Rockmerch Reviews 

202
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

They say they delivered my package. Not to my house, I never recieved it. The USPS knows where I live, never have delivery issues with them. This company says it "delivered", no proof, no photo. It wa... See more

Rated 1 out of 5 stars

I ordered and paid 25th jan.. still nothing received at the beginning of March, company house showed they trade from 160 city road London- which is kemp house - actually part of Moorfields eye hospit... See more

Rated 3 out of 5 stars

Ordered a selection 5 of t-shirts over the Christmas break, the parcel arrived 3-4 weeks later with one shirt missing and the packing slips having been marked OOS (assume out of stock). No mentio... See more

Rated 1 out of 5 stars

Absolutely appalling 'service'. Ordered t-shirt on 7/9/21. Nothing arrived apart from an email saying they had received the order. Emailed on 29/9/21 still nothing, emailed again on 4/10/21 still noth... See more

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1.4

Bad

TrustScore 1.5 out of 5

202 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(202)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam company..do not order

Scam company..do not order! Bought two t-shirts totaling £30 neither arrived. Plenty of emails sent enquiring about my ordered item's..no response Complete scam...how is this allowed to still be running? Will be contacting the authorities to look into the set up. I only wish I had read the reviews on here first, no way I would have ordered from them.

February 26, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid buying from this retailer.

I have also placed an order with rockmerch and never received my goods. Anyone in the same position I would urge you to raise a dispute for the transaction with your bank.

My bank also advised I report the police actionfraud site (will need to Google it). If enough people do this then hopefully it will stop other people being ripped off.

February 22, 2022
Unprompted review
Rated 1 out of 5 stars

Where's my Pearl Jam TShirt?

Ordered a Pearl Jam TShirt for my fella, for it not to arrive, no contact info on email, that confirmed its despatched, tho never arrived. So, no means of chasing it up.
Since looked at these reviews & gutted that they're proven fraudsters.
How is it they are not shut down?

February 21, 2022
Unprompted review
Rated 1 out of 5 stars

FRAUDULENT COMPANY - CARL HARRISON

FRAUDULENT COMPANY - do not buy. I ordered from their affiliated site Biker Rings and didn’t receive my item and they ignored my emails. There is no phone number to call. Both companies have an overwhelming number of people on Trustpilot who say they’ve also been conned. I’ve checked on companies house and the person behind Rockmerch seems to be called CARL HARRISON born December 1974. If you click on him he has other companies calling himself a ‘sales person’ and ‘entrepreneur’. He seems to be a one man con artist and needs to be investigated.

February 17, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE. Ordered a shirt that has never arrived 6 weeks later still waiting. Sent numerous emails and just get completely ignored. Wish I’d seen these reviews before ordering! Absolutely disgusting stealing peoples money.

February 17, 2022
Unprompted review
Rated 1 out of 5 stars

ITEM HAS NOT ARRIVED

I haven't received my item in several weeks, despite it saying my item would arrive in 7 working days. I do not trust this company, I have tried to contact them and there is no reply. I don't know how to arrange a refund! AVOID THIS COMPANY!!!!!!!!!!

February 13, 2022
Unprompted review
Rated 1 out of 5 stars

Thieves and con artists

Thieves and con artists. Never posted my tshirt, never provided proof of postage as requested and ignoring my emails regarding a refund. Going to report them to my bank for a refund and to a newspaper to publicly shame these guys as no one else should suffer from their horrendous customer service.

February 8, 2022
Unprompted review
Rated 1 out of 5 stars

AVOID this company

Bought 2 shirts costing 30+ not arrived
Contact email address given several times
No reply
Don’t waste your money SHOP ELSEWHERE
AVOID biker-rings.co.uk
Mr Carl Harrison named on website….
Kemp House
160 City Road
London
EC1V 2NP

February 2, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid !!

Ordered 3 t.shirts in December for Christmas presents , only received two . Have sent numerous emails , had one reply asking for order number and that's it.

Should of read reviews prior to purchase , this company couldn't run a bath !!
Avoid !!

January 29, 2022
Unprompted review
Rated 2 out of 5 stars

I finally received my shirts..

As with most reviews here, shipping took forever. 5 weeks! Two of my shirts which shown in stock when I ordered were canceled.

To be fair the website says 14-21 days to ship in small print* at the bottom of the item you are trying to purchase** so you won't be looking at that. I was told that after I sent an email asking where my shirts were.

Long story short, if you want to wait a month for shirts you may or may not get, order from them.

I will be looking elsewhere in the future for my merch. This is also a good reminder to check reviews before buying from a company.

January 28, 2022
Unprompted review
Rated 1 out of 5 stars

This is a total rip off set up

This is a total rip off set up. 1st order never arrived so sent them an email. Got a swift reply whereby they blamed Royal Mail and that they would dispatch a replacement straight away. Guess what? That didn't turn up either. Several emails later no response from any of them. Use the chargeback with your bank and ensure you get your hard earned cash back then slate them on every digital platform you can think of. Hope their business goes down the swany ASAP. Total con.

January 27, 2022
Unprompted review
Rated 3 out of 5 stars

To late for Xmas

I ordered a t shirt on 7th Dec didn't arrive till today 4th Jan after I emailed them .they must be trying to sort there delivery times out ..only thing is now I've ordered wrong size so it will have to go back ,thus will be fun .

January 4, 2022
Unprompted review

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