Robly Email Marketing Reviews 66

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I don’t recall ever signing up for emails for this but appears to obviously be scam to click the link of claiming $500 Visa card. Rarely do spam emails get through to my inbox so beware. I reported,... See more

Rated 1 out of 5 stars

Robly use to be a well run company. I guess that ship has sailed. They have a huge problem with their system putting many weird ASCII characters on emails sent to iPhones and they are being comple... See more

Rated 1 out of 5 stars

I've run several businesses, both online and brick-and-mortar and Robly is, by far, the most difficult business I've ever dealt with. Their email platform is amazing and the best in the industry. But,... See more

Rated 2 out of 5 stars

Used to be a decent email service but they just updated the drag and drop editing and while you can now put embedded videos, the entire editor is more difficult and much more limiting. The mobile vie... See more

Company replied

Company details

  1. Online Marketing Agency
  2. Media Company

Information provided by various external sources

OpenGen - Robly's breakthrough OpenGen technology sends your first campaign as you would normally send it. OpenGen will then re-send your campaign 1-5 days later, with a different subject line, only to those subscribers who didn't open your first email. Patent Pending Robly A.I. - Instead of sending your email campaign all at once, patent-pending Robly A.I. sends each email one at a time, at the exact moment your subscriber is most likely to check their inbox. Exit Intent Popups - Instead of a normal sign-up widget, use a pop-up widget with Robly's signature Exit-Intent technology to offer subscribers who are leaving your website incentive for joining your mailing list, and watch your list grow. Optimize Your Campaign - Use Robly's A/B and multi-variant testing to optimize content, call-to-action, subject line, from name, and from email address. Watch your click-throughs skyrocket.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

66 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Company with excellent service

I joined Robly when they were just starting out. Switching from Constant Contact to Robly was a leap of faith to be sure, but it has proven to be a great business decision. With pricing and customer service that beats CC hands down, I am glad I did it. I was concerned that their attention to customer service would go by the wayside as they got larger, however their excellent customer service has remained impeccable. Their template selection is superb and UI is easy. Look forward to seeing what comes next for them (hint....add texting integration!)

January 9, 2017
Unprompted review
Rated 5 out of 5 stars

Robly saves me tons of time & $$!

I was apprehensive to make a change from the "big" competitor, but Robly made the switch super easy. The program format is dummy-proof and easy to use. The best part, we saved ALOT of $$ switching to Robly. My favorite part is their customer service. One Friday afternoon I accidentially deleted a significant portion of my contacts, they answered the phone and restored the data for me!

January 8, 2017
Unprompted review
Rated 5 out of 5 stars

IN A CLASS OF IT OWN!! A+++

Robly, is the cheapest and most convenient way for small business owners to send daily, weekly, monthly newsletter and e-marketing to their clients. Ive been using it for years now and have tried the others and they don't compare when it comes to price friendly UI. Thanks Robly for being the greatness you are.

January 7, 2017
Unprompted review
Rated 5 out of 5 stars

Easy to use at a good price

I switched to Robly when they were in their infancy stage. They have done a great job growing into a reliable company without forgetting their customers. I am happy with their product and will continue to recommend them.

January 6, 2017
Unprompted review
Rated 5 out of 5 stars

Great Value & Great Service!

I've tried just about every emailing service out there... and we send a TON of email (at least for us that means about 200,000 pieces of email per week). During the last three years I've found Robly to be very reliable with delivery and the few times problems have come up they are extremely responsive. Not just over some email chat system... but with real people... on the phone... who speak english as their first language!!! Hat's off Robly... you just hands down do a great job!

January 6, 2017
Unprompted review
Rated 5 out of 5 stars

Best service out there

The service and responsiveness has been phenomenal. Number 1, problems are nearly non-existent and number 2, if they do occur, the support staff just takes care of it. It is the way everything should work.

January 6, 2017
Unprompted review
Rated 5 out of 5 stars

Love Robly!

Switched from Constant Contact to Robly a couple of years ago! Much more affordable and easier to create marketing campaigns! Plus, more opens!

January 6, 2017
Unprompted review
Rated 5 out of 5 stars

Constant Who? Robly Rules

After switching to Robly from CC, we will never use another. Better Service - Hands down. Better Pricing - Definitely. Better Features - Absolutely. (Open Gen is great!) No brainer on who to use for your email marketing.

January 6, 2017
Unprompted review
Rated 5 out of 5 stars

Works great for our small-budget nonprofit

When Robly called and asked if I would like to switch from our current provider, I wasn't sure. I was happy with our service provider. But I gave Robly a try, and after a month-long trial, I decided to switch.

Their pricing is better than the service we were using, which helps me stretch my few marketing dollars. The OpenGen technology has definitely improved my open rates. The custom template they created to match our branding and website is gorgeous. Best of all, it's easy to use! :)

We've been with Robly for two years now, and I don't plan to switch.

January 6, 2017
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I am very pleased with the email services provided by Robly. Their templates are easy to use and intuitive. I especially appreciate the Open Gen feature which re-emails only the contacts that have not yet opened the first email.

January 6, 2017
Unprompted review
Rated 5 out of 5 stars

Email Marketing

We have been using Robly for a couple of years and have had great success. Easy to use and a great way to touch base with all or some of our clients. We have had experience with other email marketing companies but I would rate Robly as the best.

January 6, 2017
Unprompted review
Rated 5 out of 5 stars

We switched from Constant Contact and it has been great

We had been with Constant Contact for Years and then I saw an offer to switch to Robly. I am so happy we did. Robly has been a breeze to work with and we are saving a ton of money a month. If you are using Constant Contact, you owe it to yourself (and your wallet) to give Robly a try. You will be Happy that you did

January 6, 2017
Unprompted review
Rated 5 out of 5 stars

Great leading edge organization!

I continue to switch friends from other marketing options or get them started with email campaigns with Robly. Great Product, Great Support, and always looking and moving forward. Try them and you will be surprised st how much they care! Thank you Robly and crew.... Awsome Service!

January 6, 2017
Unprompted review
Rated 5 out of 5 stars

Good email company

I have been using Robly for almost two years for my email marketing. I have very little issues, and when I do, their customer service is easy to contact and very helpful.

Delivery is excellent and it helps my business

January 6, 2017
Unprompted review

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