Rocket Aquatics Reviews 

311
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Absolutely brilliant service! Ordered a Marina Vue 32 after much research. What a brilliant service. Ordered on line and was in situ at home 2 days later. Fantastic aquarium that came very well packa... See more

Rated 5 out of 5 stars

Bought F 'r F tank from Rocket 7 years ago. Lighting/electrics failed within the one year guarantee so complete top unit was replaced free of charge. 12v pump wires took 7 years to corrode away, so wa... See more

Rated 4 out of 5 stars

Product was cheapest I could find online ordered one day delivered next! Was very very well packef they must go through a ton of bubble wrap however glad of that after I sern the delivery man chuck lo... See more

Rated 5 out of 5 stars

Excellent service . Very fast delivery by a VERY helpful delivery driver . Enormous parcel of Tank, cabinet, gravel etc - luckily had some teenagers available to carry bits - the driver helped . I... See more

Company details

  1. Animals & Pets

Information provided by various external sources

Aquariums, fish tanks, aquarium supplies and accessories. Rocket Aquatics are the UK's leading specialist online aquatics shop.


Contact info

4.0

Great

TrustScore 4 out of 5

311 reviews

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4.0

All reviews

(311)

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Rated 5 out of 5 stars

Fast delivery. Perfectly packed. Great price

I bought a fish tank and i was very pleased with how fast the delivery was. It was here within days of ordering. The item was packed really well. The tank itself is a fantastic size and the filter i got works really well. The fish love the bigger environment and are happy. I will definately use this company again.

May 21, 2012
Unprompted review
Rated 5 out of 5 stars

Quick and Well Wrapped!

We are delighted with our recent order from Rocketaquatics, we purchased a condesation lid for our hexagonal fish tank. It was very well wrapped and arrived undamaged and with plenty of bubble wrap to play with :) Would use this supplier again!

May 1, 2012
Unprompted review
Rated 4 out of 5 stars

Good service

The item arrived quickly and was competatively priced compared to other websites. The product was not brilliant but thats down to the manufacturer

April 21, 2012
Unprompted review
Rated 2 out of 5 stars

not too bad

the service was ok. thought postage for return of items should have been refunded as it was faulty!

April 10, 2012
Unprompted review
Rated 5 out of 5 stars

GREAT CUSTOMER SERVICE

I have to say even though I made the mistake with dimensions of my required tank, Rocketaquatics staff accepted my mistake and I returned the tank and had a no quible refund... FANTASTIC! I hope to find the right tank and hope I can order from them in the future.

March 30, 2012
Unprompted review
Rated 4 out of 5 stars

Good service.

I ordered Tetra Pond floating food for the 120 goldfish that live in our pond. I had an email advising me when the product would be delivered, and it arrived on time and undamaged. The only thing that always annoys me is that when I look for the product on the website, I can never find it in the quantity we want, and always have to type it into the Search box!

March 27, 2012
Unprompted review
Rated 5 out of 5 stars

carol. hapton

I have a fish tank which I have had for several years, I have had difficulty finding replacement bulbs for it. Rocketaquatics had the item in stock and it was delivered within a few days. Excellent service.

March 23, 2012
Unprompted review
Rated 4 out of 5 stars

Fast delivery but not happy with item

I ordered a replacement strip light for my aquarium last year but it 'died ' after just 5 months use. I got in touch with Rocketaquatics and was told that lights were not covered by their warranty . Had no alternative but to re-order another one. Arrived very quickly but as it cost me nearly £20 I hope this one lasts longer.

March 22, 2012
Unprompted review
Rated 5 out of 5 stars

Refreshingly fantastic service!!!!!!!!!!!!!!

Bought a Fish r Fun bow fronted aquarium with a wooden stand to match at an unbeatable price (£49 cheaper than anywhere else).
Delivered within 48 hours and looks absolutely superb.
Well done Tony and the team at Rocket - will definitely deal again.

March 21, 2012
Unprompted review
Rated 5 out of 5 stars

Mo Vincent, Billericay

I purchased an Exxo Terra Viv, The service was excellent it was delivered superfast. The price was very good. Colin the chubby frog is very happy in his new home. I will go back for any more that I need to buy.

March 21, 2012
Unprompted review
Rated 5 out of 5 stars

Julie, Huddersfield, West Yorkshire

I purchased the Jewel 56L Fish Tank about two weeks ago. My son, who is 7 years old is extremely pleased with his new fish tank. His two feather tail fish, who are called spot and goldie, are very happy in their new home!

This fish tank is an extremely good starter tank for anyone, and it definitely comes fully recommended.

Julie

March 20, 2012
Unprompted review
Rated 5 out of 5 stars

KSK

Great service will definitely use again.

March 20, 2012
Unprompted review

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