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Review summary

Created with AI, based on recent reviews

Looking at 284 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their excellent quality, comfort, and effective protection. Many consumers praise the customer service for being helpful, responsive, and efficient, especially when dealing with exchanges or issues. People also appreciate the seamless return process and the overall positive interaction with the staff. However, some people were dissatisfied with the ordering and delivery process. Several customers experienced significant delays in receiving their orders, with some items taking weeks to arrive. There were also mentions of inaccurate sizing, leading to the need for exchanges, and issues with tracking services. A few reviewers also noted that the quality of some materials was poor or that certain products did not meet their expectations regarding fit or comfort.

What people talk about most

Product

Reviewers highlight positive aspects of the product, particularly praising the comfort, fit, and protection... See more

Quality

Users generally express satisfaction with the quality of products. Many reviewers highlight the durability... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the quick delivery,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting its helpfulness and responsiveness.... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast delivery times, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered the Pure Grit™ Riding Jeans. When they came, the clasp above the zipper was broken. I contacted the company, and Harry from customer service was very helpful; he ordered a new pair right away!... See more

Company replied

Rated 5 out of 5 stars

Had some issues with sizing on the two items I received. One didn’t fit, despite ordering the appropriate one per their provided sizing chart. They also sent a size small on the other item, when I ord... See more

Company replied

Rated 5 out of 5 stars

A) I ordered the 1) Impact short and 2)Rider Ear Plugs but only received the Ear Plugs but not the Impact Short .. But After I informed Customer Support, Mr Harry took steps to send me the mi... See more

Company replied

Rated 5 out of 5 stars

Brian made this experience give me faith in good old fashioned customer service! I initially order too large of size, my mistake, and Brian helped get my refund to me quickly as I had already purch... See more

Company replied


Company details

  1. Protective Clothing Supplier

Written by the company

Motorcycle and Snow Sports Protective Clothing.


Contact info

4.1

Great

TrustScore 4 out of 5

388 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

No more a$$ pain!

No more a$$ pain!! Listen, my backside is normally uncomfortable on my Honda Africa by mile 20! But not anymore! Just got back from a 7 day motorcycle adventure ride on the MABDR. I wore my Rippl riding shorts and they literally changed my riding capabilities. Instead of fidgeting around on my seat, I was comfortable and better able to concentrate on the ride and the beautiful PA/VA/WV/MD/PA scenery! Love these shorts! Totally worth it! Great piece of riding gear!

August 26, 2025
Unprompted review
Rippl Impact Gear logo

Reply from Rippl Impact Gear

Hey Jeffrey,

What an incredible review. We’re thrilled to hear that your Rippl riding shorts made such a difference on your 7-day adventure. Comfort on long rides is exactly what we design for, and it’s awesome to know you could enjoy the MABDR trails while staying focused on the ride and the scenery.

Thank you for trusting Rippl as part of your gear lineup. Stories like yours keep us inspired to keep pushing the limits of rider comfort and performance. Wishing you many more miles of pain-free adventures.

Rated 5 out of 5 stars

Fantastic support

The support I received from Rippl was absolutely amazing.
I ordered a Apex Rider size 4XL. When the item arrived , I realized that the size was too large, so I sent an email to the Support team on Friday night, asking fot the change with a smaller size.
ON SATURDAY MORNING I received an answer with the information that a new item with the requested size was already sent to me free of charge.
Thanks a lot to Brian and the Team to the outstanding support policy! Excellent supplier, absolutely highly recommended! 5 STARS!!!

Umberto Bovo, Padova, Italy

August 23, 2025
Unprompted review
Rippl Impact Gear logo

Reply from Rippl Impact Gear

Hi Umberto,

Thank you so much for this wonderful feedback. We’re thrilled to hear that your experience with our support team was smooth and quick, and that we could get the right size Apex Rider sent out to you without any delay.

It makes us really proud to know that you appreciated the speed and care of our team, especially Brian and the support staff. Your recommendation means a lot to us, and we’re grateful to have riders like you in the Rippl community.

Wishing you many comfortable rides ahead in your new gear.

Rated 5 out of 5 stars

Gamechanger

Just took my first ride with the new rippl pants and… wow. Instant gamechanger. You feel the difference from the very first meters, like riding just leveled up. My buttcheeks are literally smiling at these pants, and OMG… my tailbone is finally calm and pain-free.
Only catch: the free gift didn’t show up. Maybe it decided to go on its own adventure.

