RMS Debt Solutions  Reviews 115

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Michael, the owner an sole operator of the business is quite rude, tries to intimidate you in to making payments by threatening you with default listing's. He does not abide by the credit and collecti... See more

Rated 5 out of 5 stars

Made the process so easy and was able to explain step by step what to expect and go through the process fully with me. Put my mind at ease. Junaid- Senior Finance Manager helped fill out the details a... See more

Rated 5 out of 5 stars

I've spent years worrying about my debt, sleepless nights and literally making myself ill over how I was going to deal with it, while all the time leaving letters unopened and things slowly getting... See more

Rated 5 out of 5 stars

What a fabulous revelation this guys have been. Many thanks to Junaid, Senior Finance Manager. His understanding, patience and knowledge came in so handy. Exactly what me and family have been lookin... See more

Company details

  1. Debt Relief Service

Written by the company

Free debt advice service


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

115 reviews

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No history of asking for reviews

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Rated 4 out of 5 stars

I recently used RMS Debt Solutions and…

I recently used RMS Debt Solutions and found their service to be quite good overall. The process was straightforward, with Junaid, the Senior Finance Manager, providing clear explanations and being patient and understanding as we discussed the details of my finances. It really helped ease my concerns about my debt situation. While I initially faced some issues with another advisor, Ash, who became quite insistent after I had second thoughts about an IVA, the company remained professional throughout. If you're sure about your decision, RMS Debt Solutions can be a helpful service. Overall, I'd rate my experience 4 stars.

October 27, 2024
Unprompted review
Rated 1 out of 5 stars

RMS Collections in Australia is a one…

RMS Collections in Australia is a one man band run by Michael John Stanyer. He lives in Essendon. His main number is 0418 555686. He will try to bluff, harass, intimidate and bully you into paying.
To join a class action or report him or to simply to ascertain information email us on
report michael stanyer @gmail.com

Note: I don`t think the business RMS Debt solutions where these reviews are now listed has anything to do with RMS collections in Melbourne, Australia. Apologies for leaving this here but need to let others know who are leaving reviews intended for RMS Collections in Australia.

Vic Consumer affairs charged him with over a dozen offences of harassment. He plead guilty, maybe couldn`t afford a solicitor, gets sentenced tomorrow the 8th May. Google Michael Stanyer debt collector charged have a read all about it. If you`ve had dealing with this bloke you know exactly what we are talking about.

July 7, 2023
Unprompted review
Rated 1 out of 5 stars

Abusive and Aggressive

My daughter has a debt and he was absolutely disgusting he was threatening and aggressive and was not interested in the situation or trying to find a solution.... the man should be ashamed of himself.... I totally get that he hears all sorts of excuses but he would not even listen to her speak ... just an absolute pig

March 17, 2024
Unprompted review
Rated 1 out of 5 stars

Micro Michael

Michael, the owner an sole operator of the business is quite rude, tries to intimidate you in to making payments by threatening you with default listing's. He does not abide by the credit and collection guidelines. He is using scare tactics to try and get people to pay. Try not to deal with this man if possible and go straight to the ACCC or Consumer Affairs to complain. Do not be scared of him he is a sheep in wolf's clothing.

February 20, 2024
Unprompted review
Rated 2 out of 5 stars

They did help overall, but very persistent and in a hurry to finalise the plan, which

They did help overall. However..
I had Junaid as an advisor, he seemed to really be in a rush to get it all processed and set up. I guess that can be helpful if youre ready and just want it done. But i was so busy moving and working, i didnt always have the headspace to face my debts, i explained how busy i was and he pressed on, at times trying to get my to agree and go along with things when i explained i couldnt check what he was saying at that time.

