This is my second time using Rivervale, and Jordan Nailard has been absolute class throughout. When a stock error meant the car I wanted was mistakenly sold by someone else, Jordan didn’t just ring... See more
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Review summary
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Everyone at Rivervale is always willing to help and offer any support and advice. They are proactive and left me feeling reassured and calm when handing back my original lease car that ended and repla... See more
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I've dealt with Rivervale twice now and the experience I have received as been first class. Any questions and Matt responds so quickly and always comes back with a positive answer they really do go t... See more
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Kyle was a pleasure to deal with, sourced the car we wanted and kept us fully informed from the start to us receiving the car. Even followed up to make sure everything was as it should be once the car... See more
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Company details
Written by the company
Rivervale is a trusted UK vehicle leasing specialist, helping personal and business customers find the right car or van lease with confidence. From brand-new cars and electric vehicles to vans, pickup trucks and commercial vehicles, we make leasing simple, transparent and straightforward. We are proud to be rated Excellent on Trustpilot, with thousands of customer reviews reflecting the service, support and care we aim to deliver every day. Whether you are leasing your first car, upgrading your company van, expanding a fleet or looking for a specialist minibus solution, our team is here to guide you through the process from enquiry to delivery. At Rivervale, we provide competitive car leasing and van leasing deals across a wide range of makes and models. Our leasing consultants take the time to understand what you need, whether that is a practical family SUV, a cost-effective electric car, a reliable business van, a premium company car or a commercial vehicle ready for work. We help explain contract lengths, annual mileage, initial rentals, maintenance options and delivery times in plain English, so you can make an informed decision without confusion or pressure. One of the things our customers value most is our honest and transparent approach. We believe leasing should feel clear from the start, which is why we focus on straightforward pricing, helpful advice and regular communication throughout the order process. Our aim is to make sure you understand exactly what you are choosing, what is included and what happens next. Rivervale offers nationwide delivery, making it easy for customers across the UK to lease a new car or van without needing to visit a showroom. Once your vehicle is ready, we help arrange delivery directly to your door, whether you are at home, at work or managing vehicles for a business. As well as personal and business car leasing, Rivervale has a strong focus on van leasing and light commercial vehicles. We support sole traders, small businesses and larger organisations with van lease deals that help keep them moving. From compact vans and crew vans to large panel vans and pickups, our team can help find a vehicle that suits your workload, budget and practical requirements. For businesses running multiple vehicles, Rivervale also provides fleet management solutions designed to reduce admin, improve control and support drivers. Our fleet services can help businesses manage vehicle supply, servicing, maintenance, driver support, compliance and day-to-day fleet operations. Rivervale is also a specialist in minibus leasing, minibus finance and minibus support services. We work with schools, charities, community groups, care providers and organisations across the UK, helping them find suitable minibus options alongside safety inspections, driver training and ongoing support. We are brokers, not lenders, which means we work with a panel of leasing companies, finance providers and manufacturer partners to help customers access suitable vehicle leasing options. Rivervale Cars Limited and Rivervale Minibus Limited are authorised and regulated by the Financial Conduct Authority for relevant consumer credit activities. Above all, Rivervale is built around service, trust and long-term relationships. Our customers choose us because we combine competitive leasing deals with real people, clear communication and support that continues beyond the initial enquiry. Whether you are looking for your next personal car lease, a business car lease, a van lease, fleet support or a minibus solution, Rivervale is here to help make motoring manageable.
Contact info
A1-A3 Evershed Way, BN43 6QB, Shoreham-by-Sea, United Kingdom
- 01273 433480
- rivervale.co.uk
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 48 hours
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Great service from start to finish and…
Great service from start to finish and best price I could find on the car I wanted - when you get great service at a great price it's perfect!
June 15, 2026
Reply from Rivervale
Thank you, Adrian. We are really pleased to hear this and hope you enjoy your new car!
Kyle was very helpful
Kyle was very helpful in finding us our new car because he was very responsive to any queries weather it was about the car or the contract conditions. We are very happy customers, Thankyou!
June 15, 2026
Reply from Rivervale
Thank you, Michael. We are really glad to hear you're happy with your experience at Rivervale and hope you love your new car!
Fantastic from start to finish can’t…
Fantastic from start to finish can’t fault any part of the service, highly recommend
June 11, 2026
Reply from Rivervale
Thank you so much for your recommendation, Craig. We really appreciate you taking the time to leave us such a nice review, we hope you enjoy your new wheels!
Really good service from Matt and the…
Really good service from Matt and the team, guiding us through the ordering and delivery process.
June 12, 2026
Reply from Rivervale
Thank you, Richard. We are pleased to hear this and hope you enjoy your new wheels!
Amazing service from start to finish.
Amazing service from start to finish.
Kyle was so helpful with the lease process and talked us through everything. Extremely knowledgeable and despite numerous questions he was always readily available and prompt to respond going above and beyond.
If we could give more than 5 stars we would.
Thank you very much
Diane & Jeff
June 2, 2026
Reply from Rivervale
Thank you so much for your kind words, Dee. We are thrilled to hear you'd give us more than 5 stars if you could, enjoy your new vehicle!
Very smooth process
Jim was very efficient in locating a vehicle to fit my needs, at a price and on terms that suited my business. The car arrived on time and in perfect condition, and the gentleman that delivered it was extremely helpful.
June 11, 2026
Reply from Rivervale
Thank you, David. We really appreciate you taking the time to leave us such nice review, we hope you enjoy your new car!
Easy leasing
Matt made the experience easy, which is the key. Nothing was too small a question, never failed to call back when needed and did not harass me at all when I was making the decision. This is the second vehicle I have leased through Rivervale, I have looked at other companies but none offered the service I recieve at Rivervale.
