Roamwild Reviews 

6,814
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,341 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality and innovative design, especially how bird feeders are well-made and effectively deter squirrels and larger birds. Many people appreciate the fast and efficient delivery, noting orders arrive quickly and are often well-packaged, supported by an easy ordering process. However, some customers reported issues with feeders not being entirely squirrel-proof, with animals managing to access or damage them. A few people also felt that products did not work as expected, with birds not using them or experiencing seed dispensing problems, alongside occasional delivery issues and concerns about returns.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the robust construction and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the products as premium, well-made, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt and quick delivery,... See more

Order

People report positive experiences with order, often finding the process easy and quick. Many customers... See more

Service

Users describe positive interactions with service, highlighting excellent aftersales support and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had fought a losing battle with squirrels stealing all the bird food for months: acrobatics and simply demolishing the feeders. Searching online I discovered Roamwild Pestoff bird feeders and or... See more

Rated 5 out of 5 stars

Great product..spade, fork, trowel and hand fork. The innovation and ergonomics are outstanding.. Nice to see someone doing something different with the old fashioned out dated standard garden equ... See more

Rated 5 out of 5 stars

I bought two of Roamwild's hanging feeders, designed to feed songbirds, but not squirrels rats etc, some years ago. Both worked well, but one sustained damage and I ordered a new one. The new one show... See more

Rated 5 out of 5 stars

Recently bought bird feeder. Its a very stylish one well made and well it took 5 days then suddenly losds of birds came down and started eating they are singing their hearts out so i can safely say th... See more


Company details

Written by the company

Our mission? To make products that work better and make your life easier. We think of new designs and ideas that are more than just functional - they're also unique and innovative. And we have a simple rule: if we wouldn't use it ourselves, we won't sell it.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(6,814)

1,261 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Wrong item sent initially

Wrong item sent initially. Whilst this error was corrected it took longer than I would have expected. The company did arrange the collection of the wrong item and on its return sent the correct item. The mini drier is what I expected and I hope it will perform well.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Worth paying a little more for a feeder that keeps its promises!

Received my feeder securely packaged and promptly.
Easy to assemble; construction solid and neat.
Birds adapted to their new feeder quickly and with enthusiasm.
I've now ordered a second, compact feeder for a smaller area.
Most importantly, I witnessed both a rat and a squirrel unable to either grasp the feeder or take the food of course.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Five star perfect bird feeder!!

My husband and I love to watch the birds in our garden;they bring us so much enjoyment. We recently bought a Roamwild sunheart feeder and it is fantastic! Easy to assemble and to keep clean with no more waste making it cost effective too. Recently we have had two green finches feed from it regularly which we are thrilled about as know they are in deline.
We have a wide variety of different birds in our garden that visit the feeder and we are so grateful to Roamwild for the design which makes it so easy to keep clean!
Worth every penny!! Quick delivery, well packed-not a single complaint. It hangs on a tree near our garden room and we find it hard to drag ourselves away!! Well done Roamwild, I will be buying more from you! 5 stars ⭐️⭐️⭐️⭐️⭐️

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent order and service.

Excellent order, shipping and product service. The hummingbird feeder was shipped in excellent packaging and arrived in great condition. From the time it was ordered and arrived was extremely quick. Great product and service.

June 5, 2026
Unprompted review
Rated 1 out of 5 stars

Waste of money, bad customer service

I put the bird feeder out in the garden on Sunday morning. I have never had so many large birds around previous feeders. I emailed roam wild about this. I have not had a reply, due to yheir returns policy they will not accept returns if item has been used and you need to use the item to find this out. Later in the day and this morning the feeder was invaded by starlings. They was able to latch on to the perch and it did not close it down. Waste of money I have thrown it in the bin, do not waste your money.

June 15, 2026
Unprompted review
Roamwild logo

Reply from Roamwild

Dear Happy customer

We're sorry to hear you've had a frustrating experience.

We do need to address a few important points. Firstly, we're sorry if you haven't yet received a reply from our team, we are currently handling a very high volume of enquiries due to exceptional demand and we always aim to respond as quickly as possible, this can take up to 72 hours in some cases.

Regarding the starlings, the feeder is actually working exactly as it should. Starlings are a protected species in the UK and are in declining numbers, and our feeder is not designed to exclude them. The weight-activated ports are calibrated to slow starlings down rather than stop them entirely. If you do not wish to feed starlings, the solution is our starling proof cage accessory which clips onto the feeder and creates a physical barrier excluding them while allowing smaller songbirds through freely.

We're very sorry to hear the feeder has been thrown away as the issue was entirely resolvable with the addition of our cage accessory. Unfortunately we are unable to process a return or refund for a discarded item.

Our PestOff range has sold over a million units across the UK and USA, has been independently recommended by the Telegraph and has received thousands of five-star reviews. The information about starlings and the cage accessory is available on our website and we'd always encourage customers to get in touch with us before drawing conclusions, a quick conversation with our team would have resolved this immediately.

Kind regards,
The Roamwild Team

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