Ro  Reviews 

They tried to double charge me on my initial order and did not include the discount that they offered me for signing up with Ro. I cancelled the $149 added payment and filed a Disputed Charge case with my bank to recover the initial first month payment of $39.

The process was like signing up for any GLP1 provider. What drew me to Ro was monthly payments. Transitioning was easy.

Great and fast service! So easy!

ro is a scam. They showed and told me what I wanted to see and hear, but than it all changed after a thousand dollars was taken out of my bank account. I had done everything online and it stated at "Check-out" that there was $0 dollars due the day I put the order in. Then, all of a sudden my bank account is in the negative because they withdrew $1,000 from my account without disclosing that information during the online process. False advertisement.

Be aware of the membership fee before signing up

I wanted to share my experience so others understand the pricing process before moving forward. I found the website confusing because I was being asked to pay $297 upfront for a 3-month membership ($99/month) before I had a clear understanding of what the actual prescription medication would cost.

The membership fee and medication are separate charges, which I don't feel was made clear enough early in the process. Personally, I would want to know the estimated cost of the medication before paying a non-medication membership fee.

I also found it difficult to ask questions or get clarification through the website before reaching the payment portion of the process.

Customer service(care-at-ro.co) did respond and explain the charges, which I appreciated. My recommendation to anyone considering the program is to ask about the total cost of both the membership and your specific medication before paying the membership fee, so you understand what your overall monthly cost could be.

So far 2nd week is going well, appetite has deminished a lot .

Very easy process.

Very easy to get through the process even though my PCP told me I could get it but my insurance wouldn’t cover it because my BMI isn’t high enough so ordered through here. I think it was more expensive at my pharmacy from my doctor.

Easy to navigate the questions and get to heart of the matter which is the delivery of the medication.

Wonderful so far. I signed up yesterday and my medication has been shipped already.
Michelle zupan

I had some difficulty negotiating the website. I kept getting cut off. When I first openned the site, there was an introductory offer that I couldn't link back to. I couldn't complete my first attempt to take advantage of the offer, and when I tried to return to the link, I couldn't find it.

Took longer , log in confusing and ended up costing much more than what I had been led to believe from your advertising.

This was an overall great experience. The process is very easy and quick. I got my medication within two days.

Through questions, great response. Thank you.

So it's basically a high pressure scam. Sales pitch, they just want to sell you stuff with no support. Total waste of money and they overcharged me to top it off

I opted to use insurance instead of out of pocket and have gotten about 8 emails telling me the exact same thing that they’re waiting for my insurance before they can proceed, but they keep wanting me to rate them. They keep wanting me to respond to these emails, but everything stops at the same point because I’m still waiting for insurance. I do not need 8 emails telling me the same thing. It’s overwhelming and it’s not helpful. I think I’m just gonna stop this process and go through my own healthcare insurance and my primary care physician. And this thing says it’s an unprompted review… Which is completely untrue because they emailed me again to ask me to write them.

Great response from the health care provider. Thorough assessment. Quick delivery that integrated with my ongoing GLP-1 treatment plan. Super price. I am not insured and the RO program made it possible to get the treatment that was best suited for me.

It did me very hard that last two days with just half of one pill

It was great except, there is not enough ice.

I went through RO for Zepbound because the price, I thought was good. The problem is- there are fees they do not mention. Without my knowledge or consent, I was billed $149 for RO body management ( whatever that is!). Apparently once you join RO you are suddenly billed for a RO body management subscription. As I understand it, you MUST have the RO body management subscription to continue to purchase your weigh loss meds. So I ended up getting billed $299 for the medication ( lowest dose available) then an ADDITIONAL $149 for the RO body management subscription!! So it’s actually $448/ month , which is ridiculous!! It’s a very shady work practice and is quite deceiving to customers. Is this even legal to bill for a subscription you were not informed of? I will go to another company. Buyer BEWARE!!