So far so good!! Quick to get approved and checked by a physician, thorough ‘exam’ online, full disclosure from me (the patient), awaiting my first shipment! Well done!
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The company is very fast and efficient. One thing that is confusing is the sales add states $39.00 charge the first month then $149.00 each month following. I got charged both for the first month. Is... See more
The fast action to my request And the way that I have felt talking with themy feeling is very positive with the changes I’ll be making by seeking information from Ro Feeling I felt when talking wit... See more
I wish they would be more upfront with their advertising & let people know that there’s a membership fee plus the cost of the drug. And, be transparent about some drugs that increase in cost as the do... See more
Company details
Written by the company
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Contact info
United States
- (833) 679-1470
- care@ropharmacy.com
- ro.co
3.9
Great
6K reviews
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Loads of good information
Loads of good information! QA answered other questions I had. They keep me updated thru messages with every step made. It will be interesting to see how it goes with my weight loss and how RO helps me accomplish my goal. Am hoping GLP-1 works!
August 21, 2026
Unprompted review
Great response time and attention to…
Great response time and attention to detail. Professional care at its finest.
August 21, 2026
So quick and easy to sign up not a big…
So quick and easy to sign up not a big hassle like going through Walgreens!!! I can’t wait to receive it and start losing weight!!!
Kathleen Barbour!!!
August 21, 2026
It was smooth
It was smooth. Communication was fast and I feel like all my needs were met.
August 21, 2026
The process was easy to navigate
The process was easy to navigate. And indications are that the order will be shipped very soon. Thank you.
August 21, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The product was supposed to be free so…
The product was supposed to be free so why wasn’t it free mind it cost me $200 it’s supposed to be free for the first month
August 22, 2026
Unprompted review
Reply from Ro
Hi there, we’re sorry for the confusion around the promotion. A free first-month offer may apply to the Ro Body membership, while medication is billed separately based on the treatment and dose prescribed.
You can review the full pricing breakdown at https://ro.co/weight-loss/pricing/. We're reaching out to you directly to investigate further and help resolve this for you.
Completely misleading pricing
Completely misleading pricing. Super frustrating. Very bait and a switch. Appears you are going to save money compared to competitors and instead I ended up spending more. Got $0 value out of the membership. Strong strong disdain for this approach.
August 22, 2026
Unprompted review
Reply from Ro
Hi there, we’re sorry to hear about your experience. The Ro Body membership and medication are billed separately, and membership includes ongoing provider care, check-ins, health coaching, insurance support, and other treatment resources.
Membership is $149/month, with prepaid options that can lower the monthly equivalent to as little as $74/month, while cash-pay medication options currently start at $149/month and vary by treatment and dose.
You can review the full pricing breakdown at https://ro.co/weight-loss/pricing/. We’ll also be reaching out directly to review your experience and see how we can help.
It was easy to navigate the site for…
It was easy to navigate the site for someone like me who is tech challenged! This site also offered me an affordable option where as Medicare did not ! Also love the fact that this is not a compound glp1
August 14, 2026
Unprompted review
Reply from Ro
Hi there, we’re sorry you haven’t received a response to your question. We’ll be reaching out directly to make sure you get the support you need. You can also contact our Care Team through Support in your Ro account or email us at care@ro.co for assistance.
My problem hasn’t been fixed yet
August 21, 2026
Low prices with a quick response
Easy to use website and quickly responded to my request and approved the same day. Prices were low and comparable to other companies
August 21, 2026
Everything was great until I checked…
Everything was great until I checked out. 1st month was to be free or something significantly reduced, yet I was charged the full $149. What’s up with that?
August 21, 2026
Unprompted review
Enrolling in the program has been an…
Enrolling in the program has been an easy process
August 21, 2026
Great service
They answered all my questions in depth and guided me to make the right choice.
August 20, 2026
It was easy to answer the questions &…
It was easy to answer the questions & qualify for the medication. I've been overwhelmed with texts and would prefer e-mails, so I can print important info.
August 21, 2026
Go, Ro!
Ive never had an easier time ordering a product than this! It was quick and very efficient… The response was amazingly quick. I look forward to continuing this journey with Ro.
August 22, 2026
Start of my journey!
Review of my health needs and referral was done in a timely way. Prescription was assigned and now I will be starting my weight loss journey soon! Very professional evaluation and follow up.
August 21, 2026
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