I enquired about their b2b portals. And the executive called me. I asked a simple question to him about airlines date and fare and in reply he said take portal and see yourself or check the Google for... See more
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Really really worst customer service experience grom Riya, my canada visa got rejected because of their ignorance. Students who are applying for canada, germany, uk , aus please dont choose riya as ma... See more
Recently I had booked return tickets for Mumbai for myself and my elderly mother through Aaina Chawan at Winning office. She provided excellent service and made sure that wheelchair is provided at al... See more
Recently I had to make an emergency booking so instead going through websites, reached Riya Travels. Honestly, their service was awesome which made me to take some time to share the experience.... See more
Company details
About Riyatravels.com
Information provided by various external sources
Over five million people served by the experts at Riya every year. “We understand travel” Our goal and purpose is to understand the wants of the global traveler and our experts help define their needs. Riya, is placed among multibillion dollar organizations in the world, and is one of the largest air travel consolidators globally with approximately 20% to 25% of market share in some countries that we are present. Our experts are available 24/7 to help you save big, by finding you the cheapest vacation or cruise package to a dream destination or the best deal on your flight booking. Since 1980 Riya Travels began its journey in 1980 and has a growing global presence with more than 2000+ professional experts serving in over sixty locations across USA, Canada, Middle-East and India. Recognition Riya is a big Texan entity and rated A+ by BBB, Accredited by some of the top industry professional entities such as; IATA, ARC, ASTA and other professional industry accreditation. Our Passion We love what we do and challenge ourselves every day, constantly sourcing the best deal; to bring the best travel value for you and your family. About Riya As a leader in the global travel industry, we employ over 2500 professional experts, in over sixty locations, across the; USA, Canada, Middle-East and India, with over 100 years of combined experience in providing expert travel services. We are proud of the fact that, we are committed to operating our business in a professional and responsible manner. Our global presence is dominant across all nations that we are represented in, serving communities and organizations, of a multi ethnic and culturally diverse society. Since the inception our business module has evolved over the decades to include; Air Consolidation, Corporate Travel Management, Retail Travel Services, Packaged Holidays, Religious Tours, Cruises and Cruise Tours, Special Interest Groups, Training in Travel & Tourism, Student Travel, Travel Technology etc. We are an organization built on sound financial ground, great credibility and international reputation. We understand the wants’ and needs of our valued travelers better than any other organization. Our goal is to pursue innovation while adapting to changes through constant improvement of our services, based on a proactive approach to meet the requirements of our valued customers. At Riya, we are inspired and guided by our core principles and those of our employees. Contributing to our communities, serving our clients, constantly working to improve our service delivery and empowering our employees to live and work responsibly is at the core of our business actions. We pledge to make continued progress in support of these principles as we look ahead to the future, conducting our business maintaining the highest level of ethics. We value our human resource the most and with a quest to always satisfy our customer beyond expectations. We keep continuously updating and training in enhancing their knowledge and talents to achieve service excellence. Our staff, rated as some of the best in the industry, collectively counts several decades of experience in the Travel Trade and Airlines Industry globally.
Contact info
1503 W Airport Fwy, Irving, 75062, Dallas
- 1-972-528-4087
- info@riyatravels.com
- riyatravels.com
2.5
Poor
207 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Excellent Service Provided by Miss Labony
I am very happy with their service , they have knowledgeable staff working there to help your travel needs, I would say it's one stop shop for your travel needs, all you have to do is pick up the phone and call Miss Labony. She is very helpful ,knowledgeable, help you to find you better price, not only that if you find cheaper price anywhere else they will match that price. I will definitely recommend others to shop with Riya Travels.
June 24, 2016
Unprompted review
excellent service
I am very happy with the service, was on time and very knowledgable staff (Mesel).
thank you so much for making one of my dream vacations
June 22, 2016
Unprompted review
Great company to do business with!