June 11, 2026
Reply from Rivervale
Thank you for leaving us such kind words, Graeme. We appreciate you taking yhr time to leave us cha. nice review and we are pleased to hear you are continuing to use Rivervale due to our service levels, we hope you enjoy your new wheels and we hope to see you again next time!
Jake was amazing
Jake was amazing, no question was ever to much, his patience was amazing and he was always willing to help find the best car, his support made sticking with rivervale and easy decision
June 11, 2026
Reply from Rivervale
Thank you, George. We appreciate your kind words and are glad Jake could help find you the best car. We are pleased to hear you felt supported and hope you enjoy your new car!
All good kind team great follow up and…
All good kind team great follow up and made the whole experience very smooth
June 2, 2026
Reply from Rivervale
Thank you so much, Ian. We are so pleased to hear this and hope you enjoy your new wheels!
Great service
Good communication from Jim, open and honest and delivered what he said he would, when he said he would.
Would recommend to a friend!
June 10, 2026
Reply from Rivervale
Thank you so much for your recommendation, Jack. We are glad to hear you had good communication, enjoy your new wheels!
Great service from Kyle
Kyle was really helpful from my initial enquiry through to vehicle delivery and follow up courtesy call. Kept me informed with progress on a regular basis and was a pleasure to deal with. Great service, thank you
June 10, 2026
Reply from Rivervale
We are glad to hear you had good service with Rivervale, Liam. Thank you for taking the time to leave us such a nice review. We hope you enjoy your new wheels!
Professional Service
I came across Rivervale when searching for a new lease deal as my current one was due to end in September. I found a good deal if I got the vehicle sooner so after getting an early termination figure from my current lease company I contacted Rivervale and others to secure a new vehicle. From start to finish Mark was helpful with the process. He (and other staff) kept me informed of any issues as they arose and the process was straightforward. The delivery of the vehicle was on time and I am delighted with my new Nissan. Thanks to Mark and the team for helping me negotiate this process and get what I believe was a good deal for my new lease. I would happily recommend them.
June 1, 2026
Reply from Rivervale
Thank you so much for your recommendation, Gwen. We really appreciate you taking the time to leave us such a nice review, we are glad to hear the process was straightforward. We hope you enjoy your new lease!
Company car to private lease
From speaking to Matt initially and his assistance in placing my order for my Lexus LBX, through to the help given by Teresa in sales support to ensure my car was available for collection in the short timescale I had, all went seamlessly!
I can’t thank both enough to helping me make the transition from 8 years in a company car into a private lease car as simple and stress free as they did.
I’d highly recommend them
June 8, 2026
Reply from Rivervale
Thank you so much for your recommendation, Simon. We are pleased to hear your experience was simple and stress free. Enjoy your new car!
Rivervale Quality Service
Jack at Rivervale supported me through my previous three year car hire and up to the present one.
Always polite and never pressured me even when we were looking at other cars through different companies, great service and will be looking to go through Rivervale again at the end of this lease, customer service second to none.
June 5, 2026
Reply from Rivervale
Thank you, Paul. We appreciate you taking the time to leave us such a nice review, and such spite feedback for Jack. We hope you enjoy your new car and we can't wait to hear from you again!
Very clear about price and advice given…
Very clear about price and advice given
Initial deposit was the most competitive too Would recommend
June 5, 2026
Reply from Rivervale
Thank you so much for your recommendation, Wayne. We appreciate you taking the time to leave us a review and we are glad to hear our competitive pricing was what sold you. Enjoy your new wheels!
Very good company to deal with from…
Very good company to deal with from start to finish everything explained from filling in forms to arrival of car ( on time)
Special thanks to Kyle
June 5, 2026
Reply from Rivervale
Thank you, Paul. We appreciate your kind words and are pleased to hear everything was explained. We hope you enjoy your new wheels!
Timely, helpful, efficient
Rivervale came up via a car leasing website, along with others.
They had a good deal on a car I liked but so did others.
After reaching out to a few firms, Rivervale (Jake) is the only one who consistently returned my calls and genuinely seemed interested in helping.
Once I had made a decision, Jake helped me through the process.
The only hiccup was at delivery, which was down to the delivery company and even then Rivervale liaised with them and helped to resolve the issues.
So in summary, timely, helpful, efficient - happy to recommend.
May 22, 2026
Reply from Rivervale
Thank you so much for your recommendation, Simon. We are pleased to hear that you got a good deal, and the slight hiccup was resolved. We appreciate you choosing Rivervale and hope you enjoy your new car!
Simple and easy communications with Jim…
Simple and easy communications with Jim to order my new lease car. Queries answered quickly. From original enquiry to delivery of the vehicle was 3 weeks, including the 2 week cooling off period. It couldn’t have gone any smoother. Will definitely be a returning customer at the end of this lease.
Delivery of the vehicle by Nick from Listers was superb, a lovely guy who explained the car controls and set up the car app.
June 2, 2026
Reply from Rivervale
Thank you for your kind words, Adrian. We really appreciate you taking the time to leave us such nice review, we are thrilled to hear that your leasing experience was smooth and helpful. Thank you for choosing Rivervale, we hope to see you again. Enjoy your new car!
Excellent service
Excellent service. Competitive price, good communication. Highly recommend.
May 22, 2026
Reply from Rivervale
Thank you so much for your recommendation, Gillian. We are thrilled to hear this and hope you enjoy your new vehicle!
A PLEASURE TO DEAL WITH!!
Always very easy to deal with and if i had any questions they were normally answered that day.
May 27, 2026
Reply from Rivervale
Thank you, Robert. We appreciate you leaving us such a nice review, we hope you enjoy your new wheels!
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