R.M.Toys LtdReviews 

1,074
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, often describing items as exactly as described, in very good condition, and even better than expected. The delivery service is frequently highlighted for its speed and efficiency, with many people noting quick dispatch and prompt arrival of their orders. Reviewers also appreciate the excellent packaging, ensuring products arrive safely and without damage. The overall service is highly regarded, with consumers finding the website easy to use and the communication effective. However, some people mentioned isolated issues such as one product not being great despite quick collection and refund, or packaging being distressed.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the great range of models, which are... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the promptness and efficiency of... See more

Quality

Customers had positive experiences with product quality, consistently reporting items arriving in pristine... See more

Service

People report positive experiences with service, often highlighting prompt delivery and accurate product... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was extremely quick, less than 4 days from purchase to delivery, very well packaged with no damage to models, delivery was good, direct to my front door, tracking excellent, models well worth... See more

Rated 5 out of 5 stars

All models I have received have been exactly as described and very good quality ( except 1 ). Packaging is always excellent and will be happy to buy more in the future.

Rated 5 out of 5 stars

The website is easy to use and has a great selection of products The model arrived very quickly and was exactly as described I cannot fault the service

Rated 5 out of 5 stars

Access to a rare model at a fair price. Very good condition. Reasonable postage cost, if a bit long to get to Australia.


Company details

  1. Hobby Store

Information provided by various external sources

R.M.Toys Ltd is a family lead company with over 50 years worth of experience specialising in high quality collectable models & worldwide delivery. We have continued to expand and develop as the retail market and technology has evolved and we are in no doubt we will need to continue with that trend so we hope we have been able to showcase our service and provide you, our customer, with everything you have required. Our aim is to ensure no matter what the model, we will provide an excellent service experience. To us, this means great availability, excellent customer service as well as quick & secure delivery, to anywhere across the world. As the online market grows we also continue to focus on face to face interaction by ensuring we are in attendance at all major exhibitions, airshows, race days & toy fairs, including, but not limited to, Goodwood FoS & Revival, Silverstone, Autosport, Brands Hatch, Brooklands, RIAT, Bournemouth Airshow & the NEC Classic Car show. In addition to the above we also organise the Kempton Park Toyfair, which is London's largest Sunday toyfair and happens 4 times a year. More details are available on the Kempton Park page listed just under the search box. If you would like to keep in touch with us and have an interest in knowing which shows we are attending or what great new products we have available, why not follow us on Social Media as we regularly post about our upcoming events and new collections - you may even stumble across the occasional special offer or discount code - but you will never know unless you follow. All that is left to say is Thank You for taking the time to read our page and using our company to assist with your collection and gift needs - every order placed is gratefully received and as important to us as the next. Kind Regards The RM Toys Team


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(1,074)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great company to deal with

A great company to deal with. The sites menu is so user friendly and easy to navigate. Ordering items is very straightforward and the delivery time is very quick. Along with free postage RM Toys has become my go to site for my hobbies needs. Highly recommended.

February 24, 2024
Rated 4 out of 5 stars

Easy to deal with

Website easy to navigate and arranging delivery efficient.
Prices on par with other suppliers so more useful re hard to find items.

February 23, 2024
Rated 5 out of 5 stars

gkfrhh

HI,
Ordered a model car on the 2 January 24, received in New Zealand on the 15 January 24, happy with that.
Very well packaged, a gift for a friend.
Cheers

January 1, 2024
Rated 5 out of 5 stars

Delighted

The packing on my purchase was excellent. The whole transaction was flawless and very quick. Will deal again when diorama nears completion.

January 1, 2024
Rated 5 out of 5 stars

Happy customer

You deliver fast. I got my package within a week in Iceland even during new year rush.
I got a Volvo truck, beautiful work and down into smallest details in every aspect.
I will surely look for more of your work and follow your line of products.
I am very happy.
Bjorgvin Arnason

January 8, 2024
Rated 5 out of 5 stars

Great service

Great service, items arrived in well packaged boxes and the condition were as described in the writ up. highly recommended.

December 27, 2023

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