Rocket Aquatics Reviews 

I buy from this company because they are 99% of the time cheaper than everybody else and they get your order to you in super fast time, ive used them before and I will continue to use them again.

There was no trouble finding the product I wanted to order, no problems in ordering it, and it was delivered in good time.

Delivery within 36 hours and a great price, that will do me, Thank you.

Really impressed with the delivery service, was emailed with a very precise delivery time - prices always competitive.

very pleased with purchase and delivery service would use again

I placed my order in Friday and the tank was delivered on Tuesday really well packaged up and I even had a email stating a hour deliver slot so I knew when it would be here and everything went very smooth from the transaction to delivery i'm very pleased with the service provided.

I was unsure exactly what my requirements were and following a telephone call to Rocket Aquatics, I was given all the info and help I needed. Excellent customer service and once I had placed my ordered online, delivery was exactly as expected. First class all the way. Would have no problem recommending them and will certainly use them again.

Ordered a vivarium which is now over a week overdue.
Company rep could not even be bothered to query with there courier, instead asking me to chase it up. Still have no idea if I'm getting my delivery as there courier service is giving me the run around with the usual it's left the depot no it hasn't yes it has routine. So I'm very unlikely to shop here again

I purchased a Juwel Korall 60 goldfish aquarium , it was delivered within 2 days and the courier text me on the day with a one hour time slot which helped and he was on time . Item was very well packaged and aquarium set up easily . I am extremely pleased with product and overall service . Recommended .

I ordered an aquael fish tank set up which was promptly sent and very well packed,however the heater supplied is not up to the job and is clearly marked as being for a smaller fish tank. I contacted rocket about this but they do not seem interested in correcting the mistake.With a bit more customer after care they could have got full marks.

Ordered a Jewel 450 Fish tank over the internet. I rang to ask a few questions in advance all were answered by a very helpful and friendly person over the phone. Some of the smaller free items arrived the next day, the rest arrived on time via Longs of Leeds who rang the day before to arrange a convenient time to deliver. The driver was polite and friendly and helped offload the tank, stones and cabinet right into my front room.

I rang up the same day with a few questions, notably did I have to wash the gravel which was not obvious again friendly and helpful service advising me to and how to wash them.

Great experience would use again.

I bought the Juwel Korall 60 Goldfish Aquarium as an upgrade for my daughter. Delivery was very prompt (2 working days) and the on-line process for changing the delivery date was very simple. I received an email at 9.15am on the day of delivery notifying me of the 1 hour delivery slot I was allocated for that day.
The tank was well packaged and all was intact.
The tank was easy to set up, the filter seems to be very powerful, so hopefully we shouldn't need to do too much cleaning. The light is very bright and provides good viewing of the complete tank. All in all a good buy, cheaper than anywhere else I could find online. I now have a happy daughter and happy fish!

Order received in good time, but supplied plastered with "buy one, get one free" stickers. When I supplied picture of packaging with stickers (and my order despatch note) and asked about offer, I was told " it's only valid for retailers, I.e. shops". I though you guys were retailers.
For the fact you are not that much cheaper and the fact you scammed me out of a free lamp, why chance upsetting a possible regular customer? All for £20? Such a shame that you think you can screw the normal person, or as we like to be called "the customer".

Item as described, order turned up on time, great communication would use again

Highly reccommend A+

I have always trusted Rocket Aquatics, still no reason not to. Place your order, sit back and before you know it, it is delivered to your door.

I can rely on Rocket Aquatics to get the right item, at the right price. Quality items at a quality price, I would recommend them for all your needs.

Thanks for a really Great Service.

Dave

Were very good with keeping me up to date with where my order was and when it would be delievered. Delievery was when it said it would be. I had no problems finding what i wanted on the web size and thank goodnes they had what i needed because i couldnt find it my going on amazon or ebay like i would have normally done. While i was browsing these other sites it was recommended to try this one and i am so grateful as i had just brought some new fish for my tank and they didnt have any light and being tropical fish they really need it so i wa able to order what i needed and it came on a tuesday when i had ordered it on a sunday night.

Found exactly what I wanted at a great price with free delivery which was speedy.
Many Thanks

Product was cheapest I could find online ordered one day delivered next! Was very very well packef they must go through a ton of bubble wrap however glad of that after I sern the delivery man chuck lots of boxes about to get to mine and then was quite rough handling my box. Only problem was heater supplied as part of pack was a 75w which isnt suitable for tank they say thats supplier problem and havr agreed to exchange hopefully get that soon....

very good service i had received when ordering my juwel korall 60 tropical tank, no problems with it, packaged very well, the service was very prompt to the delivery times that they had stated. very satisfied by my purchase and will be pruchasing from them again in the future

I have bought many items from rockets and it has always been easy and hassle free, this time was no exception. Top quality item, super fast delivery and updates about my order throughout.
I will be buying many more products from rockets in the future and I know I will receive this great service

Lee, Darlington, co Durham