Rock Solid Rigs Ltd Reviews 

48
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

After looking at quite a few different sim rigs, I'm really pleased to have chosen the RSR-21 which I've been using since March 2022. I haven't witnessed any flex during sim racing (with 8nm feedback... See more

Rated 5 out of 5 stars

After researching many a rig on the market, I went for this and glad I did, looks great and fits well into my room. I think the vast customisation and the ease at which you can do so set's it apart f... See more

Rated 4 out of 5 stars

Shipping was fast and without issues. Only one small part (nut) was missing, but the support was fast and great and helped to fix the issue. The assembly instructions are ok for experienced user a... See more

Rated 5 out of 5 stars

I contacted three manufacturers of sim-racing rigs. Rock Solid Rigs gave the best and most enthusiastic advice. My order arrived reasonably quickly, flat-packed in heavy boxes. The finish (and the sm... See more

Company details

  1. Motorsports Store

Written by the company

RSR have migrated to the Trustpilot review system in April 2023, in a move to build brand reputation. RSR supply the ultimate racing simulator cockpits, which give you unrivalled rigidity and performance to enhance your every race.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(48)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent communication

Excellent communication, helpful with the questions that I asked regarding the sim rig, and delivery was nice and quick, will definitely buy from them again!

March 26, 2026
Rated 5 out of 5 stars

After researching many a rig

After researching many a rig on the market, I went for this and glad I did, looks great and fits well into my room. I think the vast customisation and the ease at which you can do so set's it apart from the rest. Setup with single monitor but will be looking to upgrade to triples probably in the future and the great thing is I won't need to throw away any part of the rig when I do upgrade. Setup takes a bit of time but just makes it feel more personal to you, a bit like when you build your own bike or assemble your first lego megastructure. Plenty of reviews out there to help make up your mind.

February 1, 2026
Rated 5 out of 5 stars

Brilliant product

Brilliant product. Have this right for about 4 years,with simicube 2 pro it is the most solid rig I have ever used. Also the customer service is excellent would recommend whole heartedly.

October 12, 2025
Rated 5 out of 5 stars

Excellent rig

Excellent rig. Superb design and looks like a proper piece of furniture and less like scaffolding like a lot of metal rigs on the market.

Using a Fanatec DD at 8nm, the rig is perfectly solid and I’m sure it would be with a higher torque DD.

Overall very impressed.

May 1, 2025
Rated 5 out of 5 stars

simply awesome !

It is robust, pretty, rather light, easy to assemble, functional, modular. It is the chassis to have if you do not want the traditional metal chassis.
A fast team that listens to its customers. I can only recommend their products to you

December 21, 2024
Rated 2 out of 5 stars

I am very unhappy with the pricing and…

I am very unhappy with the pricing and experience surrounding the RSR-21 Racing Simulator Cockpit. We ordered it from Slovakia on October 21st, and it didn’t arrive until December 17th. The website listed the price as £350, but we ended up paying around €500. On top of that, we were charged a duty fee, required to file numerous forms, and paid an additional 20% local tax. In total, the cost exceeded €600.

Furthermore, the seat holder only came with six bolts, which didn’t fit our seat. This forced us to drill new holes, effectively voiding the warranty. After assembling the frame and tightening everything, I noticed some parts didn’t align perfectly. Despite trying to retighten the screws several times, the issue persists.

On a positive note, the rim is rock solid and doesn’t flex at all, delivering an amazing driving experience. However, the price and the other issues mentioned leave me with a bittersweet feeling overall.

November 21, 2024
Rock Solid Rigs Ltd logo

Reply from Rock Solid Rigs Ltd

Hello, we are really sorry you feel this way, particularly as we are an honest, ethical, and transparent company which strives to make every customer happy.

Within our control is our base rig costing £350 (excl tax is also written beside pricing in our shop) and us quoting for international shipping at checkout, where we have a notice stating 'Non-UK orders may be subject to your local import tax' At this point the customers see a total to see if they want to proceed.

Regarding the delays in shipment and duty fees and tax, it's easy to appreciate this was incredibly frustrating, and is definitely an extreme example. Regrettably these factors are defined by the agents in the receiving country. In contrast the US system averages around 4 days with minimal tax.

