Road Radio Ltd Reviews 

947
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often receiving orders the very next day. People are highly satisfied with the products, noting they are accurately described and perform well. The service is frequently highlighted as excellent, with many appreciating the helpful advice and efficient processes. Reviewers also commend the staff for their knowledge, professionalism, and friendly approach. Many people find the pricing to be very competitive, offering great value for money compared to other options. Consumers frequently express their overall satisfaction and willingness to make future purchases from the company. The company's communication and website are also praised for being clear and helpful.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Users describe positive interactions with products, often highlighting their quality and functionality.... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great value and affordability of... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, knowledge, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a problem with a reverse camera fitted to my old Land Rover 90. The guys diagnosed the problem, got a unit in which didn't fit the existing aperture (camera too small). Overcame the problem with... See more

Rated 5 out of 5 stars

I wanted a Single DIN car audio system and sure, I could have got one from Amazon, but Road Radio were recommended to me by the technician who is going to fit it. Easy to make a phone call (as oppos... See more

Rated 5 out of 5 stars

Had issue with my cassette player in my SL350. Went to Road Radio in Crawley. Great reception could not help enough. Alex looked at the issue, pressed some buttons and Michael Jackson sung his heart... See more

Rated 5 out of 5 stars

Excellent experience - great website, great communication and great products. Ordered and product was despatched the very next day - top service from a company that clearly knows what they are... See more


Company details

  1. Car Accessories Store

About Road Radio Ltd

Written by the company

Road Radio Ltd are one of the largest retailers and wholesalers of In-Car Entertainment in the country. With over 51 years experience!

We offer a professional installation service at our stores throughout the South of England (Open Monday to Saturday). Both stores have easy parking and are located minutes from restaurants and large shopping malls. So, if you need your car protected with the latest alarm system or a super-accurate navigation DVD multi-media system, give us a ring!


Contact info

4.9

Excellent

TrustScore 5 out of 5

947 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(947)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service. Straight forward and easy to order and delivery was rapid. The speakers I purchased ,(Focal) go perfectly with the other Focal speakers in my van. Great sound compared to the pioneer I had originally fitted. Bass doesn't distort.

April 30, 2025
Rated 5 out of 5 stars

Road Radio is unbelievably efficient

Road Radio is unbelievably efficient. Called them for a few questions on a dash cam, they gave very detailed answers. Placed the order on Monday and received the product by Tuesday 10am!! Unbelievably fast and it's nicely wrapped! Even the courier they used was very good. Extremely good service with competitive pricing. Highly recommend!!

April 28, 2025
Rated 3 out of 5 stars

Good service overall and delivery was…

Good service overall and delivery was quick, can’t complain there. However, the JVC KW-M593BT radio I ordered has some major issues — the microphone quality is very poor with lots of echoing, and worse, CarPlay disconnects completely during calls and needs the USB cable unplugged and replugged to work again. Everything was installed correctly and otherwise works fine. Hoping this problem can be resolved.

April 4, 2025
Rated 5 out of 5 stars

We brought a Pioneer SPH-DA77DAB for a…

We brought a Pioneer SPH-DA77DAB for a Dacia Sandero Stepway, the following the day the online guys call to check the model of the car to make sure we had the right kit and parts, everything come with in a couple of days, the radio was fitted this weekend and everything fitted together like clockwork, these guys know their stuff.

March 30, 2025
Unprompted review
Rated 5 out of 5 stars

Kenwood DNX7190 Head unit.

Great value product & delivery time was unbelievable. Ordered at 4pm & was delivered at 9am the following morning. Ordering was easy & website was really informative.
Well done Road Radio

March 13, 2025

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