Riverboat Gaming Poker Reviews 

373
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Great online company. My order arrived damaged which I reported and received a swift response. Replacement was shippped the next day which was received the day after that. I always judge a company by... See more

Rated 1 out of 5 stars

Ordered the 500 piece set and a green texas holdem mat. The chipset box was damaged and the two dealer buttons were not included. I've been following up continuously to hear whether the dealer button... See more

Company replied

Rated 5 out of 5 stars

I have the Casino Royale chipset and Champion folding table top. Both excellent products and really added to the ambience of my home poker night. Both items delivered quickly. Fantastic customer servi... See more

Rated 5 out of 5 stars

10/10 customer service, I can't thank Richard Enough! I ordered the wrong size / type of poker table top fro my fiance. I explained to Richard and was very understanding. I sent it back and I got refu... See more

Company details

  1. Hobby Store

Information provided by various external sources

Welcome to Riverboat Gaming! Since 2007 we have been specialist manufacturers and suppliers of poker tables, poker table tops and poker chips. Based in the South West of England we deliver our full range throughout the UK and Europe to retail and commercial customers including poker leagues and casinos. Our products have been upgraded over the years based on our own experience and the much appreciated feedback from our customers. They are designed specifically with the poker (or other card game!) player in mind and feature high quality materials whilst always keeping an eye on offering value for money. We greatly value customer feedback and want every customer to leave us happy so please do not hesitate to get in touch with us if there is anything at all that we can assist you with. Thanks!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

373 reviews

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4.4

All reviews

(373)

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Rated 5 out of 5 stars

Fantastic Casino Royale set & table top

Fantastic Casino Royale set, and poker table top. Buy with confidence, any issues (I had a few chips which had defects), just contact them, and they are quick to respond and work out adequate replacements immediately. 1st class products and customer service.

January 31, 2019
Unprompted review
Rated 5 out of 5 stars

poker table top

Great product just fits my table perfect .very well made.great service, easy ordering An came within couple days.highly delighted 👌

January 24, 2019
Unprompted review
Rated 5 out of 5 stars

Spot on.

Easy to purchase online, came as described, well packaged and when said. No complaints.

January 23, 2019
Unprompted review
Rated 2 out of 5 stars

Great company but the product broke

Great company but the product broke as the lock would not open for the poker set

January 21, 2019
Unprompted review
Riverboat Gaming Poker logo

Reply from Riverboat Gaming Poker

Hi Ben, sorry to hear that your case broke. We will gladly replace this for you! I have contacted you directly via email so that we can get this sorted for you. Kind regards, Riverboat Gaming.

Rated 5 out of 5 stars

Decent price, good quality and really good customer support

I bought a Casino Royale poker chipset and I'm giving a 3-star rating because out of the 175 green chips, almost 50 of them were discoloured and also some of the red ones were too. One of the red poker chips had the sticker falling out...

L.E: Later on, they contacted me and sent out replacements, I had 45 chips with problems and they sent out 150, kudos to them for great customer support and service.

January 16, 2019
Unprompted review
Riverboat Gaming Poker logo

Reply from Riverboat Gaming Poker

Hi Dragos, sorry to hear that some of the chips that you received had defects. We would love to replace this for you to make sure that you have a full set (and a few more to make up for the hassle)! Please check your email as I have sent you a message there to arrange this. Apologies for any inconvenience caused. Kind regards, Riverboat Gaming.

Rated 4 out of 5 stars

Poker table is absolutely great

Poker table is absolutely great, really well done . Cup depths for drinks is also really handy , if I had slight complaint would be one off legs had small chip out off it but not noticed when cracking table is on

January 14, 2019
Unprompted review
Rated 5 out of 5 stars

I can honestly say this is a great…

I can honestly say this is a great company to deal with. The items were dispatched and delivered within three working days. Richard is an absolute joy to communicate with as I had a slight issue. Not the company's fault I might add. The chipset I bought had odd dice, I contacted Richard by email and very next day a full set of new dice was delivered. Highly recommend this company. Will be shopping here again.

January 13, 2019
Unprompted review
Rated 5 out of 5 stars

Great service and quality products.

I purchased a folding poker table and 500 piece chip set which was delivered within a few days. Used them last night and was seriously impressed with the quality of both. I am a rookie poker player and felt I had spent more than I wanted to after the order but I am happy I did - both items will be used for a considerable amount of time in my opinion.

January 13, 2019
Unprompted review
Rated 4 out of 5 stars

Very good quality, but case was damaged

Very good quality poker chips, the case was very high standard also

The Set was delivered on time, but the case was a little damaged. One of the lock has become loose and sometimes doesn't close properly

January 10, 2019
Unprompted review
Riverboat Gaming Poker logo

Reply from Riverboat Gaming Poker

Hi Sam,

Sorry to hear this. Could you send some photos please? We will certainly get this sorted out for you. I've emailed you directly as well.

Kind regards

Riverboat Gaming

Rated 5 out of 5 stars

Riverboat gaming excellent, DPD poor

From first ordering, the information I received was excellent right through to receiving the product. I knew exactly where the process was and what to expect. Exceptionally easy and I would recommend to anyone, same with the quality of the product I received.
The only thing that let it down was nothing to do with riverboat gaming but the courier that 'Future' used......DPD. The first actual human interaction (the courier driver) was the weakest link and would not deliver to my front door, instead saying it was too heavy and left it by the garage. This is absolute rubbish, my 12 year old daughter can lift it, the driver was just in a rush and had no customer skills.

January 8, 2019
Unprompted review

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