Rilla Reviews 

Don't waste your time with this company. They collect your information under the guise of receiving a free Apple Watch when you complete a Zoom Demo. They collect information about your company and personal details, then they cancel the demo hours before it's supposed to start with no explanation or communication. They claim to help your salespeople grow through AI, but they only collected my info under false pretenses.

This company hires cold-callers who do not respect the federal DNC list.
I've received numerous calls from Rilla to my personal cell phone and informed the rep to take me off their list as I requested to be DNC and am on the federal DNC list. One of those callers was named Phil.
Both reps said they did not care about the list and would call me back tomorrow and continued their pitch.
Extremely unprofessional, do not do business with this Rilla.

I don't normally write negative reviews, but my experience with Rilla has been so appalling that I feel an obligation to warn other business owners.
We were one of Rilla's early adopters. We supported this company when it was still establishing itself, and we gave them our business and our trust. Unfortunately, that trust has been completely destroyed.
Rilla has become a low-integrity company that appears more interested in collecting payments than taking care of its customers.
The product itself has fallen behind the competition. We eventually moved to Siro, one of Rilla's competitors, and the difference was night and day. With the switch it became obvious how far Rilla had fallen behind.
But an inferior product isn't even my biggest complaint.
Our biggest issue is Rilla's billing practices and complete lack of accountability.
Despite our cancellation, Rilla has continued charging our credit cards. We've attempted to communicate with them, but our emails have gone unanswered (even to Sebastian). From our perspective, we're being charged for a service we no longer want or use, with seemingly no way to get anyone to take responsibility.
I can't speak to Rilla's financial condition, but the combination of an increasingly uncompetitive product, unanswered communications, and continued billing raises serious concerns for me about how long this company will be around.
Think twice about giving them access to any of your credit cards. In our experience they have continued charging it against our wishes, even after cancellation. If this helps one company steer clear, then it will be worth it.

Beware, they will waste your time, which is money, unless you have 100+ reps in the field, they only care about monopoly companies. They don’t care about any company, only if they can make hand over fist in profits off of your company. They set up a “demo” zoom meeting with you, text you the day of the demo asking you how many techs will be using this, and when you tell them 18-20, you enter the zoom meeting to find out they ghosted you. I had to have an employee of mine try to set up a demo for them to be told. We don’t help companies unless they’re massive. What a complete joke and a scam. I hope they reach out to me to discuss this so I can change this jacked up review to a better one. But what a waste of freaking time.
Sincerely,
All employees at:
Paul Mitchell’s Air Care Inc
760-449-6975
But you will never call me back because that’s your wonderful Company MO. SMH
You emailed them about your experience and they literally never respond. They told my employee that’s how they do things. I would be out of business if I did that to my customers.