ROCKFISH Reviews 358

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality, often highlighting their comfort, warmth, and sturdy construction. Many people appreciate the effective grip and true-to-size fit of the footwear. The delivery service is consistently described as fast and efficient, with many orders arriving quickly. Overall, the service provided is highly regarded, with consumers noting the ease of ordering and the helpfulness of the company. However, some customers also noted issues with product durability, with a few experiencing problems like soles detaching or small splits appearing after a period of use. Additionally, some people found certain products to be uncomfortable due to thin materials or ill-fitting designs, such as wide leg areas or snug fits. A small number of reviewers also mentioned slow delivery times.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the comfort, warmth, and good grip... See more

Quality

Customers consistently note positive experiences with quality, praising products for being comfortable, warm,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast delivery, with some... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the excellent and great service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had these boots from rockfish for about a year now and had enough time to evaluate them. They are the best wellies I've had by far for comfort and use. I've used them around the farm, in streams and o... See more

Rated 5 out of 5 stars

I had a problem with boots ordered . Sole came away from base resulting in leaking boots . I contacted team and was asked to photograph boot . I was sent a new pair of boots in less than 5 days . Exce... See more

Rated 5 out of 5 stars

I’ve been wanting a pair of good quality wellies and I saw these. The reviews looked pretty good so opted for a pair. Pleased to say I’m not disappointed. They are incredibly comfortable, great to wal... See more

Rated 5 out of 5 stars

Ordered these wellies after trawling internet reviews and finding nothing negative about the quality or the company, (unlike some of the other bigger brands that are no longer made to last). After an... See more


Company details

  1. Shoe Store
  2. Boot Store

Written by the company

Born in Cornwall, Worn Worldwide. ROCKFISH was founded in Cornwall in 2004, inspired by a British traditional lifestyle and a deep respect for authentic craftsmanship. From Cornwall’s rugged coastline, our journey has taken us across the UK, America, the Asia-Pacific region, and Korea, where ROCKFISH has flourished before coming full circle back home with more products, more functionality, and more style than ever. Our wellingtons inspired by leisure seekers and hardworking farmland alike built for all day comfort and made to last. Each pair is crafted from natural rubber using an eco-friendly formula designed to prevent premature wear, because a longer life means less waste. International awards stand as proof of our quality and commitment. More than a million customers worldwide including horse riders, dog walkers, campers, gardeners, farmers and fishermen trust ROCKFISH footwear that treads lightly on the planet. Even as we grow globally, we stay true to our Cornish roots, continuing to provide our wellingtons to the Cornish Seal Sanctuary, helping protect the coastline and community that first inspired ROCKFISH Inspired by the Cornish coastline, leisure hunter’s and the mucky farmland, our wellingtons are made to last long and you can wear them all day with comfort. A longer life is a less wasteful life they say, and our wellingtons and sneakers are examples of this saying. They are made with natural rubber and our eco-friendly formula ensures the rubber to prevent premature failures. Our many international awards are testimony to this. We have delivered our wellington boots and water repellent sneakers to over 1M+ happy customers worldwide and the journey continues. We are famous among many liveries, stables, horse riders, dog walkers, students, campers, gardeners, farmers, fishermen, working mum’s and everyone who loves a vegan friendly pair of boots ~ They simply love us for making a positive difference to our planet and a more sustainable future for everyone.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

358 reviews

5-star
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1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Lovely Wellies

This is my third pair of wellies and I love them. I wear them for about 5 hours day so get through them. I have found buying a size up makes them last longer as my toes hit the front and it splits the rubber. Love them

March 6, 2024
Rated 3 out of 5 stars

Disappointingly Made in China

The wellingtons are fine but I am very disappointed to see they are MADE IN CHINA despite Rockfish’s website blurb about ‘Family run British business based in Cornwall’. I would call that statement slightly disingenuous

February 27, 2024
Rated 5 out of 5 stars

Rocking Rockfish

I've been buying Rockfish Wellies for years, which speaks for itself.

The best wellies (living by the seaside, I've tried a few) and the team is always super-helpful.

October 27, 2023
Rated 5 out of 5 stars

Great boots!

Bought these (admittedly in the sale!) to replace an old pair and they are amazing! The sole is very grippy and the footbed feels like my running shoe! Can't wait to try them out on some long winter walks

January 11, 2024
Unprompted review
Rated 1 out of 5 stars

Leaking

Great at first keeping my feet warm and comfortable for the few hours a day I wore them at the yard. Sadly after just three months they began to leak all around the sole and my feet would get wet every time I wore them. Expected a longer life for the price.

January 5, 2024
Unprompted review
ROCKFISH logo

Reply from ROCKFISH

Hi Jen, We are really very sorry to hear this, please email us on hello@rockfishfootwear.co.uk so we can resolve this for you.

Rated 1 out of 5 stars

Strap flimsy and doesn't work

The wellingtons are comfortable but the clip on the side never works at all. in fact one of them fell off completely. Only had them a few weeks but really cant be bothered to send back

January 5, 2024
Unprompted review
ROCKFISH logo

Reply from ROCKFISH

Hi Jane, we are very sorry to hear this. If you email us with your details we can try and resolve this for you hello@rockfishfootwear.com

Rated 1 out of 5 stars

Boots never arrived

Boots never arrived. Phoned DPD who said they were delivered to a porch with a black door. So I explained that we did not have a porch or a black door and our sign could be clearly seen from the main road. I was told the local depot would be asked to collect the parcel and redeliver by 7 pm that evening, but if it was not delivered to contact the supplier with a number they supplied. Had to buy boots elsewhere today.

December 27, 2023
ROCKFISH logo

Reply from ROCKFISH

Hi, we are sorry to hear that DPD has not delivered your parcel. We would be grateful if you could contact us so we can try and resolve the issue for you. Our email address is hello@rockfishfootwear.com

Rated 1 out of 5 stars

Utter rubbish wellies

Utter rubbish wellies. Bought a year or so ago but barely used them at all. The plastic tightening straps were rubbish to begin with that I just put up with never actually working. The first time today I decided to walk the dog and walk up a very low stream and they have a tear in the back to fill the sole up with water and half my foot was wet. These are still practically new so save yourself the hassle and buy hunters or aigle for the same price but have the actual quality!

December 16, 2023
Unprompted review
Rated 1 out of 5 stars

7 month wellies for over £70 - Not worth it

If you are an avid dog walker who walks for miles a day on muddy grass, I wouldn't bother with these boots.

I initially loved them, but after 7 months, my first pair developed a large split down the back (glue issue as it's a clean split). I then got a new pair under warranty and within 6 months the exact same thing happened again. I can't even make a decent pair out of the 4 boots I have as they have both split on the same side (right foot).

I then emailed them and asked for a full refund as I had gone with another company as I need wellies daily and dont trust these will last more than 7 months and they told me the warranty only lasts for the year of initial purchase.

So yes, if you are an avid walker don't bother with these.

December 11, 2023
Unprompted review

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