I was a bit disappointed with these boots, ordered them for my husband for Xmas we both love & wear Rieker but they were rippled down the sides of the width on the leather.. Spoke to customer service... See more
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Review summary
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Reviews shaping this summary
Unfortunately the boots I ordered were too small and I had to send them back. However I would certainly order from Rieker again. Quick delivery and no hassle returns are a bonus.
Great bargain price. Good communication Delivery within a couple of weeks as promised. Product as described. Well made sandals I'll be testing them soon on a winter sunshine holiday!
The original pair of boots were sent extremely quickly with the relevant return information which was required after ordering the wrong size, this made return and refund a very quick and easy process.... See more
Company details
Written by the company
Rieker & remonte | Online UK Store | Shoes, Boots, Sandals & Bags
Contact info
36 Compass Point, LE16 9HW, Market Harborough, United Kingdom
- rieker.co.uk
4.1
Great
561 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 43% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Fast service when needed
September 19, 2023
Excellent product delivered quickly and…
Excellent product delivered quickly and efficiently.
September 26, 2023
Quick delivery from ordering
Quick delivery from ordering
Great product
Good quality
Great fit
September 28, 2023
The online service was very easy and…
The online service was very easy and quick to do, also the parcel arrived 2 days earlier than expected.
September 25, 2023
Easy to order and quick delivery
September 28, 2023
The shoes were half price and the…
The shoes were half price and the delivery was quick and efficient.
September 28, 2023
Great product but frustrating website…
Great product but frustrating website when attempting to pay. If you choose PayPal as choice of payment, it prompts for your telephone number. If try another payment method, it repeatedly prompts to provide a telephone number even though you have. There is no other prompt box to add your number.
September 28, 2023
Reply from Brevitt-Rieker Ltd
Please email web-query@rieker.co.uk or call Customer Service on 01858 414171 we are happy to process the order for you and explain why the order has not gone through.
Quick and reliable service
My order was delivered within a few days, quickly, safely, reliably.
September 27, 2023
Delivered very quickly
Delivered very quickly. Extremely pleased as always with shoes.
September 23, 2023
Spot on and the information provided…
Spot on and the information provided was up to date and informative. I would recommend this company to anyone.
September 28, 2023
Wonderful wide fitting
Fast delivery. Was so pleased to find shoes that fit my wide feet and so comfortable to wear.
September 26, 2023
Quick delivery excellent boots
September 27, 2023
Great service
Great service. Shoes are really lovely and comfortable Extremely fast delivery. Great that there’s no delivery charge
September 24, 2023
Love this company
Love this company, love their shoes and boots and ordering from home for delivery is super easy
September 28, 2023
I ordered two pairs of shoes one was…
I ordered two pairs of shoes one was out of stock. I was informed and received my refund within two days. The other shoes were delivered a day earlier than first stated. The quality is first class and they are so comfortable.
September 25, 2023
Zip was broken on boot
September 27, 2023
Reply from Brevitt-Rieker Ltd
Hi Andrea. We cannot find any correspondence from you on this issue. Can you please email Web-Query@Rieker.co.uk and let us have some information please
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