Rio Health Reviews 1,795

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and effectiveness. Many people found the products to be life-saving and beneficial for various health concerns, including sensitive skin and kidney stones. The delivery service is frequently mentioned as quick, efficient, and reliable, with items arriving promptly and well-packaged. Reviewers also appreciate the overall good service and the ease of ordering. However, some customers also noted issues with their orders, specifically mentioning instances where products were not received due to customs problems, leading to a lack of feedback or refunds. A few other people also felt that certain tinctures were of low quality, having the same effect as drinking water.

What people talk about most

Product

Customers consistently note positive experiences with product quality and effectiveness. Many reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speedy and quick... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent quality of the... See more

Order

Clients share ambiguous opinions on order. Many found the ordering process easy and efficient, with some... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent and very good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Currently, the opt in/ opt out, subscription offers and the working discount codes, for this site, make items more affordable, consequently, this site has become one of my favourite sites... See more

Rated 5 out of 5 stars

The company is great and serves with integrity. The product is fabulous and does the trick with my kidney stones. Slowly and gently far better than medical options

Rated 5 out of 5 stars

Suggesting a product.Easy to use website. Great stuff and product online. happy with the teas i purchased and in good climate friendly packaging. updates on product shipment and delivery was excellen... See more

Rated 5 out of 5 stars

good diverse products as advertised and of a high standard which work better for my health than expected packaged well and delivered quickly


Company details

  1. Health and Beauty Shop
  2. Fitness and Nutrition Service
  3. Herbal Medicine Store
  4. Tea Manufacturer
  5. Vitamin and Supplements Store
  6. Wellness Program

Written by the company

Rio Health was established 30 years ago when the founding members discovered the power of the South American botanicals. They were so impressed, they decided to share these gifts of nature with the rest of the world! Today Rio Health, specialize in high quality South American whole-plant botanicals and extracts. The Rio Amazon Collection includes Pau d'Arco, Maca, Graviola (Soursop), Quebra Pedra, Yerba Mate, Guarana and the award-winning natural and organic vegan skincare range Rio Rosa Mosqueta. The new Rio Health brand was launched in 2020, providing mainly South American botanicals as tinctures, including Cat’s Claw, Manayupa (Burbur) and Stevia. Rio Health is the UK distributor for Silidyn, Green Magma, Best Choice and Epigenar. Our mission is to bring some of the wonderful natural healing plants from South America and share their benefits with the rest of the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They are fooling customers I have asked…

They are doing fraud with customers I have asked 4 strip medicine and they are asking for latest prescription however it is a long 3 year course how can I give latest prescription as I can not go to the doctor on weekly basis they are not even considering 4 month old prescription.

April 22, 2026
Unprompted review
Rated 1 out of 5 stars

Traps you into subscribe and save which you can't cancel

Ongoing Subscribe and Save company with "you can cancel any time" underneath. Well, it's not true. You can only cancel after three repeat deliveries (the next ones for a regular inflated price). This information is well hidden. It certainly doesn't appear anywhere during the purchase process. Only "cancel any time" message, which is meant to mislead. And you can't delete your account or payment details, like on any reputable site.
Tinctures seem to be low quality. Same effect as drinking water.

I used to be a regular customer of RioHealth. New ownership of the company has made it a very different experience, and I won't be returning.

Update. I was informed by TrustPilot support that Riohealth has flagged my review as containing "harmful or illegal content".
The decision

"We’ve assessed your review and determined that it doesn’t contain harmful or illegal content. Therefore, we’ve put your review back online."
It was a good try, Riohealth, LOL Sorry my review hurt your feelings ))

November 19, 2025
Rated 1 out of 5 stars

Beware scammers

They subscribed me without my knowledge to some expensive supplements and then wouldn't give me my money back when I returned them...Customer service line treated it as a joke

A lot of the other reviews look fake

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Many years of happy orders

I Have been customer of Rio Health for many years now and find the contact staff well informed and polite ,when I place an order I am emailed with delivery status and any stock issues,Really very happy with orders and the sales are always wort a look ,thank you James B Ward

November 5, 2025
Rated 1 out of 5 stars

I never received the product...It got…

I never received the product...It got stuck in customs..So it must have then been returned to Rio Health..But I had no feed back..No money return, no alternative delivery option... I warned them that last one got lost so dont send by post use a courrier service.BUT it was sent by post...

July 12, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look