Rivals Corner  Reviews 

361
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting that items arrive in pristine condition, always as described, and securely packaged. The delivery service is consistently described as fast and efficient, with many orders arriving quicker than expected and well-protected. Reviewers particularly appreciate the exceptional customer service, often mentioning the personalized notes, stickers, and small gifts included with their orders. This attention to detail and dedication to customer satisfaction makes many consumers consider them their first choice for future purchases.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the quality and condition of items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Service

People report positive experiences with service, consistently describing it as amazing, fantastic, and very... See more

Order

Consumers find the ordering process to be positive, with many reporting that their orders arrive promptly and... See more

Customer service

Users describe positive interactions with customer service, highlighting the exceptional and outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a day out from Lincoln to visit this store and it didn't disappoint. I promised my son after he'd finished his GCSE's that we would have a trip out to stock up (for Christmas! We listen and we... See more

Rated 5 out of 5 stars

Great quality, very safely packaged, arrived quickly and without hassle. Would absolutely shop from here again. Also got a bit of a personal touch with the purchase (hand-written thank-you card with m... See more

Company replied

Rated 5 out of 5 stars

Good choice of products, competitive pricing. Gunpla kits can vary wildly in price (I've seen the same kit cost £13 on one site and £22 on a different site, no sales or anything involved). I'll happil... See more

Rated 5 out of 5 stars

Rivals Corner is the best Gunpla shop in the UK, selling wide varieties of gundams with cheaper price comoared to others. The seller is very accomodating, will reply to your inquiries quick, will even... See more


Company details

  1. Hobby Store
  2. Scale Model Club
  3. Model Shop

Written by the company

Hello and welcome to Rivals Corner! First of all thank you for visiting our small hobby store. Rivals Corner was founded for a love of all things Japanese, Gundams and more importantly, a passion and nostalgia for the 90's and retro anime. We wanted the store and its logo to capture the feel of a Konbini [コンビニ] / convenience store from Japan, with bold lettering and familiar colours of a certain popular mecha ;) It’s currently run as an online only store [for now!] by me and my wife. We know there are a lot of other great stores out there and more established but our goal will be to open the first specialised hobby store for Japanese model kits in London. It may take some time, but hopefully with enough dedication, patience, some support from the community and let’s face it, da monies, we’ll be able to reach our goal and continue to serve a growing community of passionate fans and newcomers alike. For now we're primarily stocking Gunpla but we will grow our collection to other model kits and series in the future! If you'd like to request for a specific product, feel free to drop us a line and we'll see if we can find it and stock it in our store! We hope you enjoy our website and come back again to support our small business!


Contact info

5.0

Excellent

TrustScore 5 out of 5

361 reviews

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5.0

All reviews

(361)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service and Quick Delivery

Always have a fantastic experience with Rival's Corner. Delivery is always prompt and never had so much as a scratch on the packaging. The little handwritten notes are always lovely and the community events really elevate Rivals into being more than just another online gunpla retailer.

March 14, 2025
Rated 5 out of 5 stars

ABSOLUTELY GREAT customer service and products! 100%

The team clearly made everyone aware on the their site that they were away currently and so orders would be fulfilled when they returned. As compensation they provided a 10% discount to all orders placed. when I placed my order they personally emailed me just to double check that I was aware. My order was processed extremely quickly when they returned to work, packed amazingly, kits were a great price. A personal hand written note in the box saying thanks for being patient was inside. Will definitely use again.

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of meeting the team…

I had the pleasure of meeting the team at a convention last year and they were super friendly and helpful. I then bought a couple of kits in the new year. They were delivered wonderfully quick, and with an adorable thank you note along with them. Great team, and very welcoming to a new person to the hobby!

January 31, 2025
Rated 4 out of 5 stars

Closed for a month

I placed my order, then saw they would be closed in a few days, I was worried my order would not be fulfilled, but, thanks it was. I wanted to order so many other items, but seeing they would be closed for a month left me feeling dejected. I have shopped around since, if they had nit been closed I would have definitely used them for more.

February 6, 2025
Rivals Corner  logo

Reply from Rivals Corner

Hi Andi, thank you for leaving us a review!

We're a very small, 2 person family run business and operate 7 days a week since store opening. In this case, one of us is from Australia and we have both taken a much needed rest to visit family half way across the world. We are all human after all and need a break sometimes!

This is why we are offering 10% off storewide using code RC10, as a thank you for your patience during this time until we're back and ready to fulfil customer orders.

If you ever feel the need to reach out directly, feel free to send us an email directly or message us on socials 🙂

All the Best,
Dennis @RC

Rated 5 out of 5 stars

Best Gunpla Store

There is absolutely no better store to buy Gunpla than Rivals Corner. I absolutely recommend it for the beautiful notes they leave you and the kindness of the staff. Plus, if they don't have a kit they will do all they can to deliver it one day or another. Will recommend it to all my hobby friends.

January 31, 2025
Rated 5 out of 5 stars

Rivals Corner is the go to for all your…

Rivals Corner is the go to for all your plastic hobby addictions. He always goes above and beyond for every sale he gets not matter if it's your first, third or tenth order. No other hobbystore matches his level of customer service.

January 29, 2025
Rated 5 out of 5 stars

Highly Recommend

Great Packaging, safely packaged, quickly delivered. Also my package came with an unexpected personal handwritten note and gundam themed stickers!
For a person buying their first gunpla they have made my experience great and easy and I will definitely do my future gunpla or model business using them.

February 3, 2025
Unprompted review

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