Ringtons Ltd Reviews 21,861

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and delicious taste, particularly the teas and biscuits. Many people appreciate the efficient ordering process and the prompt, reliable delivery service, often noting that items arrive quickly and in perfect condition. Consumers frequently mention the superior quality of the products compared to other brands, and many express their intention to reorder. However, some customers also noted issues with the staff, with a few reporting negative interactions or dissatisfaction with the behavior of delivery personnel. There were also occasional concerns regarding the contents of certain orders, such as a "hamper" that was merely a cardboard box with basic items, and a product that did not meet expectations for its intended use.

What people talk about most

Product

People report positive experiences with product. Many customers consistently praise the quality of Ringtons'... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the promptness and... See more

Quality

Clients share positive opinions on quality, frequently praising the excellent quality of items like tea,... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process easy and convenient,... See more

Staff

Customers consistently note ambiguous experiences with staff. Many reviewers praise staff members as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very last minute order placed for items that were used as wedding favours and gifts for our wedding tombola (a celebration of all things North Yorkshire / County Durham). Everything turned up in per... See more

Company replied

Rated 5 out of 5 stars

We have just received our first doorstep delivery and say we are impressed is an understatement. All the products we purchased were so appealing, we can’t wait to try them. Mick was brilliant, he went... See more

Company replied

Rated 5 out of 5 stars

I joined Ringtone delivery service a month ago. I already knew about their long history and products, from a neighbour, so decided to give it a go. The delivery personnel are friendly, helpfu... See more

Company replied

Rated 5 out of 5 stars

Ordered some Christmas goodies and a hamper as a gift for a relative. Goodies delicious as ever. The hamper is fabulous, the box itself really elevates the gift. Far superior to other big brand ham... See more

Company replied


Company details

  1. Tea Store
  2. Candy Store
  3. Coffee Store
  4. Gift Shop

Written by the company

At Ringtons we sell the freshest tea and coffee as well as biscuits, sweets, cakes, gifts and homeware.


Contact info

4.8

Excellent

TrustScore 5 out of 5

22K reviews

5-star
4-star
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1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Quick delivery and yummy biscuits- what…

Quick delivery and yummy biscuits- what mover do you want!
Negative- Im addicted to the triple chocolate cookies so need to order some more! Not good for January diet! Ha ha!

January 14, 2025
Ringtons Ltd logo

Reply from Ringtons Ltd

Thank you so much for taking the time leave us a great review Andrea. We're delighted you're happy with our products 😍

Rated 5 out of 5 stars

Excellent

From ordering to delivery everything was excellent. Ordering was ready and was delivered very quickly by a lovely young man.

January 17, 2025
Unprompted review
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Reply from Ringtons Ltd

Thank you so much Deborah for taking the time to leave us such a great review 😊

Rated 5 out of 5 stars

Excellent.

January 14, 2025
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Reply from Ringtons Ltd

Thank you so much for taking the time to leave us such a great review Mrs Punton😊

Rated 5 out of 5 stars

These must be the tastiest

These must be the tastiest, crunchy, buttery, ginger biscuits ever.

January 24, 2025
Unprompted review
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Reply from Ringtons Ltd

We're so pleased to hear you like our Ginger Snaps - thank you so much for the fab review 😊

Rated 5 out of 5 stars

We love Ringtons Tea but unfortunately…

We love Ringtons Tea but unfortunately we don’t have a door to door service so luckily we can now perchance on the internet, arrived super fast.

January 13, 2025
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Reply from Ringtons Ltd

We're so glad you're able to purchase our goods online Tony - thank you so much for the fab review 😊

Rated 5 out of 5 stars

We love Ringtons tea

We love Ringtons tea
Always enjoy it

January 6, 2025
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Reply from Ringtons Ltd

Thank you so much John for taking the time to leave us such an amazing review 😊

Rated 5 out of 5 stars

Cherished memories

I bought these for my wife who used to live up north and remembers the van calling at the house and her Mum buying tea from it.
This has brought back some cherished memories for her

January 20, 2025
Unprompted review
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Reply from Ringtons Ltd

This is lovely to hear - thank you so much for sharing with us 😊

Rated 5 out of 5 stars

My orders have arrived quickly

My orders have arrived quickly, and well packaged. I’ve only been using Ringtons for a few months but I’ve found the breakfast tea one of the best, and I’ve tried a few!! Plus, reasonably priced.

January 6, 2025
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Reply from Ringtons Ltd

Thank you so much for your fantastic review Marilyn! Reading this has absolutely made our day 😊

Rated 5 out of 5 stars

Such a pleasant experience

It is always so pleasant and easy when buying from Ringtons. The quality of service is as great as the products!

January 23, 2025
Unprompted review
Ringtons Ltd logo

Reply from Ringtons Ltd

Thank you so much for your fantastic review Iain! Reading this has absolutely made our day 😊

Rated 5 out of 5 stars

My Geordie husband

I am Eastern European originally.My Geordie husband introduced me to Ringtons tea.I absolutely love it! It’s so tasty, aromatic and slightly sweet. It’s fantastic! The best tea I had so far in my 25 years living in UK. Deliveries are always quick , on time and packaged is perfect. I also bought the car tea tin. It’s great.I know now why I married my husband !!!!

January 16, 2025
Unprompted review
Ringtons Ltd logo

Reply from Ringtons Ltd

WOW!! We love this Elena - thank you so much 😍

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