I’ve found some really great quality items on BestSecret at very good prices, and the overall experience, from browsing to ordering to payment, has been smooth. I appreciate the range of brands a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Riverty is a gives a great service, the one downside is there is no QR code to pay the bill faster, apart from that great 👍
Company replied
I have called both Riverty company today and I will tell you, they are not really bad but I spoke with one guy called Maura. I Dont know if I got the spelling right. He's from Poland. This guy has a... See more
Company replied
⭐⭐⭐⭐⭐ 5-Star Review for Riverty Riverty is honestly one of the best companies I’ve ever used. They give you the freedom to buy the things you need — like clothes, accessories, or anything else... See more
Company replied
Company details
Written by the company
Riverty is a FinTech company that offers a new perspective on financial solutions. Financial needs, patterns and worries of consumers are our starting point for innovation. We combine technology, data, and process optimization to create the next generation of financial products driving sustainable business ahead. Offering payments, accounting and debt collection products, we support our customers along the full transactional cycle whilst keeping their consumers at the core every step of the way. We support individuals and societies to complete and repeat transactions that contribute to their growth: when shopping online, using mobility services or settling a bill in instalments. It is our goal to promote trade whilst actively including people in the economic cycle through financial technology for a new era of economic freedom.
Contact info
Germany
- riverty.com
4.4
Excellent
55K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
She Was friendly and she solve a…
She Was friendly and she solve a problem without give me stress
February 16, 2026
Reply from riverty.com
Hello,
thank you for your feedback.
We are delighted that you were satisfied with our service.
Best regards
Andrea - Riverty Community Team
Perfekte Servis
February 6, 2026
Reply from riverty.com
Hallo Maja,
vielen Dank, dass du dir die Zeit genommen hast, um uns zu bewerten.
Es freut uns sehr, dass du mit unserem Service zufrieden bist.
Liebe Grüße
Andrea - Riverty Community Team
I was late with an payment because i…
I was late with an payment because i didn't see the email but now with this app things are way better and more on time , and thanks for understanding. There is always place for better and you made it . Nice done Team Riverty
February 13, 2026
Reply from riverty.com
Hello Daniel,
thanks for your review.
We are delighted that you like our service. We hope you continue to enjoy shopping with us.
Best regards
Andrea - Riverty Community Team
Reply from riverty.com
Hello Albert,
thanks for your review.
We are delighted that you like our service. We hope you continue to enjoy shopping with us.
Best regards
Andrea - Riverty Community Team
Reply from riverty.com
Hello Lela,
it is very important to us that our consumers are satisfied with our service – we are delighted that we were able to win you over.
Best regards
Leonie – Riverty Community Team
Very good service very helpful!!!
February 11, 2026
Unprompted review
Got increase of 16 eur for 2 days…
Got increase of 16 eur for 2 days overdue and without reminder. Asked for help and it’s getting forever
February 5, 2026
Puppets and Muppets
I've had the displeasure of dealing with Riverty Netherlands in connection with Easypark NL.
Their customer service is all scripted and they unable to handle queries outside that. When you explain that they are work with incorrect information from their client (Easypark NL) they don't care and tell you to take that up with them. They only follow the allegedly money owed.
February 1, 2026
Unprompted review
I need QR code for payment it's more…
I need QR code for payment it's more easier. If can be developed in future.
January 26, 2026
Reply from riverty.com
Hello,
we are committed to providing our customers with the best service possible. It's great to know that you are satisfied.
Best regards
Leonie – Riverty Community Team
Riverty hasn't reminded to pay
Riverty hasn't reminded to pay, just added 2,4€, when the payment was already overdue.
January 31, 2026
Reply from riverty.com
Hello,
we are sorry if you have had a bad experience with our service.
It may be that our emails have ended up in your spam filter. Please check your spam folder to see if you can find any emails from us here.
You can view all orders, returns, invoices and payment information at a glance at any time in your MyRiverty account and pay with one click. All you need is the email address you used to place your orders with Riverty to log in to the Riverty web app. Open the Riverty app, enter your email address, and we'll send you a six-digit code. After entering it, you will be taken directly to our Riverty web app.
If there are any further uncertainties, please contact our customer service directly. You can reach them by phone during our service hours, as well as at any time by e-mail and via our online portal https://www.riverty.com/de/
Our colleagues will be happy to help.
Best regards
Emma– Riverty Community Team
Reply from riverty.com
Hello Cem,
it is very important to us that our consumers are satisfied with our service – we are delighted that we were able to win you over.
Kind regards
Leonie – Riverty Community Team
Best service in Denmark
Best service in Denmark! Best offers in Denmark! Really recommended and really 100% trust! 💯
January 30, 2026
Unprompted review
Riverty and Flex have wrong invoicing…
Riverty and Flex have wrong invoicing systems. These companies did not remove the returned products. The products are still in my payments list since November 2025. It looks like they do corruption.
January 21, 2026
Reply from riverty.com
Hello Esra,
we are sorry if you had a bad experience with our service.
Our constant goal is to ensure that interactions with our customers are based on professionalism and collaboration.
We would like to find out the circumstances of your situation.
You are therefore welcome to contact us via a detailed email at communityteam.de@riverty.com Please also provide your invoice or customer number.
Best regards
Emma - Riverty Community Team
Thieves and incompetent idiotes support…
Thieves and incompetent idiotes support department. I got a ticket with reminder fees but the funny part is that I haven’t received the ticket itself AND the reminders but they claim that they have sent all the reminders correctly. I am willing to pay for the parking ticket but the reminders I haven’t received. FYI the parking ticket was not on my windshield when I drove away from the parking place
January 30, 2026
Unprompted review
Reply from riverty.com
Hello,
we are sorry if you had a bad experience with our service.
Our constant goal is to ensure that interactions with our customers are based on professionalism and collaboration.
We would like to find out the circumstances of your situation.
You are therefore welcome to contact us via a detailed email at communityteam.de@riverty.com
Please also provide your invoice or customer number.
Best regards
Emma - Riverty Community Team
Reply from riverty.com
Hello Iuliana,
thanks for your review.
We are delighted that you like our service. We hope you continue to enjoy shopping with us.
Best regards
Andrea - Riverty Community Team
Fantastik experience for better…
Fantastik experience for better understanding with loan deals
January 30, 2026
Unprompted review
Reply from riverty.com
Hello Manoj,
thank you very much for your review. We are delighted that we were able to help you.
Best regards
Andrea - Riverty Community Team
Reply from riverty.com
Hello,
thank you very much for your 5-star rating. We were very pleased to receive it.
Best regards,
Lina – Riverty Community Team
Super.I recommend RIVERY
January 21, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.