Roche Legal Reviews 20

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We have used Roche Legal for many years. Mostly with regards to will writing. The family feel that they have always been attentive and professional. Latterly, Clare, has been dealing with a very comp... See more

Company replied

Rated 5 out of 5 stars

Really helpful and supportive team. Melanie took time to listen to our requirements and understand our needs. She gave us lots of helpful tips and advice that were in addition the service we requested... See more

Company replied

Rated 5 out of 5 stars

We recently completed joint will writing with Melanie at Roche in York and were very pleased with the whole experience. Melanie was very professional, but kind and caring and we felt at ease undertaki... See more

Company replied

Rated 5 out of 5 stars

Finally got round to sorting out my Will and I was not disappointed with Roche Legal. Clare Presley was so nice to deal with, helpful and greatly appreciated. Thank you to the whole team, for sorting... See more

Company replied

Company details

  1. Lawyer

Information provided by various external sources

Helping individuals, families and business owners plan for the future


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Wonderful service

We have used Roche Legal for many years. Mostly with regards to will writing. The family feel that they have always been attentive and professional.
Latterly, Clare, has been dealing with a very complex issue relating to an inheritance from someone domiciled abroad. We always feel undated and considered throughout this matter

August 11, 2022
Unprompted review
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Reply from Roche Legal

Thank you so much for your review, we appreciate it! Always a pleasure to act for you.

Rated 5 out of 5 stars

Highly Recommended

Finally got round to sorting out my Will and I was not disappointed with Roche Legal. Clare Presley was so nice to deal with, helpful and greatly appreciated. Thank you to the whole team, for sorting it all out very efficiently and making it all so easy. Highly recommended.

March 5, 2022
Unprompted review
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Reply from Roche Legal

Hi Sally, thank you so much for your review, it's lovely to hear! Hope you are well. Best wishes from us all.

Rated 5 out of 5 stars

Very professional yet personal

Very professional, straightforward service. Nothing too much trouble, no matter how silly I thought my question may be, Melanie treated me with compassion and respect, ensuring I fully understood everything without making me feel like an idiot. A truly personal approach and definitely the best experience I have ever had with any solicitor. Roche Legal are just unique in their approach and a pleasure to work with. I would highly recommend Roche Legal to anyone looking for Wills and Probate services.

November 27, 2020
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Reply from Roche Legal

Hi Sarah, thank you so much for your glowing review, it really means a lot to us! We are all delighted; what brilliant feedback to end the working week on - thank you again!

Rated 5 out of 5 stars

Highly recommend Roche Legal services. Smooth, stress-free experience.

Roche Legal set up Wills & Powers of Attorney for our family. They acted promptly, efficiently & fully executed our requirements. Despite restrictions imposed by Covid, the experience was stress free and easy. Roche legal staff are experienced and friendly.
Putting our affairs in order had been on our to-do list for some time, having now completed the formalities we feel relieved that this is in place for the ease & benefit of our family. Roche Legal were recommended to us by several friends, including other solicitors in different fields. we, in turn, would happily recommend them to others.

November 20, 2020
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Reply from Roche Legal

Hi Wendy, thank you for taking the time to leave this review, we all really appreciate it, especially at the moment with the additional challenges everyone is facing. It was a pleasure acting for you and if you need any assistance in the future, please don't hesitate to get in touch.

Rated 5 out of 5 stars

Great customer service and support. Thank you

Roche Legal was the first point of contact for me when requiring probate services. Rachel was very understanding, caring and professional providing me with the resources for me to administer the estate and providing competitive rates with amazing customer service.

Highly recommended. Thank you Rachel.

August 19, 2020
Unprompted review
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Reply from Roche Legal

You're most welcome, I am glad to have been of assistance. Best wishes, Rachel

Rated 5 out of 5 stars

I use Roche Legal for all my legal…

I use Roche Legal for all my legal work. They are not on my doorstep but this is insignificant as they are so efficient at dealing with things. Their communication is fantastic and the flexibility takes a lot of the headache away from the bureaucratic legal necessities. I have no negatives to share.

