River Aesthetics Reviews 412

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

The Morpheus 8 micro needling was a complete waste of £2,100 Dr Woodward gave me the wrong advice The treatment did absolutely nothing to lift my jowls or tighten my neck I complained to the cl... See more

Rated 1 out of 5 stars

I have now , as a new customer, had several aesthetic procedures with Dr Charlotte , and found the experience to be very positive. Dr Charlotte is a very professional practitioner who listened to what... See more

Company replied

Rated 3 out of 5 stars

I went to the Bournemouth River Aesthetics in June 2021 and feel like I’ve basically been conned out of over 1.2k for coolsculpting , the staff were lovely don’t get me wrong and I know they have a ta... See more

Company replied

Rated 1 out of 5 stars

In response to your reply to my original review below I do not have a trust pilot account so I wrote the review on my partners account. I therefore confirm that I was indeed a patient of yours and the... See more

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Company details

  1. Plastic Surgery Clinic

About River Aesthetics

Information provided by various external sources

River Aesthetics is Led by Dr Victoria Manning & Dr Charlotte Woodward who are qualified, experienced medical aesthetic doctors and Global trainers for thread-lifting and vaginal rejuvenation techniques.

The River Aesthetics Team is Here For You - Covid-19 Update 06/07

River Aesthetics is always fully committed to protecting the health and well-being of all patients and staff. All 3 clinics are open and are following the latest government regulations and recommendations to help safeguard against COVID 19.

If you have any concerns about attending please do contact our front of house team to who will be more than happy to talk you through our Covid 19 protocol for patients attending clinic (01202 0240060.

Finally, in line with the current situation, we’d like to take this opportunity to reinforce the message to stay indoors, and to stay safe. If you experience any of the following symptoms, please contact NHS 111 online as soon as possible:

  • High Temperature
  • New and Continuous Cough
  • Sore Throat
  • Difficulty Breathing

  • Contact info

    2.1

    Poor

    TrustScore 2 out of 5

    412 reviews

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    Hasn’t replied to negative reviews

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    Rated 5 out of 5 stars

    Really pleased

    Really pleased. Professional but friendly.

    November 24, 2021
    Unprompted review
    River Aesthetics logo

    Reply from River Aesthetics

    Good Afternoon,
    Thank you so much for your lovely review. We all look forward to seeing you again soon.
    Best Wishes
    Hayley

    Rated 5 out of 5 stars

    Beautiful clinic

    Beautiful clinic! Excellent customer service!
    Charlotte , Victoria and all the staff are extremely professional, knowledgeable doctors that you can trust with your face and body! I wouldn’t go anywhere else for my treatments.

    November 18, 2021
    Unprompted review
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    Reply from River Aesthetics

    Hi Erica,

    Thank you so much for a lovely review.

    We really pride ourselves here at River Aesthetics on providing the best patient journey to everyone who comes to clinic.

    We are honoured that you choose and trust us with your treatments and look forward to seeing you again soon.

    Best Wishes
    River Aesthetics

    Rated 5 out of 5 stars

    Amazing treatment I would recommend to anyone

    I had the Femme treatment and I can honestly say anyone who feels they can't strengthen their pelvic floor by exercises alone should go and have this treatment. It's very comfortable, in fact verges on relaxing. I have noticed a difference already and had my final treatment today. Its an awkward problem for so many women, this gets round any going to a GP or just being told to do your pelvic floor exercises. The staff are all lovely as well. 100% recommendation from me

    November 16, 2021
    Unprompted review
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    Reply from River Aesthetics

    Good Afternoon,

    Thank you so much for not only taking the time to leave a review, but for leaving such a positive insight to your journey with the team here at River Aesthetics.

    It is important that women feel comfortable approaching such a sensitive concern and we are delighted to hear that we have been successful in making you feel at ease and relaxed.

    Best Wishes from all The River Team

    Rated 3 out of 5 stars

    Cool sculpting in Bournemouth

    I went to the Bournemouth River Aesthetics in June 2021 and feel like I’ve basically been conned out of over 1.2k for coolsculpting , the staff were lovely don’t get me wrong and I know they have a target and they’re running a business. But I was under the impression from my consultation what I was asking to be fixed would work with just the one treatment. I went back for my check up in September , and the areas that were treated have not changed. The lady reassured me that my body is slow and I will start seeing results eventually but I should book for a second one (another 1.2k) It is now mid November and I still can not see these results. I’m just disappointed and gutted I spent so much money on a treatment that doesn’t guarantee anything.

