River Aesthetics Reviews 412

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

The Morpheus 8 micro needling was a complete waste of £2,100 Dr Woodward gave me the wrong advice The treatment did absolutely nothing to lift my jowls or tighten my neck I complained to the cl... See more

Rated 1 out of 5 stars

I have now , as a new customer, had several aesthetic procedures with Dr Charlotte , and found the experience to be very positive. Dr Charlotte is a very professional practitioner who listened to what... See more

Company replied

Rated 3 out of 5 stars

I went to the Bournemouth River Aesthetics in June 2021 and feel like I’ve basically been conned out of over 1.2k for coolsculpting , the staff were lovely don’t get me wrong and I know they have a ta... See more

Company replied

Rated 1 out of 5 stars

In response to your reply to my original review below I do not have a trust pilot account so I wrote the review on my partners account. I therefore confirm that I was indeed a patient of yours and the... See more

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Company details

  1. Plastic Surgery Clinic

About River Aesthetics

Information provided by various external sources

River Aesthetics is Led by Dr Victoria Manning & Dr Charlotte Woodward who are qualified, experienced medical aesthetic doctors and Global trainers for thread-lifting and vaginal rejuvenation techniques.

The River Aesthetics Team is Here For You - Covid-19 Update 06/07

River Aesthetics is always fully committed to protecting the health and well-being of all patients and staff. All 3 clinics are open and are following the latest government regulations and recommendations to help safeguard against COVID 19.

If you have any concerns about attending please do contact our front of house team to who will be more than happy to talk you through our Covid 19 protocol for patients attending clinic (01202 0240060.

Finally, in line with the current situation, we’d like to take this opportunity to reinforce the message to stay indoors, and to stay safe. If you experience any of the following symptoms, please contact NHS 111 online as soon as possible:

  • High Temperature
  • New and Continuous Cough
  • Sore Throat
  • Difficulty Breathing

  • Contact info

    2.1

    Poor

    TrustScore 2 out of 5

    412 reviews

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    Hasn’t replied to negative reviews

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    Rated 5 out of 5 stars

    Such a beautiful Clinic and such…

    Such a beautiful Clinic and such beautiful kind girls! It can be really scary going to see someone about your skin if you are as self conscious as I am but I can’t describe just how relatable and lovely the girls are at the clinic and I am so excited to start my treatment which I haven’t been able to say for a long time! X

    August 1, 2020
    Unprompted review
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    Reply from River Aesthetics

    We are delighted that you love our new home as much as we do! Having feedback about the whole team is so lovely. #teamriver

    Rated 5 out of 5 stars

    As soon as you arrive here you feel a…

    As soon as you arrive here you feel a lovely warm welcome. Everyone is friendly.
    My Consultation with Dr Charlotte was very helpful with her advice, especially as i have never had any of these treatments before. She has recommended the best treatment for a more youthful appearance. However if i have to be honest, having spoken to numerous members of my family & friends around the local area & also family living in London who also have these treatments in high areas of London i do feel your prices are high & even higher than in London.

    August 1, 2020
    Unprompted review
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    Reply from River Aesthetics

    Hi Julie, firstly, thank you for your all your amazing comments regarding our new Bournemouth Clinic, at The Old Sorting Office. It’s great to hear how well you were looked after by Dr Charlotte and her recommendations for the best treatment plan for you.

    As the south coast leading and most highly qualified Aesthetics clinics with over 50 years of combined medical and Aesthetics expertise, which has resulted in receiving leading aesthetic awards, we align our costs accordingly with the other leading clinics with the same experience and qualifications.

    We are delighted that your experience was so positive look forward to seeing you again.

    Rated 5 out of 5 stars

    Charlotte put me at ease and was so…

    Charlotte put me at ease and was so professional in her approach. The procedure was painless and stress-free. I was out in no time without feeling rushed. I can thoroughly recommend River Aesthetics.

    July 19, 2020
    Unprompted review
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    Reply from River Aesthetics

    Thanks Jane for leaving such a lovely review it is greatly appreciated.

    Rated 5 out of 5 stars

    Excellent professional advice and…

    Excellent professional advice and treatment- everything very well explained and options discussed and cleanliness etc an absolute priority. Highly recommend

    July 12, 2020
    Unprompted review
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    Reply from River Aesthetics

    Thank you Al for leaving a review, we really appreciate your comments, Patient feedback is so important to help us continually improve our service to you

    Rated 5 out of 5 stars

    Great experience

    Great experience. Dr Charlotte was very professional and thoroughly explained the proposed treatment and any issues and questions I had.

    July 12, 2020
    Unprompted review
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    Reply from River Aesthetics

    Thank you Lynne for leaving such a lovely review. We hope to see you very soon

    Rated 5 out of 5 stars

    Excellent experience

    I went to RA for tear trough filler and I am really happy with the results. Such a difference. Really happy with the experience. It was excellent.

    March 6, 2020
    Unprompted review
    Rated 5 out of 5 stars

    It’s always a lovely experience going…

    It’s always a lovely experience going to River Aesthetics, the whole team are always so friendly and welcoming. My most recent treatment was anti wrinkle injections with Dr Victoria Manning and I am thrilled with the results. Would highly recommend River Aesthetics.

    February 29, 2020
    Unprompted review
    Rated 5 out of 5 stars

    Highly Recommend

    From the minute I arrived the staff have been friendly throughout and made me feel at ease.
    I have struggled with my skin for many years and it has knocked my confidence. The skincare routine I have been doing has dramatically improved my skin and it has only been three months! My confidence is coming back and I feel great!
    I cannot thank the staff enough for their support throughout this process and I highly recommend River Aesthetics in at treatment they provide.

