Rito Reviews 723

I havent received my order yet. Tracking says it arrived in customs 12/19 but I still dont have it.

Ordered from the U.S. and received my order quickly and it was high-quality yarn, just as described! I plan on purchasing through Rito.com again.

I have yet to receive my purchase from Rito. It’s stuck in customs.

Thank You for Your Excellent Service

Dear Rito

I hope this message finds you well. I wanted to take a moment to express my satisfaction with your service. I received my yarn shipment very quickly and efficiently, and I am thrilled with the quality of the yarns I ordered.

Additionally, I appreciate your competitive prices, which make it easy for me to continue purchasing from you. I look forward to buying more yarn from your company in the future.

Thank you once again for your fantastic service!

Best regards
Barbara Gaweda

I’m very happy with this yarn! The quality is excellent — it feels soft, smooth, and pleasant to work with. The yarn has a beautiful, even texture and doesn’t split while knitting.

The color looks exactly like in the photos, which I really appreciate. It knits up nicely, holds its shape well, and gives a very neat, elegant result. I haven’t noticed any excessive pilling so far.

Shipping was fast, and the yarn was well packaged. Overall, a great experience, and I would definitely order from Rito again. Highly recommended!

Delightful customer service. Wonder follow through and direct communication throughout the ordering process.

I ordered the products over 2 weeks ago and still haven't gotten them. It's not completely the company's fault, they have been stuck in US customs for the past 5 days, but the tracking was not able to tell me where my package was for the first 10 days. Definitely doesn't fall under their "4-6" day shipping.

Beautiful yarn, took a couple of weeks to arrive, but that was over Christmas!

The colors are deceptive- not even close to picture

I received only three of the four skeins I ordered and paid for. They did not send the blue yarn.

I ordered 19 skein, but only received 18. The package came damaged so I'm glad I'm only missing 1 skein instead of more or all of them. Still disappointing though especially since this package took a while to get to me too (ordered on 12/7, shipped on the 8th, and delivered on the 23rd).

The item never arrived.

Found exactly what I needed and the shipping to the U.S. was so fast! Eight days from order to my door! Thank you so much!

The product is exactly what I needed. I had contacted customer service asking about tracking of my package and they answered quickly with clear information which I really appreciated.

Great products! I have been very pleased with the yarn I have received. Because this is an overseas vendor to me, I am always impressed with how fast my orders are delivered.

U.S. customers, avoid this company!! Shipment was in customs for a week, then I got a notice saying delivery was not possible. I have not received the yarn I paid for.
Update 1/6/26: the yarn did finally arrive, a week after the notice that delivery wasn’t possible (so 2 weeks after it arrived in customs). I’m glad to have the yarn, and can’t fault this company for the US’s customs/tariff policies, but there was no communication from the company and I still won’t order from them again.

Revived a survey to rate products - yet I’m yet to receive the products. The tracking has minimal details so no idea where my order even is.

The traking was easy to do. The yarn arrive in a good condition. No errer.

Good communication and item arrived in good time. Some confusion when alerted the item was discontinued when it was just out of stock. Glad it came back on stock and was shipped promptly. Thanks

This shipping to Canada was so affordable, which is impossible to find these days. The yarn was also super affordable and I’m super happy with it. This site will absolutely be my go to for all my yarn purchases in the future. Couldn’t recommend more.