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Rated 3 out of 5 stars

I had a mixed experience with RightTrades. While the bathroom installation was completed, the quality of tiles didn't meet expectations, and there were issues with promised certifications. Communicati... See more

Rated 3 out of 5 stars

Electrician seemed competent. He was punctual and polite. I hope he has identified the fault left between my re-wiring electrician and the plasterer/decorator and that I can resolve the problem. I... See more

Company replied

Rated 4 out of 5 stars

New bathroom. Excellent workmanship - Amazing Artur worked non stop. Prompt and efficient service. Just as work commenced, we were told that tiles chosen were out of stock and hurriedly had to choose... See more

Company replied

Rated 1 out of 5 stars

Well...just to balance the reviews. Very bad experience. Overpriced and did not deliver what was promised. At the end was adviced company is in liquidation and will not... See more

Company replied

Company details

  1. Online Marketplace
  2. Bathroom Remodeler
  3. Fire Protection Service
  4. Boiler and Heating Service
  5. Plumber

Information provided by various external sources

We are a North-West based company, operating with local fitters and electricians across the region. We deliver quality bathroom installations and electrical work, taking the hassle out of home maintenance and improvements. We are a hugely customer service focused company and go above and beyond to ensure that your experience with us is as pleasant as possible!


Contact info

3.0

Average

TrustScore 3 out of 5

246 reviews

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Rated 5 out of 5 stars

very happy with the service

Craig the Tradesman who called arrived at the time estimated, I had trouble with the electric sockets, Craig explained why the socket had burnt out and replaced them, and he did not leave any mess. I would without a doubt use Right Trades again.....

October 18, 2016
Unprompted review
Rated 4 out of 5 stars

Approachable & transparent

It's reassuring that when you arrange a call-out to fix electrical issues, you're given clear instructions & advice as well as available options. The Electricians are not annoyed or abrupt in responding to any queries. The only regret is that they'd not replace like to like switch with pilot light as these are not stocked by the Company & the Electricians could not be held accountable for this. They also sent a clear report to HomeServe of outstanding works which need to be carried-out & which parts need ordering for follow up appointment.

October 14, 2016
Unprompted review
RightTrades logo

Reply from RightTrades

Hello,

Thank you for taking the time to review our service.

I am so glad that you found our electrician approachable. We aim to deliver a high level of customer service at all times and empathise with each and every situation we encounter.

It is unfortunate that our client's policy is not to replace like for like. Unfortunately we are bound by the rules of our clients, who's customers we service.

I am however glad that you were left with a clear understanding of the options available to you.

We hope to service you again soon.

Kind regards,

Lauren
Customer Services

Rated 5 out of 5 stars

Best electrical company in town

Excellent company. Engineer Paul was extremely professional polite and highly experienced in his work. His whole conduct was above and beyond what I expected from the company. Will definitely be using Right Trades in future and would recommend them anyone who is need of any electrical work that needs doing.

October 13, 2016
Unprompted review
Rated 5 out of 5 stars

sorted my problem out with out hesitation

From phoning the agent who was very helpful to the lady who rang to say the electrician was on his way were very helpful and curtious the electrician was very polite and went straight to the promblem and solved it ..was very impressed with service thankyou

October 13, 2016
Unprompted review
Rated 5 out of 5 stars

First class service

I was very impressed with the service I received. The phone operator I spoke to was very polite and courteous. The engineer arrived promptly and sorted out the problem both quickly and to my satisfaction.

October 12, 2016
Unprompted review
Rated 5 out of 5 stars

Review of your electricians

Well what can I say firstly your engineers are always prompt call with updates and are so very friendly. I have had 2 engineers the past week and there service has been exceptional. They have helped me so much and were amazing with my kids when my electric socket caught fire. They are fantastic I wouldn't use anybody else. Paul came out to me this Sunday he was fantastic so very friendly and helpful. Great empathy and rapport thanks so much

October 12, 2016
Unprompted review
Rated 5 out of 5 stars

Electrical Repair

The electrician Tom has visited our property twice. On both occasions his work was excellent and the faults repaired successfully. He has a brilliant manner and was extremely helpful. Would recommend this company and its staff. Thank you for the prompt response to my telephone call, the work carried out and courtesy call when the work was completed.

October 11, 2016
Unprompted review
Rated 5 out of 5 stars

Good service

Pleasant workman who didn't mind being pestered by my dogs. Was chatty and gave me sound advice on the problems that were not within his remit.

October 11, 2016
Unprompted review

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