Amazing people, the asian girl hustling hard to get the customers attention despite she's feeling under the weather. I subscribed to used e-bike $99 for 16 weeks, pretty good deal. The bike looks a bi... See more
Location
Switch locationQueensberry Street 277, 3000 Melbourne, Victoria, AU
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See what reviewers are saying
Cycle Quality & Service: Not Great (Battery gets disconnected very often on the road, unfortunately the mechanics gave a try 2 times and couldn't fix it.). Also, when I got a flat tire I was told th... See more
Disgusting company, blatant cash grab. Text message customers at 11PM at night. Supply faulty bikes and try and make you pay for this unless you mention getting a copy of the mechanics report and... See more
Zoomo E-bike isn't just a place I rent bikes from; it's become a part of my life, thanks to Ferl and her incredible team. Walking into Zoomo feels like visiting family, with Ferl's warm greeting and g... See more
Company details
About Zoomo - Melbourne
Written by the company
Meet Zoomo. Get a world-class electric bike with maintenance and theft cover included.
Engineered in Australia, our quality and affordable electric bikes subscriptions are trusted by 1000s of couriers, commuters and everyone in-between.
Try a Zoomo e-bike today.
Contact info
Queensberry Street 277, 3000, Melbourne, Victoria, Australia
4.1
Great
33 reviews
Hasn’t replied to negative reviews
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Cycle Quality & Service
Cycle Quality & Service: Not Great (Battery gets disconnected very often on the road, unfortunately the mechanics gave a try 2 times and couldn't fix it.). Also, when I got a flat tire I was told that the mechanic is not available next day, hence I have to wait one more day to get fixed)
Price: Excellent (Gave me 2 weeks free deal)
Ride Experience: Good (Riding is smooth and comfort)
September 30, 2021
Service is literally not good
September 22, 2021
Amazing quick service from Melbourne…
Amazing quick service from Melbourne City. The fellas went above and beyond looking after my needs.
September 9, 2021
Good compagnie
August 31, 2021
Jordan was a great help
Jordan was a great help! He was polite, provided me with all the options and got me up and running in no time. Thanks for the fantastic service!
June 7, 2021
Great... but...
The process was easy and the staff were ready and willing to answer any questions that I have. My only grip is that after I gave a good ride from my substription the saddle just wasn't right and gave me a bad saddle sore. I would suggest if they provided multiple options for the saddle would be great. Other than that the eBike worked as marketed.
May 19, 2021
Inflexible bicycle return policy
Shop staff said that i would have to pay another week of rental fees when i was looking to return the bike one day early. Even car rentals are not that strict and inflexible with their returns. I understand that different businesses have different policies but this policy in particular, never again rent from zoomo. Staff seemed more interested with flirting with other female customers than helping me with my issue too. Very unprofessional.
May 18, 2021
Polite and helpful staff
Polite and helpful staff, reasonable price, rapid reservation and pick up
May 10, 2021
Awesome service and great bike
Awesome service and great bike (rent / classic)
Thanks to the Melbourne shop team!
April 23, 2021
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