Total lack of integrity. After downloading the app, I never signed up for a pilot or trial, yet Rise processed an unauthorized USD payment on my credit card. I have screenshots proving this yet they... See more
Company replied
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Total lack of integrity. After downloading the app, I never signed up for a pilot or trial, yet Rise processed an unauthorized USD payment on my credit card. I have screenshots proving this yet they... See more
Company replied
This is probably the #1 reason I still have a phone. Social media, meh, I don't need to know more about Trump. I do however need better sleep while I watch the world burn. Humor aside- the sci... See more
Company replied
would rate a zero if possible, Signed up for a free trial, within 24 hours I cancelled I didn't feel like it was accurate fo me. have been charged monthly since, which is legitimate fraud. tried conta... See more
Company replied
RISE isn’t just another sleep tracker—it actually helps me understand why I feel the way I do. It’s like having a coach in my pocket that reminds me when to wind down and when I’ll have the most energ... See more
Company replied
The RISE app helps you improve your sleep, have more energy, and feel your best every day.
548 Market St, 94104-5401, San Francisco, United States
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Love this app!! Really helps me get more rest because I’m obsessed with getting my sleep debt number down and my energy potential up. The energy schedule always feels pretty accurate to me too and helps me plan my day.

Reply from risescience.com
Solid science backed solution to a problem everyone experiences

Reply from risescience.com
I've been using Rise for over a year now and it's been surprisingly accurate when paired with my Oura ring. The dips and rises in my energy levels sync up with what the app says - which has helped me plan my day much better and sync my deep work time with when I'm likely to have the most energy

Reply from risescience.com
I've been using this app for months now and I've noticed a huge difference in my productivity and energy levels. I've tried so many sleep apps, but this is the first that goes beyond just sleep with productivity insights that help you know and best schedule your energy peaks and dips throughout the day. I'm not only sleeping better, but I'm actually working with my energy and not against it. And you can even get notified when to avoid caffeine, get morning light, and way more, love it! This is the only sleep app I will recommend now!

Reply from risescience.com
RISE isn’t just another sleep tracker—it actually helps me understand why I feel the way I do. It’s like having a coach in my pocket that reminds me when to wind down and when I’ll have the most energy. I’ve started sleeping better without overthinking it, and my afternoons don’t feel like a zombie zone anymore. Super helpful and surprisingly motivating!

Reply from risescience.com
Beautiful app. Using it to have a better morning and evening routines has been incredible for my sleep. Lots of good content to learn

Reply from risescience.com
RISE has completely changed the way I think about sleep. I used to feel tired all the time and had no idea why. Now, I actually understand my sleep debt and when my energy naturally peaks and dips. The app is super easy to use and keeps me on track without making me feel guilty. I’m waking up more refreshed and getting more done during the day. Love it!

Reply from risescience.com
@RiseScience I've emailed multiple times about a refund under your 30-day guarantee (Receipt #2725-5858) and been ignored.
Under the UK Consumer Rights Act 2015, I'm entitled to a refund. Respond within 24 hours, or I’ll report to @CMAgovUK and request a chargeback.
Pls resolve

Reply from risescience.com
DO NOT try to use this app. You can check the sleep subreddit, as well as the iOS and Android ones, for users' experiences of horrendous customer service. In my case, the premium features disappeared after I paid. Customer service was unhelpful, and then blocked my email when I requested a refund.
UPDATE: I responded to rise's response to google play review, yet still no further communication.
UPDATE 2: b/c I was introduced to the app via a high-end coaching program, I was able to get a refund only with their intervention. If you don't have someone like that behind you, you're on your own.

Reply from risescience.com
Used this app for 2 days then realised it was not for me , I had a weeks free trial so I cancelled within my week , now on multiple occasions they have tryed to change my card for a full years subscription of £59.99 , I’ve emailed them multiple times to tell them I’ve cancelled and they aren’t authorised to take any payments from my account with no replies , to anyone thinking about use they’re free trial I would not recommend …. AVOID AT ALL COST. They are obviously scammers

Reply from risescience.com
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