RiseUp Financial Group Reviews 93

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and compassionate approach, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized attention and clear explanations provided. The service is frequently described as excellent, with consumers noting the efficiency and ease of their overall experience, often leading to a sense of comfort and understanding during challenging times. However, some people were dissatisfied with the company's offerings, feeling that the service was not what they initially sought and that the proposed solutions did not align with their expectations. A few other people also felt that the tone of some associates was unprofessional when they expressed disinterest in certain services.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

People report positive experiences with customer service. Customers consistently highlight the helpfulness... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism and... See more

Based on these reviews

Rated 5 out of 5 stars

Its Mr. Howard Henry! Enough said but please allow me to elaborate. He was able to point out questionable things in my credit report and my past debt relief program that possibly or most likely costin... See more

Rated 5 out of 5 stars

Vincent Berube was very knowledgeable and professional! He took his time and explained all the program details thoroughly. He answered all of our questions so that we could make the best decision goin... See more

Rated 5 out of 5 stars

My Advisor Kim Larouge was excellent to work with. She sensed my hesitancy and took the time to explain the process and the program to me. Addressed all my concerns and was never pushy. Her profession... See more


Company details

Written by the company

We’ve built a team of top-notch financial experts with over 100 years of combined experience to help individuals and families across the U.S. Our diverse team of professionals works together to achieve excellence at all levels. We are dedicated to guiding you through the loan process, providing personalized options to meet your needs. With our comprehensive support and flexible loan terms, we ensure you have everything necessary to achieve financial stability and success.


Contact info

4.8

Excellent

TrustScore 5 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No loan but a great experience

So I didn’t get alone, but the gentleman I talked to on the phone was professional kind courteous, and very human. I’m 55 years old and I deal with a lot of rude people on the other end of the phone and Owen was incredible at this company. Once I get my credit straightened out I will be giving him a call back to see if he can get me financed. Keep up the good work, Owen you’re an absolute stud and I hope your managers read this and give you a raise. You deserve it. I don’t usually take calls from people trying to sell me things, I’m glad I did this time. Thank you, Owen. Happy holidays.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Vincent Berube

Mr. Vincent Berube was very professional and patient throughout the whole process. He made sure I understood every detail and reexplained anything I didn't understand. He is definitely an asset to your company. I surely appreciate you Mr. Berube.

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Liz Martinez

Liz Martinez , she is awesome and very helpful and I was approve for my loan I do recommend her to anyone that is needing financial advice. She is very professional.

November 20, 2025
Unprompted review
Rated 2 out of 5 stars

Unable to contact

I have repeatedly tried to contact my senior advisor to assist me, logging into my dashboard, and to inform me where to make my payments and whatever else might be lacking for this loan to be complete and repayment can start the phone number I’ve called is never been answered and today I sent an email Expressing that I still await his response and assistance like he promised

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

I worked with Jeremy Cunningham

I worked with Jeremy Cunningham. He was awesome. He was patient and professional and took considerable time with me to understand my situation and we came up with a solution that saves me hundreds of dollars a month. Thank you, Jeremy
Donna Lonergan

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

I’d like to express my appreciation for Jeremy Cunningham.

I’d like to express my appreciation for Jeremy Cunningham and their team at Rise Up. From the start, Jeremy was professional, compassionate, and very committed to helping me understand what I could do during my situation.

After taking some time to carefully review my situation and consult with a legal professional, I’ve decided to take a different course of action that’s better suited to my specific needs. It was a personal decision based on my long-term financial well-being and does'nt reflect negatively on Rise Up or the support that I was given.

I’m verybgrateful for the guidance Jeremy provided out of his own time. For those considering debt consolidation or exploring their financial options, Rise Up is a company that helps ease your rough financial situation with good respect and care.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Vincent Berube was outstanding!

Vincent Berube was very knowledgeable and professional! He took his time and explained all the program details thoroughly. He answered all of our questions so that we could make the best decision going forward. Thank you Vincent!!

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

I had a good experience with the…

I had a good experience with the customer service. They were friendly, patient, and quick to respond to my questions. Everything was handled smoothly and professionally. Special thanks to Jeremy for going above and beyond.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish Tamara Zivkovic…

From start to finish Tamara Zivkovic was a true professional!! She’s so dedicated to helping, and explaining the process and answering any questions you may have. She made the process so easy to work with her and I felt supported the whole way! Thank you, Tamara for all your help!

September 10, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look