Finally regarding the seat fitting, the rigs are pre drilled for the Sparco hole pattern, all mounting decks are designed to be drilled to fit any hole pattern required.

We can only apologize for the shipping delays, and will investigate with UPS. Please let us know if there is anything above that we have misunderstood, we would also really appreciate knowing what we could have done within our control to have improved your experience.

Best Regards, RSR

Rated 5 out of 5 stars

Great product

Great product, excellent service and communication.
When I thought there were parts missing they were right on it, even over the weekend. There weren't any missing parts, I had just placed a box over them. Still there was no quibble and they were about to send replacement parts on the Monday.
Thanks for producing a Rock Solid Rig

November 11, 2024
Rated 5 out of 5 stars

Very happy with purchase even w/ int'l shipping

Awesome experience purchasing this rig and very pleased with the product. So glad i went with this vs an aluminum one. To assume a wood rig isn't as sturdy as metal is outright false (they make homes out of it for a reason). The product is also made and shipped from the UK - which is a huge plus vs rigs made elsewhere.

September 30, 2024
Rated 4 out of 5 stars

99,9%

Shipping was fast and without issues.
Only one small part (nut) was missing, but the support was fast and great and helped to fix the issue.
The assembly instructions are ok for experienced user and could be improved a little bit.
But in general a very, very good product with a little space for improvements at the hardware (for a more comfortable gaming experience).
I love wood and timber!

August 17, 2024
Rated 4 out of 5 stars

RSR-21

Product quality and packaging are awesome. The rig could benefit being a little wider, and the center spar limits ease of entry and exit.

August 4, 2024
Rated 5 out of 5 stars

BEST Racing Sim Cockpit RSR

This entire purchase truly exceeded all my expectations. All emails were answered promptly by Mark, with the correct answers. The packaging and delivery was perfect. The engineering design, materials selection, and manufacturing process is top notch.
Only one minor area for improvement would be the assembly instructions, which could benefit from a couple of more diagrams, and a BIG number to sequence some drawings that have more than one sub-assembly (maybe not as detailed as LEGO books - but that is a great business model). I recommend buying the cable raceways and upgraded aluminum knobs.

July 19, 2024
Rated 5 out of 5 stars

Awesome sim cockpit!

Experience in purchasing and delivery was exceptional and I received it very quickly even being in the states! The rig itself (rsr-21 with triples ) is Awesome!! It went together easily and is rock solid. It handles all my equipment and looks great! You won’t be disappointed if you choose to purchase one! And customer service was excellent!

July 1, 2024
Rated 5 out of 5 stars

Top notch product with all the adjustment you could need!

Finding a rig for someone my size (6' 9") was very hard, and this not only fits, but the name says it all, ROCK SOLID, with a 15nm base, hydraulic pedals, it is everything I was hoping for and more. Had some questions and Mark was very quick to reply and very helpful, I tell everyone who is looking to check them out, and shipping from UK to California was record time!!!

March 25, 2024
Rated 5 out of 5 stars

My experience after just over a month

I was looking around the sim racing cockpit market for a while, 2 months give or take, till I came across Rock Solid Rigs. I must admit, I was pretty skeptical looking at this rig as most if not all of the market and sim racers prefer metal cockpits, and so I believed metal was the best option. That was until I watched a mountain of reviews on this thing, all of which said it was amazing, even beating some metal cockpits that cost nearly triple the cost of the RSR-21. After all of the reviews, I decided I would try it out and it was the best decision I made for a sim rig. The setup was straightforward, all the pieces are in one box and you assemble it like a piece of Ikea furniture. I found it quite fun to put it together with each piece and mounting hardware without defects, allowing for a smooth experience. Once it was all set up, It was blissful. I sat down, put my foot on the throttle, and just went, and it felt amazing. I use a pretty heavy load brake pedal, around 65kg with a max of 100kg and there isn't one creak from the pedal board. The steering is the same story, not a creak, and doesn't even move from where I wanted it. The only real issues that I found were the lack of monitor tilt using their monitor mount for the rig and the general seating as it is quite tight around the knees and low to the ground. However, I came from a bad first rig so these issues were extremely minor for me. Overall, if you want a strong, durable, and unique rig and can afford to look over the minor issues I came across, this can be a beast of a rig for any level of sim racer.

March 9, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look