I needed to book tickets for my elderly parents (in-laws) and we were quite late in doing so as the trip was planned without much prior planning. Syed A Vathuth from Riya Travels did a good job. He was very courteous and helpful. He left no stone unturned and looped back to make sure I was completely satisfied. We also got a fair price for the ticket. He followed up once the ticket was booked with the confirmation email and checked again to determine whether our parents had any special needs (which is when I requested for wheel-chair assistance and he was kind enough to add that to the order as well). Thank God for sending Syed to take care of this for us.
June 22, 2016
Unprompted review
It's the worst travel agency ever, I got ripped off and the person that sold me the ticket lied about the whole ticket I will never and I repeat never ever buy a ticket with this travel agency again.
This is the worst agency ever I will never ever and ever and I repeat ever buy a ticket from them again, they ripped me off and I'm very disappointed at the result, the person that booked the ticket for me lied about the whole ticket I literally had to pay for food in the air plane, who does that I'll make sure that all my friends know that this company is a lie, like literally it took me 22 hours to go from Dallas to Switzerland he lied to me he didn't tell me I had to stop two different airports to get there and I had to pay for my food in the air plane which is the Canadian I'm very diassapointed at them, and I still leave on July 1 to Jordan and I found out I have to stop in Dubai for a day, and on top of that I'm a diabetic and my blood sugars dropped and almost went threw a coma because they didn't give me food I'm very very very disappointed, I just want everyone to know that I almost went threw a lot from my diabetes because of this travel agancy that lied to me. My name is Uday Rashad and my American number is 469-422-1958 and I wish there was someone I can actually talk to and complain but no one even cares about anything, all they did was take my money and didn't care about anything, then when I wanted to call them to help me to fix my ticket they asked me to pay another 300 dollars and to pay for a first class difference ticket what a rip off.
June 21, 2016
Unprompted review
Anabel
Anabel was nice and polite the entire time, despite some frictions.
June 21, 2016
Unprompted review
excellent
I went to Kochin,India with my son&fly(7) people;also visited Delhi,Agra&Jaipur. tikets ,hotel accomodatin all arranged by Riya Travels. IN July I am going to Kochi; I got the Best Deal.Thank you Riya
June 21, 2016
Unprompted review
Very good service
Reps to see promptly and found a trip that met my needs. Patient and polite., Stepped thru the process in a easy to understand manner.
June 19, 2016
Unprompted review
Excellent service from Ms Laboni Momin
I had a very pleasant experience in my family's ticket purchase from Riya Travels. The travel agent Ms Laboni Momin who assisted me was very courteous and responsive. The entire process was handled very smoothly.
June 16, 2016
Unprompted review
Very good service with immediate response .
Everything done quickly in a timely manner.
June 15, 2016
Unprompted review
Excellent price and top class service!
Jino James was very prompt in his replies and the experience was very professional and good. Will definitely book with Riya travels again
June 15, 2016
Unprompted review
Fast service
Customer service was excellent .
All bookings were confirmed and I will
do my future flight bookings with Riya travels. Thanks to Sunil and ram.
June 14, 2016
Unprompted review
Helpful and knowledgeable
Shobana has been my travel agent for many years and she is excellent. Always finds the best fares and is very knowledgeable about the routes and fares.
June 14, 2016
Unprompted review
Good service
June 14, 2016
Unprompted review
It was a breeze
Jasmine was very helpful. She was able to find the best deal for our family with the specific requirements that we had. I will use them again in the future.
June 14, 2016
Unprompted review
Thanks for good customer service
My one stop and only stop to purchase international travel tickets
June 14, 2016
Unprompted review
Good service
I booked air ticket through Riya travels.
The agents are customer friendly. When they made a mistake immediately rectified it
June 14, 2016
Unprompted review
Good service.
The service received from Riya travels was very professional, courteous and timely. They did their due diligence well to suggest alternatives for both price and schedules. I had a complex schedule and multiple passengers to book for and also multiple destinations. They worked with me to book the tickets very patiently. Would recommend them wholeheartedly.
June 14, 2016
Unprompted review
Great service, computable price
Taking time to need of customer requirement and explaining to get cheaper price and other services
June 14, 2016
Unprompted review
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