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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Many customers are delighted with their purchases, often finding the products to be of higher quality than anticipated and matching the website's descriptions. People frequently praise the affordability of the dresses and the attention to detail in their designs, with many appreciating the unique and classic styles offered. Reviewers also highlight the ease of ordering and the efficiency of the delivery process, often noting that items arrive sooner than expected. However, some customers also noted inconsistencies with product quality, describing certain materials as thin, cheap, or plastic-like, and occasionally finding issues with stitching or sizing accuracy. A few other people also felt that the delivery process could be problematic, with some experiencing lost orders, delayed arrivals, or receiving multiple packages for a single order.

What people talk about most

Product

Users describe ambiguous interactions with product. Many reviewers praise the beautiful designs, good fit,... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the good material, craftsmanship, and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise fast delivery,... See more

Order

Reviewers mention ambiguous feedback about order. Many customers express satisfaction, praising quick... See more

Price

Customers had ambiguous experiences with price. Many reviewers found the prices to be fair, affordable, and a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was very interested to see the products RIHOAS sold, but my expectation on the quality of the pieces was, lets say low. When I received my dress I was so impressed and delighted! It was perfect an... See more

Rated 4 out of 5 stars

Delivery was faster than i expected. Clothes are really cute and They actually match the product shown on the website I'm taking one star off for the quality of the material, it's very thin.


Company details

  1. Women's Clothing Store

About RIHOAS

Written by the company

Shop women's clothing at RIHOAS. The boutique dresses, tops, skirts, pants, sweater, blouse & accessories. Free standard shipping on orders over $69.

Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love their dresses and clothes

I love their dresses and clothes! I wanted some dresses from here for so long and when I finally decided to buy I was not dissapointed! I am ordering again next month for a wedding. They are lovley and so good on women's body, very well made.

August 14, 2025
Rated 4 out of 5 stars

Pleasantly Surprised

I was very interested to see the products RIHOAS sold, but my expectation on the quality of the pieces was, lets say low.
When I received my dress I was so impressed and delighted! It was perfect and much higher quality then I expected. I am so very happy with my purchase!! I will definitely order from RIHOAS again.

March 26, 2026
Unprompted review
Rated 2 out of 5 stars

Not satisfied. Cheap material.

The products look good on the website. But my first order was bad. Thick and rough wollen dress. Very cheap material.

April 7, 2026
Unprompted review
RIHOAS logo

Reply from RIHOAS

Dear,

I hope this message finds you well. We appreciate your recent feedback regarding the quality of our products, and we sincerely apologize for any disappointment or inconvenience caused.

We value your feedback and want to ensure that we address your concerns adequately. If you have any further details to share or if there is anything else we can assist you with, please reply to our email or reach out to our customer service team.

Thank you for bringing this matter to our attention. We appreciate your understanding and look forward to the opportunity to regain your trust.

Sincerely,
RIHOAS Customer Support Team

Rated 5 out of 5 stars

My dresses are beautiful

My dresses are beautiful, they fit well and are made really well. When I had a question about shipping, the customer service team got back to me right away. Happy customer!

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

You cannot return the order

You cannot return the order. Customer support doesn't answer the mails and there is no other way to contact them. Also the material is really not good quality.

March 30, 2026
Unprompted review
RIHOAS logo

Reply from RIHOAS

Dear valued customer,

Thank you for your comments, we will pay attention to these problems in the future and work harder to provide better services.

I am genuinely sorry to hear that you have not received a response despite multiple attempts to reach out to us. May I know if you have checked if the emails were sent successfully?

We're sorry for the issues you're having. Since we cannot find related order information under this review, could you please reach out to us and provide more details about your order? We are taking immediate action to investigate and address any communication lapses within our support team.

We value your feedback and appreciate your business.

Sincerely,
RIHOAS Customer Support Team

Rated 1 out of 5 stars

My order arrived very late.

First, My order is got lost, Then the company send another my order unfortunately, it is arrived late, and I had really need because last week it was new year my country and I wont used this item but, no arrived on time.

March 29, 2026
Unprompted review
RIHOAS logo

Reply from RIHOAS

Dear valued customer,

Thank you for your comments.

We're sorry for the issues you're having. According to the shipping status of your order, the parcel has been delivered within the estimated shipping time. To help you further, we have sent an email to you.

We value your feedback and appreciate your business.

Sincerely,
RIHOAS Customer Support Team

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