August 6, 2020
Unprompted review
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Reply from Roche Legal

Hi Duncan, thank you so much for these kind words! It's always a pleasure acting for you. Stay safe and catch up soon - Rachel

Rated 5 out of 5 stars

Caring and professional

We recently completed joint will writing with Melanie at Roche in York and were very pleased with the whole experience. Melanie was very professional, but kind and caring and we felt at ease undertaking something that is not the easiest of tasks to consider. I would really recommend using Roche and would not hesitate to use the team again. Great experience.

July 15, 2020
Unprompted review
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Reply from Roche Legal

Thank you, Mrs Jackson, we really appreciate the feedback! Hope all is well with you.

Rated 5 out of 5 stars

Exemplary!

The service could not have been better or friendlier. The team really helped me out with what turned out to be a very complex probate case. The attention to detail was exemplary. I would have no problem recommending Rachel and her team.

May 14, 2020
Unprompted review
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Reply from Roche Legal

Hi Michiel, thank you so much for taking the time to write this review. Yes, very complex situation and we are glad to have resolved it for you!

Rated 5 out of 5 stars

Roche Legal, a very personable approach

We were very pleased with the service offered by Roche Legal for setting up Power of Attorney, Will writing and setting up a Trust on our property. Both Rachel and Victoria were very personable , took care to explain things in detail , but were quick and efficient . They were also very accommodating when it came to fitting in appointments and dealing with anxieties .

May 1, 2020
Unprompted review
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Reply from Roche Legal

Hi Richard, thank you for taking the time to leave this review, we really appreciate it and are glad that you were pleased with the service.

Rated 5 out of 5 stars

Highly recommend

Highly recommend. We used Roche Legal for a Declaration of Trust. The advice and communication was straight forward and clear and with a fixed fee the pricing was transparent from the outset.

April 30, 2020
Unprompted review
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Reply from Roche Legal

Hi Amanda, it was great to act for you and thank you for this feedback! Hope you are well. Best wishes, Rachel

Rated 5 out of 5 stars

Very professional service

Very professional service with efficient, friendly staff.

April 27, 2020
Unprompted review
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Reply from Roche Legal

Hi David, thank you for taking the time to write this review, we really appreciate it! Hope you are keeping well.

Rated 5 out of 5 stars

It was very easy to set up our wills

It was very easy to set up our wills. Rachel was very helpful and it was all done smoothly and quick. Would highly recommend Roche Legal services.

April 23, 2020
Unprompted review
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Reply from Roche Legal

Hi Maureen, thank you for taking the time to write this review, we really do appreciate it and are delighted that you were happy with the service you received. I hope you are well. If you need anything else, you know where we are. Best wishes, Rachel

Rated 5 out of 5 stars

Very helpful each step of the way on a…

Very helpful each step of the way on a complicated transaction in more than one country. Highly recommended.

April 23, 2020
Unprompted review
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Reply from Roche Legal

Hi Edwin, thank you for this review, it's much appreciated. It as an absolute pleasure to act for you and your family. I hope you are all well. Best wishes, Rachel

Rated 5 out of 5 stars

Very quick and easy

Very quick and easy.
Helpful staff and done all online.

Would recommend

April 23, 2020
Unprompted review
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Reply from Roche Legal

Hi Jo, thank you so much for this review, it was lovely to act for you and I'm pleased that you would recommend our online service.

Rated 5 out of 5 stars

Really helpful and supportive team

Really helpful and supportive team. Melanie took time to listen to our requirements and understand our needs. She gave us lots of helpful tips and advice that were in addition the service we requested and not done as an 'upsell'. The follow up paperwork was timely and thorough leaving us feel supported and looked after. Very professional and friendly local business.

April 9, 2020
Unprompted review
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Reply from Roche Legal

That's so kind of you to say Nigel, I have passed this on to Melanie who is thrilled that you were happy with the service. We do our best and to receive feedback like this really lifts our spirits, especially at such a turbulent time for everyone amid Coronavirus. Thank you.

Rated 5 out of 5 stars

Excellent!

I would highly recommend using Rachel - she was friendly and efficient and understood exactly what was required. Thank you!

February 27, 2020
Unprompted review
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Reply from Roche Legal

Thank you so much for this review, you were a model client, it has to be said!

Rated 5 out of 5 stars

Honest advice

Honest advice, delivered on time, thank you

February 26, 2020
Unprompted review
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Reply from Roche Legal

Hi Matthew, thank you for your review, it's much appreciated. Pleasure to act for you.

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