.com for your English tack and riding apparel needs!
April 28, 2025
I buy ALL of my safety gear from Ride…
I buy ALL of my safety gear from Ride Equisafe. They know the product inside and out. They help you long after your purchase. And they carry regular riding and outdoor clothes hard to find elsewhere.
April 25, 2025
Always great service
Always great service, knowledgeable. Been a customer for 5 years.
April 12, 2025
Easy Peasy - New Air Vest
I sent off my measurements and some basic information and promptly received several vest recommendations. The process was so easy, and I love my new vest. It fits and looks better than the one I had before. I recommend EquiSafe to everyone interested in a new air vest!
March 20, 2025
Ride EquiSafe is AWESOME
Ride EquiSafe is AWESOME! They have great options and beyond amazing customer service- I will always look for items with them before going elsewhere!
April 13, 2025
Wonderful store and wonderful owner!
Catherine is wonderful to work with and keeps her store stocked with so many great products! Looking forward to making future purchases!
April 11, 2025
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