Riverboat Gaming Poker Reviews 

373
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Great online company. My order arrived damaged which I reported and received a swift response. Replacement was shippped the next day which was received the day after that. I always judge a company by... See more

Rated 1 out of 5 stars

Ordered the 500 piece set and a green texas holdem mat. The chipset box was damaged and the two dealer buttons were not included. I've been following up continuously to hear whether the dealer button... See more

Company replied

Rated 5 out of 5 stars

I have the Casino Royale chipset and Champion folding table top. Both excellent products and really added to the ambience of my home poker night. Both items delivered quickly. Fantastic customer servi... See more

Rated 5 out of 5 stars

10/10 customer service, I can't thank Richard Enough! I ordered the wrong size / type of poker table top fro my fiance. I explained to Richard and was very understanding. I sent it back and I got refu... See more

Company details

  1. Hobby Store

Information provided by various external sources

Welcome to Riverboat Gaming! Since 2007 we have been specialist manufacturers and suppliers of poker tables, poker table tops and poker chips. Based in the South West of England we deliver our full range throughout the UK and Europe to retail and commercial customers including poker leagues and casinos. Our products have been upgraded over the years based on our own experience and the much appreciated feedback from our customers. They are designed specifically with the poker (or other card game!) player in mind and feature high quality materials whilst always keeping an eye on offering value for money. We greatly value customer feedback and want every customer to leave us happy so please do not hesitate to get in touch with us if there is anything at all that we can assist you with. Thanks!


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4.4

Excellent

TrustScore 4.5 out of 5

373 reviews

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4.4

All reviews

(373)

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Rated 5 out of 5 stars

Bought a Propoker set which was…

Bought a Propoker set which was delivered very quickly. Unfortunately some of the chips were damaged on receipt. I notified the seller on day of receipt and had an immediate reply. They sent more than enough replacements very quickly and now I have a full set and spares. Top service. Recommended. Thank you!

July 31, 2018
Unprompted review
Rated 5 out of 5 stars

I needed my delivery within 48hrs and…

I needed my delivery within 48hrs and requested the appropriate delivery option to satisfy this. Due to an unavoidable 24hr delay Riverboat Gaming upgraded my delivery option to ensure I received my order on time. Great customer service.

July 12, 2018
Unprompted review
Rated 4 out of 5 stars

Great set but 2 minor issues

Great set but 2 minor issues

1) Arrived slightly damaged with the internal casing cracked. Not visible with the chips all laid out and not worth the hassle of returning.

2) So far I’ve found one 25 chip with a 25 on one side and a 50 on the other. Again not worth the hassle of returning

July 1, 2018
Unprompted review
Riverboat Gaming Poker logo

Reply from Riverboat Gaming Poker

Hi Stuart, thanks for letting us know. Any issues like this are covered by our warranty and we will happily replace any faulty items if you would like us to. I have emailed you directly regarding this one. Kind regards, Riverboat Gaming.

Rated 5 out of 5 stars

Poker table top

Could not recommend enough! Excellent customer service and such a pleasure to deal!

My partner loves poker and has been to Vegas on a number of occasions, and just wanted a table top to play casually with friends, he was very impressed with the quality of the table!

April 13, 2018
Unprompted review
Rated 5 out of 5 stars

Just buy it

Just buy it! Awesome. Delivery pretty much next day, we’ll packed great zip bag. My 8 players well impressed! Just wished we’d finished earlier that 5am (on dog house) 🤭

March 9, 2018
Unprompted review
Rated 5 out of 5 stars

Great value..looks really smart!

Soo happy with the Poker table I ordered for my Boyfriend’s 35th Birthday! He is proper chuffed about it..it’s really smart and great value! Delivery was spot on too..thank you!

March 7, 2018
Unprompted review
Rated 4 out of 5 stars

Verry good looking table top it was a…

Verry good looking table top it was a great investment that makes the friday night poker game much with the lads much more fun and proffesional looking. Only suggestion that I have is that you should glue the cupholders to the table as it is verry annoying when they fallout when folding table.
Thanks for a good product.

March 4, 2018
Unprompted review
Riverboat Gaming Poker logo

Reply from Riverboat Gaming Poker

Hi Salim, thank you for your feedback, it is always appreciated. We have had mixed views on the idea of gluing the cupholders in place as this makes it harder to clean them (you can't just stick them all in a bowl of water etc if they are fixed in place). We will note your thoughts though and may look to change this in the future if people think that this would be better. I'm glad that you are happy with the product! Kind regards, Riverboat Gaming.

Rated 5 out of 5 stars

very satisfied

The items were in good condition and everybody loved them. The delivery has been super fast.
I couldn’t be more satisfied!!!

February 27, 2018
Unprompted review
Rated 5 out of 5 stars

Great products and first class service

Ordered a freestanding poker table. There was some slight damage to the item when it arrived, but my concerns were dealt with swiftly and courteously. A replacement was provided and it's brilliant. Problems happen from time to time, and it's experience we have when this happens that defines a good vendor.

I thoroughly recommend Riverboat Gaming and most definitely will be using them again. Great service, great products. Thank you!

February 16, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic Table

Fantastic Service. Very quick, the table was here the next day. So pleased with it as you never know what the quality is going to be like. Such good quality and so sturdy. Can not recommend enough.
Well packaged, quick service, easy to order, excellent quality.

February 11, 2018
Unprompted review
Rated 4 out of 5 stars

Looks the part, but...

This purchase was for the Tournament Poker Table with Folding Legs in Green Speed Cloth. It looks the part and all players were impressed. However, used only once and some of the faux leather is stretched/sagging and the foam underneath the leather has dropped more than I’d expect. This has happened only on one area of the table.

February 5, 2018
Unprompted review
Riverboat Gaming Poker logo

Reply from Riverboat Gaming Poker

Hi Graham, thanks for the feedback. Sorry to hear about this issue. This shouldn't be happening so I have sent you an email directly so that we can take a look at this for you. Kind regards, Riverboat Gaming.

Rated 5 out of 5 stars

Pro Poker chipset 500

I purchased a poker set through Riverboat Gaming's website. They sent it right away and it arrived very quickly. The quality of the set is high and I am very satisfied with the purchase. The delivery costs were reasonable and I could track the delivery.

February 4, 2018
Unprompted review

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