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Rocket Paye Reviews 

253
•
TrustScore 4 out of 5

4.0

Payroll Service
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Rated 5 out of 5 stars

“I want to express my appreciation for your hard work on the Salary. Your dedication, attention to detail, and creativity really effective. THE BEST PART:: Everything clearly mentioned in salary s... See more

Rated 1 out of 5 stars

I'm not happy at all with the service at all . Agency City side solution payed me only for one day with lower rate and 4 days was missing . I should get payed today but I didn't received nothing , eve... See more

Company replied

Rated 1 out of 5 stars

I don’t understand why they are called rocketpaye when my salary was 3 weeks overdue. They made no attempts to try and solve the issue and even after receiving my payment I was not notified at all. I... See more

Company replied

Rated 5 out of 5 stars

Consistently notified of correct weekly pay which is always paid on time. Payslips are day to read provided timely in each week. End of year tax advice provided timely and accurate. Service charge... See more

Company details

  1. Payroll Service

Written by the company

A transparent and trustworthy umbrella company that pay contractors and temporary workers on behalf of recruitment agencies and Sub contractors across a multitude of sectors. We pay workers using a number of compliant payment methods such as PAYE, Umbrella and CIS. After recognising a series of failings from our competitors and problems contractors were simply having, just to get paid, we have built an infrastructure to ensure that our contractors and clients are happy and find our solutions simple and effective. We guarantee 2 things to our workers/ contractors and they are the following: 1) They will always be paid on time, every week 2) They can always contact us within business hours and expect a resolution

Contact info

4.0

Great

TrustScore 4 out of 5

253 reviews

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4.0

All reviews

(253)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Avoid RocketPaye

I don’t understand why they are called rocketpaye when my salary was 3 weeks overdue. They made no attempts to try and solve the issue and even after receiving my payment I was not notified at all. I will never use rocketpaye ever again. Really bad customer service.

September 29, 2023
Unprompted review
Rocket Paye logo

Reply from Rocket Paye

Hi Tajay,

Thank you for your review. We are sorry to hear about your experience with Rocket Paye. We are sure that you have had explained to you that until your agency send us instruction to pay you, we cannot issue a payment to you. Unfortunately, your agency were investigating discrepancies in your CV that you provided, which we believe caused the delay.

Rated 5 out of 5 stars

Very serious and good company

Very serious and good company, they always pay the money on Time, the leadership is great and very helpfull and understanding. The site manager Kevin is doing an amazing job with answering our questions and queries.

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

“I want to express my appreciation for…

“I want to express my appreciation for your hard work on the Salary. Your dedication, attention to detail, and creativity really effective. THE BEST PART:: Everything clearly mentioned in salary slip and Friday morning our wedges in our account.
You always deliver your 100%.
I also noticed how well you responded to that’s customer questions and queries.

Note :: I was very impressed with your service which i got the message on every Wednesday regarding our wedges.

October 16, 2023
Unprompted review

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