August 22, 2025
Unprompted review
Rippl Impact Gear logo

Reply from Rippl Impact Gear

Hi Frank,

Thank you for sharing such an amazing review. We’re so glad the Rippl pants gave you instant comfort and helped ease your tailbone pain from the very first ride. It makes us proud to know they are already a gamechanger for you.

Regarding the missing free gift, please reach out to our team at support@ripplimpactgear.com so we can check on this and get it sorted for you quickly.

We truly appreciate your support and look forward to keeping you riding in comfort.

Rated 5 out of 5 stars

Love these

"I have a set of these jeans from you and 2 of the hoodies. Absolutely love them. Fit like they should and feel confident wearing these. Thanks guys."

August 21, 2025
Unprompted review
Rippl Impact Gear logo

Reply from Rippl Impact Gear

Hi Rose,

Thank you so much for your kind words. We’re really happy to hear that you love your jeans and hoodies. It’s great to know they fit just right and give you the confidence you deserve every time you wear them.

Your support means the world to us and we’re proud to have you as part of the Rippl family. Enjoy every moment in your gear and thank you again for sharing your experience.

Rated 5 out of 5 stars

Very helpful and recommended.

I'm really grateful to Brian and Rippl. I have received excellent service from them, very professional attitude and understanding. I'd recommend these guys to anyone of my friends for motorcycle gear.

August 21, 2025
Unprompted review
Rippl Impact Gear logo

Reply from Rippl Impact Gear

Hi Terry,

Thank you so much for your kind words. We’re delighted to hear that you found our service professional, understanding, and helpful. It’s always our goal to provide riders with not only quality gear but also the support and care they deserve.

We truly appreciate your recommendation and your trust in us. Knowing you’d be happy to recommend Rippl to your friends means a lot, and we look forward to supporting you with any of your future motorcycle gear needs.

Rated 5 out of 5 stars

Excellent product and service

I ordered a pair of the padded shorts due to pain in my coccyx area whilst riding. I have to say these shorts make a huge difference and in general are very comfy to wear. I rode over a hundred miles and felt very comfortable and felt I could go alot further. My next ride the following day when I forgot to put them on soon reminded me of the need to wear them as a must from now on. Delivery was prompt with excellent correspondence from the company. I would highly recommend these to fellow bikers.

August 16, 2025
Unprompted review
Rippl Impact Gear logo

Reply from Rippl Impact Gear

Hi John,

Thank you for such a fantastic review. We’re so glad to hear the padded shorts made such a big difference for your comfort on long rides, especially in easing the coccyx pain. Riding over a hundred miles comfortably is exactly the kind of result we want for our customers, and it’s great to know they’ve become an essential part of your kit.

We’re also really pleased the delivery and correspondence met your expectations. Your recommendation to fellow bikers means a lot to us, and we truly appreciate your support. Here’s to many more miles of comfortable riding ahead.

Rated 5 out of 5 stars

Ripple Jeans

Can now officially comment after spending 8hrs in them whilst doing my cbt. It was a warm day but the jeans didn't become uncomfortable. The choice of only 2 leg sizes was a concern but found the fit to be great. Deffo recommend.

August 17, 2025
Unprompted review
Rippl Impact Gear logo

Reply from Rippl Impact Gear

Hi Doug,

Thanks so much for sharing your experience after really putting the Ripple Jeans to the test during your CBT. We’re thrilled to hear they kept you comfortable even on a warm day and that the fit worked out great despite your initial concern.

Your recommendation means a lot to us, and feedback like yours helps us keep improving while giving riders the confidence they’re choosing gear that performs. We’re so glad you’re enjoying your jeans and wish you many more comfortable rides ahead.

Rated 5 out of 5 stars

Great Jeans

So today was my first day wearing these jeans, very comfy, great fit, would highly recommend.

August 17, 2025
Unprompted review
Rippl Impact Gear logo

Reply from Rippl Impact Gear

Hey Anne,

Thank you so much for sharing your experience. We’re delighted to hear that your first day in the jeans was so comfortable and that the fit felt great. It’s wonderful to know you’d recommend them, and your feedback really means a lot to us.

Enjoy your new jeans, and please don’t hesitate to reach out if there’s anything else we can do for you.