He then made up my outgoings initially and booked an interview for an IVA... I wasnt going to lie about my finances, so had to correct his complete guesses during the main appointment, which was queried as to where the figures came from.
He persistently messaged and called me and seemed to get quite annoyed and take it personally if i didnt answer immediately-even though i explained im a single parent, work 12 hour night shifts and was moving home without support.
He asked why i didnt just agree to everything in the appointment and i explained the numbers he had passed over were made up not at all accurate and asked if he was asking me to lie... Of course he denied this and changed his tone.. but he was clearly initially very annoyed it had been passed back to him.

In the end he called all times of day and pressured me so much i went along with rushing it through, even though i wasnt sure... now two of my debts never got added, although i did declare them from the beginning.
So due to rushing it through without giving me the time to check everything properly, I will still have to deal with those debts myself, outside of the arrangement. So rushing has cost me alot of money!

Id be careful you dont get pressured or coerced into going along with their wishes, as i am sure they must get commission or bonus for being quick.
Dont allow them to push you, pressure you or rush you. Its your arrangement. Its your money at the end of the day.

July 22, 2023
Unprompted review
Rated 5 out of 5 stars

What a fabulous revelation this guys…

What a fabulous revelation this guys have been.
Many thanks to Junaid, Senior Finance Manager. His understanding, patience and knowledge came in so handy. Exactly what me and family have been looking for. I will recommend RMS Debt Solutions to anyone struggling with debts.
Thanks guys

May 11, 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience

I highly recommend Daniel from RMS for anyone struggling with debt, He provided me with expert guidance and support, and helped me develop a customised debt management plan that has made a significant difference in my financial situation.
Thanks to their expertise, I am on track to becoming debt-free.

April 26, 2023
Unprompted review
Rated 5 out of 5 stars

can’t thank Adam enough

Like I said In my title of this review, I can’t thank Adam enough, he has helped me through everything from start to finish, what an asset he is to the company, absolutely 5 stars, thank you for help and time, can’t recommended you enough!

April 25, 2023
Unprompted review
Rated 5 out of 5 stars

I received a call from one of the…

I received a call from one of the advisors adam , he talked me through everything, he was very understanding and very helpful. After months of worrying he put me at ease and I feel now that with his help and the company’s help the future looks brighter, huge relief no more stress knowing that I have there help . Highly recommend this company

April 25, 2023
Unprompted review
Rated 5 out of 5 stars

Best advice available

I got a call from Junaid as I had expressed an interest I was skeptical at the start however I am so glad I listened to him. He walked me through every stage of the process and I have to say I couldn't be happier such a weight of my mind.
Thanks Junaid.

April 24, 2023
Unprompted review
Rated 5 out of 5 stars

If I could give more stars I would…

If I could give more stars I would junaid was absolutely amazing from start to finish checking in calling every moment he could making sure nothing was missed & went through everything over & over with me so everything got done right absolutely amazing at his job & a lovely person all round thank you so so much you’ve lifted the biggest weights off my shoulders

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

Junaid was my Advisor and was brilliant…

Junaid was my Advisor and was brilliant from start to finish. Was very friendly, understanding and made the whole process very simple for me. Would recommend highly, always there to help if I have any questions or queries.

April 11, 2023
Unprompted review
Rated 5 out of 5 stars

Helpful, professional and swift

RMS has been so helpful in guiding me through a complex financial situation. Junaid, one of the senior finance managers, explained everything clearly and he was there to answer every question throughout the process. He was knowledgeable, professional and acted quickly to resolve each problem.

April 14, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent guidance provided by Junaid

Excellent guidance provided by Junaid; extremely helpful, professional and committed at all stages of the process. I would highly recommend this company to others, as they go the extra mile to provide a first rate service.

April 17, 2023
Unprompted review
Rated 5 out of 5 stars

Danny champion of the world.

Danny, you've been amazing at helping me. He's been patient with me and was always on hand when i needed him, even over the easter bank holiday. I now feel like i can breathe without pressure. Thank you for everything danny you've been a life saver.

April 14, 2023
Unprompted review

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