    November 13, 2021
    Unprompted review
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    Reply from River Aesthetics

    Good Morning,

    Thank you for taking the time to leave a review, we are pleased to hear that our staff had a positive impact on your experience with River Aesthetics.

    We take pride in ensuring our patients satisfaction is at the forefront of our priorities when carrying out any treatments and will go above and beyond to address any concerns in a timely manner.

    Please do refer to your emails where I have responded privately to resolve the matter.

    Kindest Regards
    Rebecca Le Clercq
    Administrative Assistant

    Rated 5 out of 5 stars

    Follow up with Dr Victoria Manning

    Went for consultation with Dr Victoria Manning as always made very welcome at reception by ladies then saw Dr Manning who as ever is most professional and caring with her advice and treatment.

    October 29, 2021
    Unprompted review
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    Reply from River Aesthetics

    Good Morning, We are so pleased to hear you enjoyed your time with us here at River Aesthetics, thank you for your lovely review. We look forward to seeing you again soon. Best Wishes River Aesthetics

    Rated 5 out of 5 stars

    River Aesthetics gave me an excellent…

    River Aesthetics gave me an excellent friendly and professional service, I would definitely use them again and highly recommend them.

    October 28, 2021
    Unprompted review
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    Reply from River Aesthetics

    Good afternoon, Thank you so much for your review. We are so pleased to hear you were happy when you visited us in clinic and it means a lot to us that you would recommend us. We look forward to see you again soon, Best Wishes River Aesthetic

    Rated 5 out of 5 stars

    Professional, friendly, honest.

    I can't speak highly enough of the professionalism and friendliness of the team. From telephone calls, to reception to the doctors, everyone is unfailingly polite and kind.

    Everywhere is spotlessly clean and welcoming, with COVID protocols observed.

    Consults and treatments focus on your needs and desired outcomes with honest appraisal and guidance on expectations. I had a course of Prophilo and am very pleased with the results, which are subtle and develop over several weeks, resulting in friends and colleagues telling me how well I looked but no one asking if I'd had work done, which was exactly the result I was after!

    October 26, 2021
    Unprompted review
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    Reply from River Aesthetics

    Good Morning Debbie, Thank you so much for your review. We are so happy to hear you are pleased with the results from your treatment and we look forward to seeing you again soon in clinic. Best Wishes River Aesthetics

    Rated 5 out of 5 stars

    River Aesthetics is not just a visit it…

    River Aesthetics is not just a visit it is an experience
    From the moment you step in the beautiful friendly team take care of you !
    Charlotte and Victoria are fantastic at their craft and really take the time to know you as an individual !
    You will leave feeling a new woman !
    Highly recommend a visit x

    October 17, 2021
    Unprompted review
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    Reply from River Aesthetics

    Thank you so much for your review, we pride ourselves on fantastic service and its lovely to hear you enjoy your experience when you visit us in clinic. We look forward to seeing you again soon, Best wishes River Aesthetics

    Rated 5 out of 5 stars

    Very professional with great results

    Highly recommend River Aesthetics for anti-ageing facial treatments. I have been going to them for a couple of years as I had a lot of deep facial lines. Doctor Charlotte Woodward will only recommend treatments that will benefit my skin type rather than doing what I feel I want. I am very pleased with the treatments she suggested and the results achieved - very natural - which is what I wanted. Both her and the team are friendly and highly professional. She also recommended a vitamin c serum and cleanser which have also made a huge difference. For my age (nearly 60) my skin is looking firmer and clearer.

    October 16, 2021
    Unprompted review
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    Reply from River Aesthetics

    Good Morning, Thank you so much for such a wonderful review. We are so pleased you are happy with the results from your treatment and it means a lot to us all that you would recommend us. We look forward to seeing you again soon. Kind Regards River Aesthetics

    Rated 5 out of 5 stars

    I went to River Aesthetics for a hydrafacial

    I went to River Aesthetics for a hydrafacial, I was very impressed with the clinic itself, the welcome, the decor, everything was lovely. The treatment was wonderful, the girl was brilliant, really knowledgable and helpful. I thoroughly enjoyed the treatment, my skin felt amazing afterwards, would definitely recommend!