    February 11, 2020
    Unprompted review
    Rated 5 out of 5 stars

    Beauty with Brains at River Aesthetics

    I was attracted to River Aesthetics not only because of their 5 Star reviews, but because they are a Doctor-led clinic who place great emphasis on safe practice, which naturally inspired me with confidence. I received the warmest welcome followed by an unhurried, fully detailed consultation about my procedure. I was nervous but felt so reassured that I was not only in safe hands, but that I would see great results - and I have! The Hydrafacials with Gemma have given me bright, baby-soft skin and I’m looking forward to my 3rd one! She is so knowledgable and has a lovely manner. I also had a little ‘tweakment’ with Dr Manning who was the height of friendly professionalism. You can tell she is a trainer in her field and I felt totally safe and reassured.
    Thank you Team River - you are all so deserved of the compliments and awards given to you. I will not hesitate to recommend you to my patients.

    February 3, 2020
    Unprompted review
    Rated 1 out of 5 stars

    I spent £2000.- lift my lower Jowl but…

    I spent £2000.- lift my lower Jowl, & after done, only a bit bit different. Very Disappoint give me worry, be honest.

    January 18, 2020
    Unprompted review
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    Reply from River Aesthetics

    Good afternoon Sandra,
    Thank you for your feedback I am sorry to hear that we did not manage to meet your expectations however it is part of our duty to protect patient confidentiality means that we cannot respond in detail here.
    To discuss the concerns you have please contact our me on reception 07903622488.

    Kind regards
    Jasmine Kneale

    Rated 5 out of 5 stars

    Had the most amazing experience here…

    Had the most amazing experience here from the moment I arrived! Everyone was friendly and welcoming. Gemma is so knowledgable and passionate about what she does! I had a fantastic Hydrafacial and I can’t recommend enough! I’m fairly self conscious about my skin and Gemma made me feel totally comfortable, talked me through each stage of the facial and genuinely cared about the results I wanted to see. Followed up with lovely aftercare advice as well. Booked in for my next one there and then!

    January 17, 2020
    Unprompted review
    River Aesthetics logo

    Reply from River Aesthetics

    Hello Francesca,

    Thank you so much for your lovely feedback, Gemma will be very pleased.
    We look forward to seeing you again.

    Kind Regards
    Jasmine Kneale

    Rated 5 out of 5 stars

    Always very attentive and completely…

    Always very attentive and completely thorough assessments and treatment. Thank you!

    January 10, 2020
    Unprompted review
    River Aesthetics logo

    Reply from River Aesthetics

    Good afternoon Louise

    Thank you for leaving feedback, we greatly appreciate it.
    It is a pleasure having you in clinic.

    Kind Regards
    Jasmine Kneale

    Rated 5 out of 5 stars

    Excellent Service and Treatments

    From the moment you walk into River Aesthetics you are made to feel welcome and relaxed. I have visited twice and saw Gemma and Doctor Charlotte and both took the time to go through the treatment that I was having in detail, making sure that I fully understood the process and that I was happy with what had been discussed. I would highly recommend them and it was well worth me travelling over an hour to go to this practice, the staff are all very professional and competent and they made sure I had all the information I needed to make an informed decision and that I was happy with the treatment. I came out feeling very refreshed.

    January 3, 2020
    Unprompted review
    Rated 5 out of 5 stars

    Silhouette Soft Lift

    I had a Silhouette Soft Lift in November with Dr. Manning and I felt in very safe hands throughout the entire treatment, which only takes around 1 hour to complete. The initial result was significant and now 8 weeks along, I am delighted with results! I look so fresh and the collagen is continuing to plump up my skin. I would not hesitate in recommending River for this treatment, it has given me so much more confidence. Very happy! :)

    December 18, 2019
    Unprompted review
    Rated 5 out of 5 stars

    For all skin care,advice,treatments

    For all skin care,advice,treatments. Do not hesitate to go to River. Their professionalism matches their care, understanding, knowledge and your happiness , 100% on every level, from when you walk through their door. From consultation, general advice ,treatment and after care.
    5 days ago, I had a silhouette soft thread lift.By the very lovely Dr Victoria Manning. If you are thinking of having this excellent treatment just DO IT. I felt very relaxed and assured through out the treatment procedure. NO ice pack needed, and felt and looked completely fine. The worst part if their is one, was the injections to numb the areas. That’s it. Very very little discomfort after. .No painkillers required, though this treatment may sound and look a bit scary to endure, it so totally isn’t. So after an awarding treatment by such a lovely caring awarding Dr. That really does say it all .

    December 15, 2019
    Unprompted review
    Rated 5 out of 5 stars

    Very very pleased with the results and…

    Very very pleased with the results and also how Dr Victoria looked after me. I was very nervous as I have never had anything done to my face before and she was absolutely fantastic and really kind. I am very grateful and highly recommend coming here if you are thinking of having anything done and a nervous patient.

    December 6, 2019
    Unprompted review
    Rated 5 out of 5 stars

    Very happy…

    Very satisfied with the Hydrafacial I had last Saturday with Gemma. The treatment was thorough, each step conducted with care and effort and as a result I’m very satisfied with the outcome – skin is brighter, calmer and clearer which is more than what I was hoping to achieve! Gemma is very pleasant, knowledgeable and made me feel comfortable discussing my skin concerns. Very positive experience overall. I’d also like to thank River Aesthetics for their professional approach to handling a previous complaint I had regarding the same treatment. Keep up the good work and will definitely re-visit soon.

    December 3, 2019
    Unprompted review

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