Rated 5 out of 5 stars

Long distance comfort

Days after these shorts where delivered i rode 350 miles to Scotland in comfort on standard bike seat

Would highly reccomend them. Comfortable also under bike jeans.

August 16, 2025
Unprompted review
Rippl Impact Gear logo

Reply from Rippl Impact Gear

Hey James,

Thank you for leaving such a fantastic review. Riding 350 miles in comfort really says a lot, and we’re so glad the shorts made that journey easier for you. It’s also great to hear they worked well under your bike jeans.

We truly appreciate your recommendation and support. Enjoy many more long rides ahead in comfort.

Rated 1 out of 5 stars

Spamming people with WhatsApp message…

Spamming people with WhatsApp message and won’t explain where there getting the numbers from.
I wouldn’t trust a company that won’t explain and give answers to simple question.
DONT USE

August 15, 2025
Unprompted review
Rippl Impact Gear logo

Reply from Rippl Impact Gear

Hi David,

Thank you for taking the time to share your feedback. We’re really sorry if you received unwanted WhatsApp messages and we completely understand your concern. That’s not the experience we want anyone to have.

We’d love the chance to look into this properly and make it right for you. Please contact us at support@ripplimpactgear.com so our team can review the situation and help you directly.

We truly appreciate you giving us the opportunity to resolve this.

Rated 5 out of 5 stars

Surprisingly good

I ordered a pair , was sceptical buying off FB etc, they are great made big difference very pleased.

August 1, 2025
Unprompted review
Rippl Impact Gear logo

Reply from Rippl Impact Gear

ChatGPT said:

Hi Joe,

Thank you for your feedback. We’re so glad to hear that you’re pleased with your order and that it’s made such a noticeable difference for you. It’s always great to know when our products exceed expectations, especially when someone was initially sceptical about buying online.

We truly appreciate your trust and hope you continue to enjoy the benefits.

Rated 5 out of 5 stars

Rippl Apex is doing what I expected…

Rippl Apex is doing what I expected from a supporting foam short in this price category. It supports my a'' and I can stretch the trip easy for more than two hours.

A big thx I send Brian from the support team. Amazing job man because you work really customer orientated. Rippl keep that guy;).

Best regards from Georgia Caucasian Region

Ralf

August 13, 2025
Unprompted review
Rippl Impact Gear logo

Reply from Rippl Impact Gear

Hi Ralf,

Thank you for your kind words and detailed feedback. We are so glad to hear that the Rippl Apex is delivering exactly what you expected and helping you extend your rides comfortably beyond two hours.

It is especially great to know that Brian from our support team could assist you in a way that stood out. We truly value customer-focused service, and your recognition means a lot to both him and the whole team.

We appreciate your trust in Rippl and send our best regards back to you in the Georgia Caucasian Region.

Rated 5 out of 5 stars

I stumbled across an ad for Rippl Apex…

I stumbled across an ad for Rippl Apex riding shorts and thought "What the hell, I'll give it a try".

The one thing with riding is the butt pain after an hour in the saddle.

I was pleasantly surprised that the Apex Riding shorts really work! The reduced long time derrière suffering immensely.

Not only that, the service response for Rippl is impeccably! I ordered the wrong size and they responded by sending out a new pair in the correct size immediately despite the fact that I live in Norway.

Finally, an Internet site that stands for what it says in the ad.

Thanks Rippl

Roy Myklebust
Norway

August 10, 2025
Unprompted review
Rippl Impact Gear logo

Reply from Rippl Impact Gear

Hi Roy,

Thank you for sharing such a fantastic review. We are thrilled to hear that the Rippl Apex Riding Shorts made such a noticeable difference for you and helped reduce discomfort during long rides. It is great to know that they lived up to your expectations and delivered on what we promised.

We are also delighted that our team could assist quickly with your size exchange and get the correct pair to you in Norway without delay. Providing this level of service is something we take pride in, and your feedback means a lot to us.

Thank you again for your trust in Rippl. We hope you enjoy many more comfortable hours in the saddle.

Rated 5 out of 5 stars

Ordered a pair of Pure Grit jeans.

Ordered a pair of Pure Grit jeans.
From placing the order, communication was excellent and delivery was within a week!
And, they are as described. They fit really well , they're quite thick but don't feel hot while walking around so, I was expecting to feel cool when I got on the bike.
Wrong - they are really comfy, not cold and not sweaty either.
Obviously not had chance to check abrasion resistance yet......
I would recommend these to anyone.

