Took a week away using the cooling-off button because a run of evenings had gone longer than I wanted. It locked the account properly, stopped every email including the promo ones, and let me back i... See more
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Support chat is where you get responses. The email message queue is slower, mine came back the next afternoon, and the first reply asked for something I had already sent. Second one had the actual rep... See more
Asked over email why the bonus funds and the cash funds sit in two separate lines, and got a reply that actually addressed the question, with my own cashier page marked up to show it. Made sense strai... See more
From my experience, the detail I judge a platform on is how long it makes me wait. Deposit is two taps, the reels start straight off, and the last three withdrawals were approved inside a day.
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100% fino a 1.000 € + 200 giri gratis
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Switched phone to laptop mid-evening
support explained the missing document…
support explained the missing document without any jargon
read the limit page
read the limit page, set a cap, then deposited and played half an hour before cashing out. the cap did not budge ONCE. correct.
Asked over email why the bonus funds…
Asked over email why the bonus funds and the cash funds sit in two separate lines, and got a reply that actually addressed the question, with my own cashier page marked up to show it. Made sense straight away.
Swapped my old cat off kibble and her…
Swapped my old cat off kibble and her digestion settled.
in-app chat fixed my deposit
Verification took until by the…
Verification took until by the following morning, but the status screen gave me something to watch. It moved from review to approved without another upload Reviewed it after lunch without opening support chat.
Small deposit
Small deposit. match taken. an hour of Starburst at the lowest stake. turnover done. requested what was left and it arrived the next day.
Canceled one withdrawal after choosing…
Canceled one withdrawal after choosing card by mistake. The 19 EUR to my balance fast, with a clear canceled line in account history.
First thought was nah
First thought was nah, then I checked the same casino payout too many times, but the status line stayed put Might update after the next cashout
the dog wanted out
the dog wanted out. the payout button asked for one extra confirmation, which I did not mind Not perfect, usable though.
Switching phone to laptop kept recently…
Switching phone to laptop kept recently played and account history in place.
Razor Shark stayed stable on the hotel…
Razor Shark stayed stable on the hotel wifi on 4G.
free spins showed up on their own after…
free spins showed up on their own after the deposit
Not a big review
Not a big review, Tuesday 4:59 p.m.: rules loaded before claim; tiny text was readable
I had one failed card deposit
I had one failed card deposit, then tried PayPal. The failed one did not hit my balance, and the successful payment appeared with the right timestamp.
I declined that bonus following reading…
I declined that bonus following reading that short expiry 5:54pm
the round resumed corectly after my…
the round resumed corectly after my browser lost connection
from my work laptop at Friday 10:41…
from my work laptop at Friday 10:41 p.m.: verification email matched profile status; boring but nice.
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