RIM AutonoleggioReviews 

94
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

This was a bad experience. Staff was fine but the car was a wreck! Said I would get a Peugeot 208 or similar and got a c3 that was smashed on multiple panels, engine light on, no air in tyres and a... See more

Rated 1 out of 5 stars

Terribile esperienza Problemi per pagare attesa di due ore Dopo due mesi e minacciandoli di mandarle la guardia di finanza, mi hanno restituito i 1800 di deposito. Mai piu Loro con i... See more

Rated 5 out of 5 stars

When I made my reservation it seemed too good to be true but it was all true. The girls at the reception desk explained everything clearly, in English (sorry I don't speak Italian) including what to... See more

Rated 5 out of 5 stars

Information from the front desk was good. Car in good shape. Note: make sure you do take photos of all scratches and other defects of the car before you leave the company. They are checking the car... See more

Company details

  1. Car Rental Agency

Written by the company

Sempre una macchina a noleggio su misura per te. Una flotta di vetture in costante aggiornamento ed un’assistenza dedicata. Consulta il nostro motore di ricerca online oppure non esitare a contattarci. Per te, sempre il miglior rapporto qualità/prezzo. Ti aspettiamo.


Contact info

3.2

Average

TrustScore 3 out of 5

94 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.2

All reviews

(94)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

I am very lucky to have chosen this rental company

I am very lucky to have chosen this rental company. The car was technically in order, clean. I was very afraid that I would be cheated. But everything went well. Fast service. Everything was explained very clearly (even though I don't speak English very well). The girl who accepted the car quickly inspected it and said that everything is fine! The deposit (€1000) was returned very quickly (10 minutes). I am very satisfied with my stay in Italy. Thank you!!!

October 4, 2023
Unprompted review
Rated 1 out of 5 stars

Potential Fraud! Beware!!!!!!

I recently rented a car from Drivaia (via Discovercars.com) in Naples, Italy. Surprisingly a day before pickup I got an email from
info-at-rimautonoleggio.it stating they write from ACE Rent A Car, saying that I ordered from Drivalia but they will rent me the car and I should come to their office. This must have been a fraud, as Discovercars.com knew nothing about it. I ignored the mail and got my car from Drivalia who knew nothing about it. Potential renters, Be Careful!!!!!!!!

September 21, 2023
Unprompted review
Rated 5 out of 5 stars

Australian customersa

We rented a car for 30 days coming from Adelaide Australia. The rental place is about a 10 minute walk from the international terminal of Naples Airport which makes it very easy to just get into the car and go to your first destination, it's a great location as it's easy to go in and out. The staff speak very good English, are very helpful and friendly. The Manager gave me his personal number just in case I had any problems. The car was new and a hybrid so was excellent. The best things was the returning of the car as it was hassle free without any surprises. I strongly recommend this rental company

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

i was pleasantly surprised by the…

i was pleasantly surprised by the friendly and uncomplicated, yet direct and quick response of the team at RIM. even a spontaneous change of plans from our side was no problem. our car was quite new, in perfect condition and the right choice for our trip. would rent from RIM anytime when in naples

August 19, 2023
Unprompted review
Rated 5 out of 5 stars

Very affordable

Very affordable! The service was amazing he Accommodated us with every request we had, even help us get around Naples after dropping the car off. The car was perfect and in great condition. Still can’t believe the price we paid!

March 31, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience

We have rented a vehicle from this company online for a week. The experience has been great. Daniele came to pick us up at the airport and soon we had the vehicle at our disposal. Similarly, a week later, after returning the vehicle, he took us back to the airport. Both he and his partner are very kind people and excellent professionals. The vehicle was almost new and the prices are very competitive. I highly recommend it.

November 2, 2021
Unprompted review
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