riordesign.com Reviews 1,267

I fell in love with this brand, it’s so unique and nice , I love rose gold so this one fits me perfectly.
Ring and earrings are exactly as shown, quality is great .
Delivery was great as well.

Love my earrings, did not take long at all to ship

Thank you for the lovely necklace I bought for my girlfriend, the quality is fantastic and design unique, I received it very quickly from my order date and your pricing is fair. I'll be back for more.

I purchased the High Quality Solid 925 Sterling Silver, Cubic Zirconia, Mother-of-Pearl Flower earrings, They are beautiful earrings!, slightly smaller than the pictures shows , but still very nice, would have been better if presented in a nice little box instead of a fabric pouch, but I’m pleased with my purchase, delivery could have been quicker.

Earrings and necklace were beautiful. Easy process and quick shipping.

I bought a necklace for a colleague for her 60th birthday. Once it did arrive (issues with Yodel) I was so happy with it. A very unique gift I know my colleague will be over the moon with.
It came in a little pink pouch and was well packaged.
I have to say Pearl dealt with my concerns well and with great support when it was unfortunately delivered to someone else's address.
Apart from that I would recommend Rior design for lovely jewellery

Very efficient, with delivery prompt and access to tracking throughout.

This is my second order with Rior ❤️ I bought a pendant with a letter, and it looks simply beautiful – the details are delicate and original. The first one was a gift for my nice's first Birthday and now it's going to the little girl's mother because she simply fell in love with the design. I highly recommend it and will definitely use your offer again ☺️

Top quality and so beautiful

Placed an order and charged. Order was processed and “shipped”. After still no product after 3 weeks I asked customer service to look into where my package was. I was then notified by the US postal service that my package was seized for counterfeit postage.
When I asked Rior to explain this and give me a refund they replied they would send a new package out, not a refund. I absolutely do not want to do business with this company and will be filing a dispute with the bank.

Beautiful jewelry and fast delivery. Would definitely buy from them again.

These are beautiful earrings!They are so sparkly! I love them!

I love the jewelry I've purchased from Rior, so delicate and beautiful. The customer service is exceptional. I always get my order sooner than the company says that it will arrive! Always a happy surprise to get my delivery earlier than expected! :)

The products are amazing. Very beautiful and good quality. I had an issue though after almost a year with one of the jewellery. The reply received from the support team was extremely and surprisingly fast, the process of replacing that item was very easy for me and very helpful. It’s the first time I really am happy and pleased about someone’s services. Thank you again for answering to my query so quick and productive. Seems like the company really care about their customers and their reputation. From me.. Congratulations! 🤗🙏🏻

I ordered a pair of earrings for my daughter and we couldn’t be happier! The earrings are absolutely beautiful – even prettier in real life than in the pictures. The quality is excellent, and they feel very well-made. The delivery was surprisingly fast, which was a lovely bonus. My daughter loves them. Overall, a fantastic experience – I would definitely order again and highly recommend this shop!

I purchased my daughter the Inital Necklace for her 20th birthday. She wore it 3 times and the Necklace itself broke. She was so upset. We spent a few months looking for a Necklace that would be small enough at the closure to fit the tiny charm, no luck. I messaged Customer Care asking if they sell the Necklace separately? Long story short, they replaced the whole set!! I was so thankful and so was my daughter! They even expedited shipping on their own. This Necklace is beautiful and this type of Customer Service is wonderful!!

I have purchased jewellery from Rior Design on 3 occasions now. I find each piece to be so pretty and exquisitely designed. On the last occasion one of my purchases was unfortunately damaged in transit. Rior couldn’t have been more responsive with a replacement in the post within a couple of days. Highly recommended.

Excellent customer service - product was out of stock after I ordered, but they proactively contacted me to offer shipping from Germany instead and in addition also emailed to check I had received the product.

Necklace is also lovely and I would not hesitate to order from them again.

It was a very fast delivery, the design was also pretty! Good luck with your business!

My chain I brought for my partner was absolutely beautiful and of such quality and she loved it. Every item is so special here and worth so much more. Also the customer service o received had a defect and my issue was resolved instantly and I was sent a new one striaght away. Lovely customer service and beautiful peices... If your thinking of ordering just do it the chains are beautiful