I am delighted with the service I have received from Sasha at Rivr. She was great to deal with during the quotation for house insurance process and really understood our needs. Sadly we had a big bu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My experience could not have been better. Shopping around for a good price but sufficient cover for our house and content insurance was proving difficult. Many places dont insure our house or I was... See more
I found Rivr via search engine so wanted to get an alternative home and contents quote. My current provider hiked up the renewal quote by 50% with no explanation or reason. Rivr came in with a competi... See more
I first spoke with Will in 2024, and was impressed by his vision. 12 months later we moved to Rivr and have been impressed by the level of personal service and competitive pricing offered. I was a... See more
Company details
Written by the company
Rivr offers fully digital, high-value home and contents insurance designed to help give you peace of mind.
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- hello@rivrcover.com
- rivrcover.com
Straightforward, good value cover for higher values
Very pleased with the design of Rivr's policy - well explained on their website with fewer complications and multiple restrictive limits than other insurers for a reasonable price. Being able to speak or email with Will to resolve queries before buying was excellent.
March 10, 2025
Unprompted review
Great personal service from Will
Great personal service from Will. No nonsense simple process. Would recommend
January 22, 2025
Unprompted review
I found Rivr via search engine so…
I found Rivr via search engine so wanted to get an alternative home and contents quote. My current provider hiked up the renewal quote by 50% with no explanation or reason. Rivr came in with a competitive quote but more than that the whole experience with Rivr was easy and very transparent. Its Founder Will Clarkson Webb done everything possible to match my needs and demonstrated his extensive knowledge and ease of working with. Needless to say that I’m very happy to move by business to Rivr and highly recommend them.
November 19, 2024
Unprompted review
With home insurance premiums climbing…
With home insurance premiums climbing year after year, I knew it was time to explore other options. That’s when I discovered Rivr and connected with its founder and CEO, Will Clarkson Webb. Will is not only confident and knowledgeable but also possesses exceptional customer relationship skills that make the entire process seamless. Specialising in high-value insurance, he was able to address all my questions, guiding me through the complex insurance terminology to provide a bespoke solution that perfectly met my needs. Best of all, the premium he offered was significantly lower than my previous one, resulting in substantial savings. I highly recommend Rivr - speak to Will; you won’t be disappointed!
November 12, 2024
Unprompted review
Transparent
Transparent, easy to use and good customer communication led to a very competitive quote.
October 30, 2024
Unprompted review
Easy, more tailored to my needs and very simple
Needed a more bespoke cover package than other insurers seemed able to provide - and Rivr managed to do it with ease. Peace of mind that valuables are well covered (without having to go through the tedious process of listing them all). Very simple website questionnaire which can be completed much quicker than others' sites. No need for phone calls with underwriters (although Rivr did helpfully call me to discuss - which was incredibly useful and actually resulted in a reduction on my final premium quote.
Would definitely recommend.
August 29, 2024
Unprompted review
Great value contents insurance!
Competitive contents premium and super simple process buying cover through the website. Comprehensive cover of jewellery was a nice surprise too. Really easy to contact Rivr.
May 18, 2024
Unprompted review
Super easy and fast
Super easy and fast. Filled in my details on the website and got a quote back straight away. No need for a lengthy phone call or documents to be emailed back and forth. Best part of all - they were the cheapest with still great cover, and payment was simply via a link and Apple pay.
May 21, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.