RK ROYAL KLUDGE Reviews 

1,008
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the mechanical keyboards feel premium, offering a wonderful typing experience along with beautiful lighting and solid build quality. Consumers are also very pleased with the staff members, who provide attentive assistance and promptly arrange product replacements when minor issues arise. Some reviewers were not happy with response times, noting that getting in touch with the support team or receiving updates can sometimes take a bit longer. A few people also mentioned encountering frustrating obstacles when attempting to process item returns or dealing with slower shipping logistics.

What people talk about most

Product

Clients share profound satisfaction with the product, frequently highlighting the solid build quality,... See more

Customer service

Customers consistently note positive experiences with customer service, frequently highlighting prompt... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the solid build,... See more

Staff

Consumers find staff to be exceptionally helpful, praising their deep product knowledge and polite demeanor.... See more

Delivery service

Reviewers highlight great satisfaction regarding the delivery service, frequently praising exceptionally fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an issue with my Royal Kludge RK84 keyboard. After contacting support, they sent me a brand new replacement without even asking for a return. I didn’t expect such fast and hassle-free service. T... See more

Rated 5 out of 5 stars

first i was a little bit insecure, because of the price compared to what the keybaord offers. But its a insane great looking and functional keyboard, its totally fine for casual gaming and workin... See more

Rated 5 out of 5 stars

You know when you've got a good product when you enjoy that creamy, clicky sound you get when typing on the RK F99 AI keyboard. I also purchased the RK MG5 mouse which is a great companion for the key... See more

Rated 5 out of 5 stars

I have never really left a review regarding products that I have bought although this must be commended. After around 8 months of having my L75 keyboard, a couple of LEDs began to have a yellow ting... See more


Company details

  1. Computer Accessories Store

Written by the company

RK owns a complete set of automated production lines independently researched and developed, focusing on the R & D and production of game equipment peripherals. It is equipped with a domestic senior electronic R & D team and carefully designed for many years. After years of meticulous research and development of professional mechanical keyboard, gaming mouse and headset, and other product lines.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,008)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

RK saved the day when my parcel was lost.

I ordered the RK F99 with silent switches. The postage company lost the parcel but RK were really helpful and sent a replacement promptly. The keyboard is great quality- better than anticipated. The switches are smooth and the keyboard is easy to set up and personalise without any need for additional software. I would shop with RK again and would definitely recommend to others!

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful customer service.

Wonderful customer service.
Great product couples with wonderful customer service is a good recipe of success.
Great job & keep it up.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great keyboards with A* support

Bought my first Royal Kludge keyboard some months ago and loved it. Bought a second, and loved it too, but when I had a hardware issue (when replacing a switch) Royal Kludge support could not have been more helpful, providing instructions and ultimately a replacement part.

Highly recommended both for the lovely keyboards but the rock solid support if anything does go wrong during customisation.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Thank you, great delivery, deals and product! I love my new RK L75 keyboard. Thocky, great build quality, nice LEDs, QMK support and connectivity.

September 19, 2025
Rated 4 out of 5 stars

Faulty RK N80 keyboard knob and bad customer support (resolved)

Updated review:
I initially had a faulty RK N80 keyboard knob and trouble getting a response from support. However, the company later contacted me, replaced the faulty keyboard, and provided good follow-up service. While the start was rocky, I’m satisfied with how they eventually handled it and appreciate their effort to make things right.

Original review:
I recently ordered the RK N80 keyboard and it arrived with a TFT screen knob issue. I can only use the click function but I cannot scroll by rotating the knob in either direction. I tried all the recommended fixes like resetting the keyboard using fn + space bar and updating to the latest firmware (which the keyboard already had on arrival), trying on different computers but nothing worked. I was advised by one of their team members on Reddit after I posted about the issue on r/RKRoyalKludge that it is a firmware issue and I should get in contact with customer support. I sent an email to support and did not get a response on the issue. I contacted the support on their website as I purchased the keyboard on their website and I haven’t gotten a response. This issue is so frustrating as I literally haven’t even gotten to use the keyboard and I am having issues with the feature that got me to purchase this keyboard. I’d stay away from this brand for your peace of mind.

October 20, 2025
Unprompted review
RK ROYAL KLUDGE logo

Reply from RK ROYAL KLUDGE

Hi there,

Thanks for your purchase of the RK keyboard. During our working time, we usually reply to the customer within 24 business hours. We confirmed to receive your emails, and the team member has already replied to offer you further assistance. We will help you address it until everything is fine.

Regards
rkgamingstore

Rated 5 out of 5 stars

Great quality

Great alternative for the more expansive rapid trigger keyboards. Great quality keyboards (i have bought multiple from this website)

September 20, 2025
Rated 5 out of 5 stars

So far so good

So far, so good — the product works, looks, and feels exactly as described. Although the package looked a bit rough after transport, the product itself arrived without any damage. I got mine at a discount, but even at full price, it offers great value for the money.

The software could use a bit more customization options to compete with modern programs from brands like Razer and Logitech. That said, I have to point out that the web version is amazing — I really appreciate not having to download any additional software for customization.

September 26, 2025
Rated 5 out of 5 stars

This company is very responsive when…

This company is very responsive when asked a question about their product. They were able to support me by sending a firmware update, and kept checking in with me throughout the process. Thank you for being so attentive!

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Completely satisfied!

I’m happy with the purchase !

I can absolutely recommend the Keyboard and the Shop.
In my opinion it’s a very good workmanship, at a fair price.
Also had fast delivery in Germany with professional and caring packaging.

I’m glad I bought it!

September 22, 2025
Rated 5 out of 5 stars

Amazing price

I got a 75% and it was great. Feels amazing and sounds creamy. Pleasantly surprised for the cost!

September 19, 2025
Rated 5 out of 5 stars

RK keyboards are by far my favourite…

RK keyboards are by far my favourite after trying a fair number, I did recently have an issue with one delivery where a few of the switches were dodgy, however the customer service team were great and helped my sort a replacement with no fuss. Thanks Lia :)

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

first i was a little bit insecure

first i was a little bit insecure, because of the price compared to what the keybaord offers.

But its a insane great looking and functional keyboard, its totally fine for casual gaming and working, for about 100€ without coupon code.
i wouldnt mind some more colours for der QWERTY-Keyboard but iam still in love with mine!

September 22, 2025
Rated 5 out of 5 stars

Clear, helpful and go the extra mile

The Lia on support was very clear and helpful. She worked through the the issues I had and made sure everything was resolved in the end. I felt they went the extra mile to make sure not only that I had a fully functioning keyboard at the end, but also that I got it in a timely fashion.

September 19, 2025

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