Rockstar Games Reviews 5

Subject: Unauthorized Purchase on My Account - Refund Request

To whom it may concern,

I am writing to bring to your immediate attention a serious issue regarding an unauthorized transaction on my account. My bank card was charged for the purchase of Red Dead Redemption 2 on PlayStation 5. I did not authorize this purchase, did not place an order, and was not involved in any way.

This transaction is entirely unacceptable and constitutes a form of fraud against me as a buyer. I demand an immediate refund of the full amount. The details of the unauthorized transaction are as follows:

Transaction Number: 786765954875846

Please address this matter urgently and confirm the reversal of the charge to my account. Failure to resolve this promptly may compel me to escalate the issue to the relevant consumer protection authorities or my financial institution.

I trust you will resolve this matter without delay.

Sincerely,
Omar ALhasan
+905344166259

What is happening right now on the ROCKSTAR WAREHOUSE website has been a nightmare since they started working with Xsolla. On August 17, I ordered two parcels, the parcel was supposed to be express, and so far nothing has reached me because the courier supposedly has the wrong address. Rockstar and Xsolla take turns sending me back to each other and, finally, I have no idea how to solve this problem because nobody knows anything. Back in the days when Digital River was serving them, there were no problems, now it's a tragedy. It is very possible that this was my last purchase from them. So far, I advise you not to.