July 15, 2025
Unprompted review
Rippl Impact Gear logo

Reply from Rippl Impact Gear

Hi Godfrey

Thank you for sharing your experience. It’s great to hear the ordering process went smoothly with excellent communication and quick delivery. We’re glad the Pure Grit jeans fit well, feel comfortable both on and off the bike, and manage to stay cool without being cold or sweaty.

We appreciate your recommendation and wish you many safe and enjoyable rides ahead.

Rated 5 out of 5 stars

"I’ve just worn mine yesterday on the…




"I’ve just worn mine yesterday on the vfr1200 and they were flawless. Heavy and supportive and you knew they were there!”

July 24, 2025
Unprompted review
Rippl Impact Gear logo

Reply from Rippl Impact Gear

Hi Mr Watson,

Thank you for sharing your thoughts. It’s great to hear that your gear performed flawlessly on the VFR1200. We’re glad the heavy, supportive feel gave you confidence and comfort while riding, and that you could really tell they were doing their job.

We appreciate your feedback and wish you many more smooth rides ahead.

Rated 5 out of 5 stars

Rippl Motorcycle jeans

"Recieved mine a couple of weeks ago and they fitted like a glove .
Love that they stretch allowing ease of movement and are so comfortable and warm .
You can hardly notice the armour when fitted .
Very pleased with my purchase and they took hardly anytime to reach me in New Zealand ."

July 21, 2025
Unprompted review
Rippl Impact Gear logo

Reply from Rippl Impact Gear

Hi there

Thank you for sharing your experience. We’re delighted to hear the fit was perfect and that the stretch made them so comfortable and warm for you. It’s great to know the armour feels almost unnoticeable when worn and that your order reached New Zealand so quickly.

We’re really pleased you’re happy with your purchase and appreciate you letting us know.

Rated 5 out of 5 stars

NC500 Scotland

Just completed the NC500, did 871 miles in total in 6 days. Forgot to put the shorts on one day and felt the difference. These made the ride much more comfortable and didn't squirm as much even towards the end of the day and even if achy recovered a lot quicker than without them. Definitely going to order another couple of them.

August 1, 2025
Unprompted review
Rippl Impact Gear logo

Reply from Rippl Impact Gear

Hi Gill

That sounds like an amazing trip. Riding 871 miles on the NC500 in 6 days is quite an achievement. We’re really pleased to hear the shorts made such a noticeable difference in your comfort and recovery, and that you could feel the impact on the day you didn’t wear them.

Thank you for sharing your experience, and we look forward to getting a couple more pairs ready for your next rides.

Rated 5 out of 5 stars

Great biker jeans ever!!

Great advertising for these biker jeans, it tells you everything about them in a realistic way. My husband had a pair and loved them so much, I bought a pair in smaller size that fitted me very well, even though not specifically made for women, I find them a great fit, I would highly recommend.

August 3, 2025
Unprompted review
Rippl Impact Gear logo

Reply from Rippl Impact Gear

Hi Wayne

We’re so happy to hear both you and your husband are enjoying the jeans. It’s great to know they fit you well and that the style works perfectly even without being made specifically for women. Thanks for recommending them and wishing you many comfortable and enjoyable rides ahead.

Rated 5 out of 5 stars

Great service

Great service
Great kit
Very happy

June 6, 2025
Unprompted review
Rippl Impact Gear logo

Reply from Rippl Impact Gear

Hi Martin

Thanks for sharing your thoughts. We’re so pleased to hear you’re happy with both the service and the kit. It’s always our aim to make sure riders like you get exactly what they need.

Enjoy your rides and see you again soon.

Rated 5 out of 5 stars

A great product of motorbike riding…

A great product of motorbike riding pants to make sure you are more comfortable on your rides out, even in hot temperatures these pants are great 👍👍

August 3, 2025
Unprompted review
Rippl Impact Gear logo

Reply from Rippl Impact Gear

Hi Peter,

Thanks so much for the awesome review! We’re thrilled to hear you’re loving your motorbike riding pants and that they’re keeping you comfortable on your rides — even in the heat. Sounds like you’re all set for many more great adventures on the road!

Ride safe and enjoy every mile.

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