What an absolutely pile of crap of a company absolutely disgusted pay good money then after 2 weeks decide to cancel then have wait 2 weeks for money back biggest load of crap ever used biggest load o... See more
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These crooks are now trading as "Furniture Network" based in Birmingham. Sold us a sofa that less than 6 months in is absolutely falling apart. The frame has cracked,Buttons have fallen... See more
My new bishop u shaped sofa arrived yesterday and im in love with it! Everything was brilliant from choosing it in store , ordering and the delivery. The delivery men ivan and amir were great they cal... See more
Company replied
Shocking company. My daughter had a settee from them and not fit for purpose, when you see how these are made under the material it will shock you. Also do the research on this company via companies h... See more
Company details
Written by the company
We're a Furniture Store based in Birmingham, UK. We sell high quality furniture to match all styles and price points. Choose From a Great Range of Corner sofas, 3+2 Sofa Sets, 3 Seaters, 2 Seaters, Sofa beds, Leather and Fabric Sofas, Chesterfield Sofas, U Shape Sofas, Ottoman and Divan Beds, Mattresses, Coffee tables, Wardrobes, Rugs, and More Living, Dining and Bedroom Furniture! We offer multiple finance options so you can pay weekly or monthly on your favourite furniture!
Contact info
648 Bristol Road, B29 6BJ, Birmingham, United Kingdom
- 01214140058
- sales@rjffurnishings.co.uk
- rjffurnishings.co.uk
2.0
Poor
30 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I'm very happy with my sofa purchase
I'm very happy with my sofa purchase. Delivery guys were also very helpful. I will definitely use their services in the future.
April 14, 2022
Unprompted review
Well where do I start
Well where do I start. I would avoid at all costs. I originally received my Verona corner sofa the end of march last year after going through snap finance. received the delivery(single woman), they rushed to get the sofa in place leaving all the rubbish on my patio and asked me to sit on it to make sure it was comfy which I felt inclined as the delivery men were loitering over me and shoved the paperwork at me telling me to leave a good comment about them. I stupidly did. After they had left i noticed all the 3 sections didn't match up and then a week later one of the end seat cushions sank. I emailed them within 30 days but was only given the option of a home serve repairs visit which i accepted as i did not know i could of had a refund. I never got the phone call only an email which i tried to ring them to book an appointment but couldn't get through. I refuse to pay anymore towards the finance and am going to trading standards as they now refuse to deal with my complaint telling me to get home serve repairs to do an inspection which will cost me £150. I've paid enough for a corner sofa that i can only sit on in the middle now. Even though this comes under the sale of goods legislation - Satisfactory quality, as described, fit for purpose and last a reasonable length of time.
Not once did Home serve repairs send me a letter out and i had 1 phone call then they closed my account as even though i had sent photos of the seats they said i must of been satisfied with the product.
April 13, 2022
Unprompted review
Reply from RJF Furnishings
Hi Emma, thank you for your feedback. Homeserve is a third party company which specialises in furniture repairs. Any decision they provide will be considered valid legally, hence reason we use them for any disputes like yours. Their feedback is backed up by evidence and they have provided all the call logs to us which prove they have attempted contact on several occasions.
We are sorry to hear you feel this way and we hope that the information we provided has been helpful in clearing up any misinformation.
Cracking service
Great team. Delivered promptly and when promised. Will definitely use again
March 24, 2022
Unprompted review
Reply from RJF Furnishings
Hi Kam,
We can’t thank you enough for the kind words about our delivery team. Your review means a lot to us and lets us know we’re on the right track!
Thanks again for the review and for being such a great customer.
Customer Support
Love my new Bentley sofa
Love my new Bentley sofa!
The ordering process has been easy and the sale advisor helped me choose a perfect sofa for my family.
Delivery was quick and they also assembled it for me which has made it so easy for me.
A variety of products available in their showroom in Selly Oak, Birmingham.
I recommend RJF as they are very professional.
March 24, 2022
Unprompted review
Reply from RJF Furnishings
Hi Madalina,
We can’t thank you enough for the kind words about our Bentley Sofa. Your review means a lot to us and lets us know we’re on the right track!
Thanks again for the review and for being such a great customer.
Customer Support.
Bishop Ushaped Sofa
My new bishop u shaped sofa arrived yesterday and im in love with it! Everything was brilliant from choosing it in store , ordering and the delivery. The delivery men ivan and amir were great they called before delivery and they set it all up , i have no complaints what so ever. Highly recommend RJF furnishings and will definately be using them again. Very happy customer 😁
March 24, 2022
Unprompted review
Reply from RJF Furnishings
Hi April,
Thanks so much for your feedback! We’re really glad you are enjoying our Bishop U-Shape Sofa, we’ve found it’s a definite customer favourite!
Thanks again for the review and for being such a great customer.
Customer Support.
Very Rude Service
Very Rude Service, 2 emails with 2 lines and disconnected the first Meeting, Not useful at all.
February 8, 2022
Unprompted review
Reply from RJF Furnishings
Hello Mayank Patel,
Thank you for your review. I am sorry to hear this!
So I am able to look into this further for you, please email your order details to us at: support@rjffurnishings.co.uk.
Many thanks,
Customer Support.
I am very disappointed with the…
I am very disappointed with the service. Very low level
July 10, 2021
Unprompted review
Reply from RJF Furnishings
Hello Furniture P,
Thank you for your review. I am sorry to hear this!
So I am able to look into this further for you, please email your order details to us at: support@rjffurnishings.co.uk.
Many thanks,
Customer Support.
AVOID AVOID AVOID AVOID AVOID Disgusting customer service and faulty…
Disgusting customer service and faulty goods missold items abohhrent scum
Block you on everything if you make a complaint 3 separate couches and not one was the correct one ....ordered a corner sofa got three different three piece suites with free chair .....yay........took three weeks to finally get them to remove their crap from my home......AVOID LIKE THE PLAGUE SHODDY WORKMANSHIP AND SEVERE LACK OF CUSTOMER SERVICE
April 23, 2021
Unprompted review
Reply from RJF Furnishings
Hello Anthony,
Thank you for your review. I am sorry to hear this!
So I am able to look into this further for you, please email your order details to us at: support@rjffurnishings.co.uk.
Many thanks,
Customer Support.
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