    October 13, 2021
    Unprompted review
    River Aesthetics logo

    Reply from River Aesthetics

    Hi Lizzie, Thank you so much for your lovely review. We are so happy you enjoyed your treatment and your time with us here at River Aesthetics. We look forward to seeing you again soon. Best Wishes the River Aesthetics team

    Rated 1 out of 5 stars

    Total incompetence.

    I have just recovered from several months in hospital following and infection in my face after receiving fillers in my cheeks from Dr Victoria Manning.
    I was not attended to quickly following a bad reaction.
    The 2 doctors then over prescribed antibiotics which resulted in me be hospitalised with Cdifficile from which I nearly died.

    October 11, 2021
    Unprompted review
    Rated 5 out of 5 stars

    Over the moon with toxin treatment

    I saw Dr Manning in London as I knew her and Rivers reputation from a friend of a friend. I had been putting off toxin treatment for a while but finally but the bullet 4 weeks ago. The result has been better than I could ever have imagined and am definitely Italy going to keep it up. Dr Manning is fantastic and really great to talk to as well as being at the top of her specialty. Over the moon and definitely look 5 years younger!

    September 22, 2021
    Unprompted review
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    Reply from River Aesthetics

    Good Morning Marc, thank you for taking the time to leave us such a lovely review. We are so happy that you are pleased with the results and we look forward to seeing you again in our clinic in the future. Best wishes from all of the team here at River Aesthetics.

    Rated 5 out of 5 stars

    Fantastic Experience with Dr Manning.

    I have now visited Dr Victoria Manning on 3 occasions. I am delighted with the results of my Ellanse treatment. I can definitely see a difference with my face looking fresher, firmer and lines appearing reduced. My friends and Husband have not noticed this subtle difference which is exactly what I had hoped for. In my opinion I look 3 or 4 years younger than my actual age. The procedure is fairly quick and any slight discomfort is faded into the background with Dr Victoria's very friendly and caring personality. She made me feel really at ease and relaxed. She is a very approachable and sincere person who I have felt I can trust since my first visit to the clinic over 4 years ago.

    I would highly recommend anyone considering these types of treatments to visit this clinic as I cannot imagine being made to feel more comfortable and welcomed by the whole team be it over the phone or face to face. Many Thanks.

    August 22, 2021
    Unprompted review
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    Reply from River Aesthetics

    Good Morning Jane,

    Thank you so much for your very kind review, it was such a pleasure to welcome you to our clinic and it is always such a joy to spend time with you.

    We look forward to seeing you again.

    Kindest Regards
    Rebecca Le Clercq & All The River Team
    Administrative Assistant

    Rated 5 out of 5 stars

    Lovely staff and amazing results

    Greeted by lovely staff as soon as I walked in and put at ease. A few months now after having chin filler and I can't believe how much its changed the shape of my face. I will be returning very soon and will not go anywhere else for this as they really are the best around!

    August 14, 2021
    Unprompted review
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    Reply from River Aesthetics

    Good Morning Molly,

    Thank you so much for taking the time to leave this lovely review.

    We are so pleased to hear you are happy with your results and appreciate your recommendations.

    We look forward to welcoming you back to River Aesthetics soon.

    Kindest Regards
    Rebecca Le Clercq and all the River Team

    Rated 5 out of 5 stars

    Excellent

    From the moment I arrived, I felt welcome and at ease. Dr Victoria Manning made the whole treatment easy for me with her caring, compassionate and outstanding expertise. She made the entire experience excellent with the results giving me back my self-confidence. Highly recommend

    July 31, 2021
    Unprompted review
    River Aesthetics logo

    Reply from River Aesthetics

    Good Morning Carol,

    Thank you so much for a lovely review.

    The most rewarding part of our job is to give people their confidence back again and it is so wonderful to hear that we have been able to restore this for you.

    We look forward to seeing you again in the future.

    Kindest Regards
    The River Team

    Rated 5 out of 5 stars

    Excellent

    I was very nervous about having the treatments but Dr Victoria Manning was wonderful and the results are amazing. The team are very friendly and professional. I would throughly recommend the clinic.

    July 22, 2021

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