Right Cars - Turkey - AntalyaReviews 

rented car in august 2025 in Antalya
paid 1040£ deposit 8 months later still don’t have refund back
scammers robbers and criminal
AVOID AS YOU WILL NEVER GET YOUR DEPOSIT BACK
RC CARS ANTALYA

I booked through this site and get my car from the agency named (RC) right cars in Antalya last September 2025
The car was delivered in an excellent condition without any scratch..
The agency didn't return back the hold amount on my credit card..it was around (38000) Turkish lire.
They are thieves

I rented a car in Antalya in November via Carjet, with the local provider Right Cars - Turkey - Antalya.

At pickup, a deposit of approximately €620 was charged. I was explicitly informed that the deposit would be refunded within 20–40 working days after the car was returned.

The car was returned on 23 November, without any damage.
As of today, I still have NOT received my deposit.

I have contacted Right Cars multiple times via WhatsApp — the only contact option provided. My messages are clearly read and then ignored. There is no reply, no explanation, and no refund.

I have also been in regular contact with Carjet since January. Despite repeated calls every two weeks, I am constantly told to “wait” and that the issue will be passed on. Nothing has happened.

After reading many similar reviews here, this no longer appears to be an isolated case but a systematic practice of withholding customer deposits.

Keeping a €620 deposit for months, ignoring customers, and providing no resolution is unacceptable and highly unprofessional.
I strongly warn others to avoid this company.

Even after 2 month deposit 650 was not returned.
After short converstion in watsapp i was blacklisted.
Central office did not respond to number of emails.
Broker also couldnt get in touch with them, tried twice.
Physical mail to turkish consumers rights with full set of documents returned zero result (silence).

What really helped was initiating credit card transaction chargback. Today, after 5 months of fight i recieved my deposit back.

!! FRAUDSTERS & CRIMINALS !!

!! PLEASE BE AWARE, DO NOT USE THIS COMPANY IT IS A SCAM AND DON'T PUT YOURSELF OR YOUR FAMILY IN DANGER !!

THEY ARE FRAUDSTERS & CRIMINALS WHO WILL PRETEND THAT THE CARD MACHINE IS NOT ABLE TO TAKE YOUR HOLDING DEPOSIT & THEN FORCE YOU INTO BUYING THEIR NON EXISTING INSURANCE & WILL ALSO TRY GET YOU TO PAY IT IN CASH. IF YOU HAVEN'T GOT CASH THEN THEIR CARD MACHINE MIRACULOUSLY CAN ONLY TAKE PAYMENTS & NOT THE HOLDING DEPOSIT, FORCING YOU INTO BUYING THEIR INSURANCE.

I HAD NO CHOICE AS IT WAS 10PM & I HAD TO GET BACK TO THE AIRPORT TO COLLECT MY FAMILY AS THEY DIDN'T BRING A COLLECTION VEHICLE BIG ENOUGH FOR 3 PEOPLE & 2 CASES!!

MY RENTAL ENDED UP COSTING ME £1,084 AS THEY NEVER REFUNDED MY DEPOSIT & JUST SIMPLY KEPT MY MONEY.

!! PLEASE AVOID THIS COMPANY & KEEP YOUR FAMILY SAFE AS I FELT THREATENED WHILST IN THEIR OFFICE !!

I rented a car through this group in Antalya from November 25, 2025, to November 30, 2026, and paid a €1750 deposit. I later received confirmation that the car had been returned in the same condition as I received it and that my deposit would be refunded within five weeks. It's now January 20, 2026, and I still haven't received my deposit back. I'm now forced to file a theft complaint in Turkey to resolve the matter because I'm no longer receiving any response from the company. I believe this is fraud.

Scammers are not refunding the deposits
No one met in airport, was waiting more than 2 hours
Car was given with empty fuel tank

Dear Mr. Karl Taylor

We rented a car provided by you Antalya right car Turkey through the Enjoy Travel for XXXXXX with the reservation nummer XXXXXXXXX between 29.06.2025----05.07.2025.

As seen in the attachment, the deposit amount of ex. EUR 650 on date 29.06.2025 has not been refunded to Remzi Bicer even though more than 2 months have passed. The deposit transaction by Antalya Right Cars was not blocked from the credit card but was made as a direct withdrawal.
We ve tried reaching Antalya Right car several times by phone and text ,but haven´ t heard back.
Plase kindly intervene and contact your Antalya Right cars franchise to have the deposit transferred to us

I await your kind confirmation that this e-mail has reached you
-----------------------------------------------------------
Even though 6 months have passed, it still hasn't been refunded.

Absolutely appalling.

Booked through opodo.com as they showed they had good rating.

The car was damaged and dirty.

Was charged £540 deposit and it is still has not been returned. The guy is also now ignoring my WhatsApp messages asking where my money is.

He also did not help with any bags, nor did he give clear directions for pick up.

I'm now going through my credit card company as a chargeback.

AVOID.

