Rockaway Toys Reviews 

224
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I rarely buy toys but when I do I try and buy things that will last and that you would like to keep forever. I hope that will be the case to the child that will get this toy(s) and perhaps to pass on... See more

Rated 5 out of 5 stars

Initially ordered from here as it was the best value for money for the item I was looking for. However once I received my parcel I could tell how much care had been taken in packaging it up beautifull... See more

Rated 5 out of 5 stars

Rockaway Toys has some really great & unusual toys. I bought a ‘Best Years’ orange knitted diplodocus which arrived promptly and was nicely packed.it’s delightful. A good price too even with postage.... See more

Rated 5 out of 5 stars

We bought the Cherry Tree Lane doll’s house for our granddaughter. Unfortunately, as it was being put together we realised there was some damage to 3 of the panels. Beccy at Rockaway was really helpfu... See more

Company details

  1. Toy Store
  2. Book Store

Written by the company

Rockaway Toys is an online store featuring brilliant wooden toy brands from around the world including Le Toy Van, Janod, Holztiger, Tegu, Plan Toys and Dr Zigs as well as a new extended range of books.


Contact info

4.9

Excellent

TrustScore 5 out of 5

224 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(224)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellently packed quality items

The items I bought we of the utmost quality and they had been individually packed with love inside paper wrappers. The experience of “unboxing” felt like Christmas! Obvious care and attention are provided, would highly recommend this company.

August 20, 2023
Rated 5 out of 5 stars

Absolutely perfect.

Absolutely fantastic service.
The website was easy to use and the items I purchased were perfect.
Super fast delivery and contact throughout the ordering process was excellent.

July 23, 2023
Rated 4 out of 5 stars

The toys from this store arrived…

The toys from this store arrived swiftly, and my children were overjoyed with their new treasures, truly falling in love with them. The fast delivery and their genuine excitement made for an unforgettable experience.

July 21, 2023
Unprompted review
Rated 5 out of 5 stars

The toy selection at this store is…

The toy selection at this store is absolutely incredible! From classic favorites to the latest trending toys, they have it all. The quality and variety of toys available here are unmatched, making it a paradise for kids and adults alike.

June 27, 2023
Unprompted review
Rated 1 out of 5 stars

Not happy at delivery times or lack of…

Not happy at delivery times or lack of information and customer service. Placed an order a week ago and heard nothing at all. Tried to call them. No answer. Have emailed asking for any sort of timescale. Wont be using again

June 28, 2023
Unprompted review
Rockaway Toys logo

Reply from Rockaway Toys

We’re sorry that you aren’t happy with the service you received. As explained in my email there was a mix up in the warehouse which resulted in your order not being dispatched, instead of a similar order which I had told the warehouse didn’t need to be sent. Your order was sent as soon as I received your email and I also issued you with a refund as a good will gesture.

Rated 5 out of 5 stars

Crocodile 1-25 Wooden Puzzle

I ordered the wooden crocodile number puzzle - Item was suitably priced and arrived quickly. My 3 year old nephew absolutely loved it and has not stopped playing with it since he got it. Would definitely buy from this company again.

May 28, 2023
Rated 5 out of 5 stars

Really nicely packaged

Really nicely packaged - you can tell they love their products and care that they get to you in pristine condition. Not tried out the boat or read the book yet however so cannot comment now on that…

April 17, 2023
Rated 5 out of 5 stars

New customer at Rockaway

New customer at Rockaway. Came here because I wanted Lanka Kade eggs and Babipur sold out. Very happy with dispatch time and items. Also only have to spend £20 for free delivery which is great!

March 24, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Fast delivery and Excellent customer service. Very reasonable minimum spend for free delivery. Will definitely purchase from them again

February 27, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look