I have four children and all of them have learnt various instruments over the years to a high standard with various teachers at Right Track. The tuition has been exceptional. It is a very friendly and... See more
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Superb service. Perfect product. Knowledgable and friendly staff. A nice chat resulted in them looking for a another piece of kit I’d been struggling to source (fingers crossed). Support this local bu... See more
Company replied
Fantastic service. Placed order Monday morning after very quick email responses from Chris Bailey. Guitar arrived Tuesday morning and was very well packaged. Guitar had been perfectly set up and plays... See more
Company replied
The charger was dispatched very promptly with good communication and well packed at a reasonable price. Couldn't have been better. Would definitely buy from this shop again.
Company replied
Company details
Information provided by various external sources
Right Track Music is an independent family run music retail shop based in Ashford Kent. We pride ourselves with the our high level of personal customer service. Hope to be able to help you out in the future.
Contact info
Javelin House, Henwood Ind Est, TN24 8DE, Ashford, United Kingdom
- 01233 647474
- info@righttrackmusicshop.co.uk
- righttrackmusicshop.co.uk
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Excellent guitar for a total beginner
Excellent guitar for a total beginner. Very good advice given and great communication. Very quick delivery time over a busy bank holiday. Thank you

Reply from Right Track Music
Digitech Pedal
Excellent communication and very quick delivery.
Thank you

Reply from Right Track Music
Very fast and efficient service.
Very fast and efficient service.
Order processed and good despatched within hours of being placed.

Reply from Right Track Music
Excellent all round service
Excellent all round service. Brilliant communication. Delivery on time even in this situation we are all living in.

Reply from Right Track Music
Great service
Chris was very helpful with immediate replies to any queries. 10 out of 10.

Reply from Right Track Music
Fantastic service
Fantastic service. Placed order Monday morning after very quick email responses from Chris Bailey. Guitar arrived Tuesday morning and was very well packaged. Guitar had been perfectly set up and plays like a dream

Reply from Right Track Music
Pearl double drum pedal
I ordered a double drum pedal for my son. He loves the pedal. Chris at Right Track Music was very helpful and patient with my queries. Thank you so much for your fast and efficient service.

Reply from Right Track Music
Amazing service, great products!
Wouldn’t buy from anyone else!
I had some issues with another company (PMT) claiming they’d got the orange crush mini and they took my money and told me they didn’t have it, I called up right track music to see if they had one for me and they told me that due to the circumstances I had been in they would hold the product for me till the day after, they were so polite and the package was sent first class so as soon as I had payed so it came a couple of days after! Perfect service and super happy with my product!

Reply from Right Track Music
Good experience
Ordered a Bass Drum Pedal Spring, delivery was very quick.

Reply from Right Track Music
Fantastic music tuition for all ages
I have four children and all of them have learnt various instruments over the years to a high standard with various teachers at Right Track. The tuition has been exceptional. It is a very friendly and welcoming place and definitely competitively priced. It is handy having the shop on site too, we have bought many instruments, books and equipment. There is always somebody there to speak to if you need any advice. Our music tuition has just finished after 9 years and I can honestly say I will miss my Thursday afternoons reading my book and waiting for them to finish. Happy memories.
My son has been going to Right Track…
My son has been going to Right Track Music for drumming lessons for over 5 years now and looks forward to going every week. Great teachers and friendly helpful staff - first class!!!
I learnt guitar with Right Track for…
I learnt guitar with Right Track for years and have bought gear from there for years! Recently got an Orange Crush Pro 120 from there which I’m super happy with! Great independent shop, with great staff and top quality products
purchased a shubb original guitar capo…
purchased a shubb original guitar capo - A fantastic speedy professional transaction!!!-It came within 3 days.
Team are very helpful with advice and…
Team are very helpful with advice and answers to questions asked
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