I rented a car via Opodo.co.uk platform from the local supplier Right Cars in for 4 days. Right Cars demanded a Card Payment of 650EUR as deposit which suppose to be repaid after 28 days of returning the car. The car was returned on 19th September without any issues and it is nearing 90days with no repayment has been done. Right Cars are not returning emails, SMS/WhatsApp messages or Phone calls. OPODO.co.uk is also not helpful to resolve the issue with thier supplier. I will have to go to the local court as next step which is frustrating

⚠️ WARNING – Right Cars Antalya (via Holiday Autos) kept my €900 deposit and never refunded it.
Car rented 17 May 2025, returned 1 June 2025 in perfect condition. They promised refund in 28 working days. Despite sending all documents and contacting them many times, they ignored all calls, emails, and texts.
Reviews show many others had the same problem – deposits not returned.

⚠️ Avoid this company – they will take your money and not give it back.

We arrived at the airport at 9:30 PM but there was no one waiting for us. I started contacting them but no one answered after an hour. Finally, someone answered and told me we had to wait about an hour because our car wasn't ready. After almost 2 hours of waiting, I called the company again and they came to pick us up after 30 minutes. We arrived at their office and started the process, and they told me I had to pay for insurance. I refused because I already had another insurance policy. They asked me for my credit card for the deposit, but according to the operator, my card didn't work. We tried with three other credit cards, but it still didn't work. At that point, I began to realize that a scam was underway. They offered me insurance again for a total of 300 euros, which meant I wouldn't have to pay the deposit. It was 2 AM and I only had my credit cards and no cash. Tired of the situation, I agreed to pay the insurance and, magically, the credit card worked. In the end, my rental cost 300 euros more with a completely dirty car. It looked like they'd just unloaded the watermelons and eaten them, leaving the remains in the car. Furthermore, the tank was empty and we were lucky enough to find a gas station open at 2:30 in the morning. CANCEL THIS COMPANY IN ANTALYA.

First the pick up was terrible. Someone should be waiting for us at the airport. Nobody was there. After calling the company multiple times without any respons a turkish taxi driver helped us and they came to pick us up.
The first car we they gave us had a lot of damage. The radio didn’t work and the car itself was allready with a lot of damages on the outside. We got another car. A little bit Better but still damaged. The tank was completely empty.
They took 1200 deposit that we would get back after bringing te car back in the same condition as we got it.
After a week we brought the car back without any damages.
They took the deposit of 1200 euro anyway! I’m still waiting on my money back. Haven’t had a reply or anything so far.

Please don’t rent your car here! Worst Rental experience so far ever.

Hired a Car at Antalya Airport. Was asked to pay over £1000 deposit. Was told the deposit would be returned within 28 working days, it wasn't.
I contacted Head Office in the UK, who chased it up for me and sent me a Bank Receipt showing payment would be made on 15/10. It wasn't. Since then Head Office hasn't replied to any of my emails. I have now raised it as a dispute with my Credit Card company. AVOID THIS COMPANY AT ALL COSTS.

If you enjoy wasting hours of your life, getting lied to with a straight face, and arguing over nonsense, then by all means – book your rental here. Otherwise, RUN.
All the terrible reviews below? 100% real. We should’ve listened. These crooks are running the same scam over and over again:
"Oh no, your credit card isn’t working."
"There’s a system error."
"Our machine can’t read your card."
Blah blah blah – absolute BULLSH*T.
They’re just stalling, looking for any excuse to cancel your reservation or upsell you something ridiculous -their insurance.
After wasting way too much time with their pathetic excuses, we had no choice but to cancel the rental entirely.
This place is not a car rental agency – it’s a trap. Save yourself the headache and avoid at all costs. You've been warned.

Don't go here!

The cars are already damaged and you can whisle to your (deposit) money.

This company is run by scam artists, I wish I'd read reviews before have. No one was waiting at airport, had to call and then wait 20 minutes. At the office they requested £1700 for deposit, the card somehow didn't work so manager said post him £500 for extra insurance and we will be ok. Thankfully my wife had started reading these reviews so we just cancelled. They should be locked up

I have rent a car at the beginning of August 2025. I should paid deposit about eur 1.200,00 at the office.
The deposit should be returned to me within 28 working days, but until now I have not received any money back from the office. I wrote several reminders, but nobody answered to me! Never rent a car be Right Cars!!!!

Outrageous theft and complete silence
We rented a car in September 2024, from a Right Cars provider in Antalya - Turkey Agency.
CONTRACT NUMBER RC1881771W
A deposit of €1,750 was charged to my credit card — it was taken and NEVER refunded.

Despite dozens of complaints and emails, I have never received any reply. Outrageous!

Complete silence from the Turkish operators.

Even the parent company has proven to be inefficient and completely uninterested in the theft committed under their name.

We rented a car in September 2024, from a Right Cars provider in Antalya - Turkey Agency.
CONTRACT NUMBER RC1881771W
A deposit of €1,750 was charged to my credit card — it was taken and NEVER refunded.

Despite dozens of complaints and emails, I have never received any reply. Outrageous!

Complete silence from the Turkish operators.

Even the parent company has proven to be inefficient and completely uninterested in the theft committed under their name.