I've been buying products from him for well over a year. I will continue to buy from Ritual because they are knowledgeable and willing to help you get the right product for your needs. If you have que... See more
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See what reviewers are saying
Patrick has bar none provided the best customer service I have ever had. Not just within the industry but in general. He has repeatedly gone above and beyond what is deemed standard business practices... See more
Bought a Taroma lite and was promptly contacted for choices on colors and options for assembly. I am local so was able to arrange a local pick up and was enjoying it later that day! Incredible custom... See more
Very easy to find what I was looking for. I had visited the site on several occasions knowing I was going to order the ceroma. The only thing that would have made it even better if there were drop dow... See more
Company replied
Company details
- Glass Shop
- also in
- Vaporizer Store
Written by the company
Ritual is a reinvention of the traditional smoke shop with a focus on customer safety and clean design. We carry the latest dry herb vaporization and dab devices as well as stylish glass and accessories. Featuring dry herb devices from incredible companies including QaromaShop, Storz & Bickel, Arizer, Dynavap, Elev8, Ispire and many more! Make sure to check out our glass basics for affordable everyday glass pieces with style and function to spare. Let us help you find your new Ritual!"
Contact info
Denver, United States
- patrick@ritual-co.com
- ritual-co.com
4.8
Excellent
54 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am satisfied with service provider
I am satisfied with service provider
December 18, 2025
Unprompted review
Wow!
1) price. 2) service. 3) quality of product. Could not be happier. I made a mistake and ordered the wrong size bowl, and anew was shipped within days. Just return the wrong bowl for credit.
August 28, 2023
Reply from ritual-co.com
Thanks so much Luis, I hope you're loving everything! Glad we could get you setup with the correct bowl. Thanks for the support and let us know if you ever have any questions.
Reply from ritual-co.com
That's great to hear Tony! Thanks for the support and don't hesitate to reach out if you ever have any questions.
Great ball vape!
Works great, easy to put together. First time user and had no issues.
August 18, 2023
Reply from ritual-co.com
Thanks so much! Hope you have some awesome sessions and don't hesitate to reach out if you have any questions.
Good Eperience
Product arrived fast, was packaged with care, and had a hand written note of appreciation. As a small business owner myself that takes pride in what they do over the money, I respect this a lot. Highly recommend.
August 10, 2023
Dangerously thickness
The bong design looked fine and it was working well until cleaning up, the stem got broken and I got cut my finger with it.
July 5, 2023
Reply from ritual-co.com
I'm so sorry to hear to hear about your experience, we reached out to your email with a discount if you're interested in a replacement.
I got a hand written note in my box…
I got a hand written note in my box with some real good advice and a positive message and my items came in earlier than I expected!
July 27, 2023
Literally a game changer for my needs
Literally a game changer for my needs. Medical patient here. I will never go back to combusting. The customer service has been awesome as well. Worth every penny.
July 24, 2023
Amazing customer service
I bought a Ceroma kit and upon recipt the coil sent with it was blowing my fuses. I reached out and they shipped out a new coil the same day! The experience made me feel much more valued than any other online head shop has.
April 28, 2023
The personalized notes are a nice…
The personalized notes are a nice touch. Shipping time could use a little work.
July 5, 2023
Everything was excellent!
You guys were awesome! Thanks for fast and reliable shipping and excellent customer service. We love our products! 5 STARS! *****
May 29, 2023
11/10 service!
My order went smoothly and it arrived on time if not earlier! The packaging was very light and very well protected!!
June 26, 2023
Patrick was super helpful
Patrick was super helpful, and the entire experience was great. Thank you!
June 19, 2023
Patrick was so nice and helpful!
June 16, 2023
Great customer support
Great customer support, quick shipments, overall a great US-based store!
June 12, 2023
Awesome experience!
Great communication! Quality product! Absolutely amazing personal touch! I will definitely be returning!
May 1, 2023
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