Rocky Knoll Farm Reviews 

40
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Plants come very quickly in incredibly good condition. I can't say enough about the quality of their plants, and their quick delivery. A+++-+

Company replied

Rated 5 out of 5 stars

Rocky Knoll Farm has exceeded my expectations every time I’ve made a purchase! The plants are always healthy and ready to thrive. The shipping is prompt with excellent packaging. Even love their websi... See more

Company replied

Rated 3 out of 5 stars

Fabiana is a nice size and root system was developed so plant has a nice chance for survival. The only thing I didn’t like was the use of inorganic synthetic products as I am an organic gardener. I wi... See more

Rated 5 out of 5 stars

The plant was excellent but shipping was horrible. It spent almost 3 days in New Stanton PA and 4 days in Benwood WV, less than 10 minutes from my house. It arrived in Benwood WV on the Friday evening... See more

Company replied

Company details

  1. Plant Nursery

Written by the company

Our mission is to provide high-quality plants that create a personalized garden experience for you. We invite you to check out our assortment of wonderful plants and helpful planting info via our website. Rocky Knoll Farm was founded in pursuit of the 3 P’s of the Triple Bottom Line: People, Planet and Profit. We are proud of our commitment toward providing great products. However, we also hope that our customers will delight in supporting a business that places a priority towards the people it influences and its environmental footprint. We are proud members of 1% for the Planet and have pledged to give 1% of our sales to Ecotrust, a nonprofit organization working towards an equitable, prosperous, climate-smart future.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

40 reviews

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4.7

All reviews

(40)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

The plant was excellent but shipping…

The plant was excellent but shipping was horrible. It spent almost 3 days in New Stanton PA and 4 days in Benwood WV, less than 10 minutes from my house. It arrived in Benwood WV on the Friday evening before memorial day weekend and should have been delivered the next day but wasn't. Luckily, it was still moist and didn't dry out completely. I spoke with a customer service representative by email and she was excellent. It's not your fault UPS dropped the ball on delivery.

June 7, 2022
Unprompted review
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Reply from Rocky Knoll Farm

I'm delighted to hear that you are happy with your plant, and I'm sorry to hear that UPS didn't do a good job for you. We very much appreciate you providing feedback and a review. We have had really good outcomes with UPS shipping plants all across the country, but it's helpful to know when that is not the case. We are a small family business so we very much appreciate you taking the time to share your experience, and for shopping Rocky Knoll Farm. We hope you will be back!

Rated 5 out of 5 stars

Quality Rhododendron

My rhododendron arrived quickly and packed very well, to avoid damage in shipping. The buds are about ready to bloom.

May 11, 2022
Unprompted review
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Reply from Rocky Knoll Farm

That is really great to hear and I hope that your new rhododendron thrives in your garden for many years. Thanks so much for taking the time to leave a review. We very much appreciate you shopping Rocky Knoll Farm, and we hope you will be back!

Rated 5 out of 5 stars

Excellent quality

Excellent quality - perfect packing - super value

May 7, 2022
Unprompted review
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Reply from Rocky Knoll Farm

Thank you so much for your feedback. We understand that people are busy, so we really appreciate you taking the time to provide a review. We appreciate you shopping Rocky Knoll Farm and we hope you will be back!

Rated 5 out of 5 stars

Love these plants!

All the plants ordered from Rocky Knoll Farm have arrived healthy, lush, and in great condition. They look terrific in our yard and I’m very happy with them.

April 13, 2022
Unprompted review
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Reply from Rocky Knoll Farm

That is great news! We are happy to hear that you are pleased with your new plants. Hoping that they bring you many years of joy!

Rated 5 out of 5 stars

Healthy plants

Healthy plants, carefully packaged. Highly recommend!

April 6, 2022
Unprompted review
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Reply from Rocky Knoll Farm

Thank you so much for sharing your feedback! We are delighted to hear that you are happy with your new plants, and hope that they bring you many years of joy.

Rated 5 out of 5 stars

Fast delivery + healthy plants = happy customer :)

The package arrived promptly within about 4 days, even though there was a serious winter storm affecting the shipping route. I was pleasantly surprised since it travelled from Oregon to Georgia in only 4 days. The plants arrived in excellent condition and are perfectly healthy. I couldn't be happier with my purchase. Thank you Rocky Knoll Farms.

March 16, 2022
Unprompted review
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Reply from Rocky Knoll Farm

That is really great news. Many of our customers are on the east coast and it is helpful to receive your feedback. We appreciate you taking the time to share a review. We hope your new plants bring you lots of joy for years to come.

Rated 5 out of 5 stars

Excellent product and excellent service

Excellent product and excellent service. The people at Rocky Knoll watched the weather and cleverly sent a beautiful rhododendron during a mild week that was between two unusually late, severe arctic incursions. It arrived fine. Beautiful plant.

March 15, 2022
Unprompted review
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Reply from Rocky Knoll Farm

We are so please to hear that you are happy with your experience, and your new plant! We hope it brings you many years of joy. Thanks so much for taking the time to leave your feedback and review. We appreciate you choosing to shop Rocky Knoll Farm.

Rated 5 out of 5 stars

Great quality and service

I ordered Mandarin Lights Azaleas. They arrived in excellent health and well rooted. Packed securely for shipping. I will definitely order again from Rocky Knoll Farm.

September 4, 2021
Unprompted review
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Reply from Rocky Knoll Farm

That is great news. We are delighted to hear that you are happy with your plants and we look forward to helping you next time. Thanks so much for taking the time to share your feedback.

Rated 5 out of 5 stars

Wonderful Service

I was a bit nervous with our very hot weather, but the rhodies arrived in great shape. Thank you so much!

July 27, 2021
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Reply from Rocky Knoll Farm

That is excellent news! We very much appreciate your feedback and hope that you will return. Thanks for shopping Rocky Knoll Farm!

Rated 5 out of 5 stars

Love this plants

July 22, 2021
Unprompted review
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Reply from Rocky Knoll Farm

We are so happy to hear that you are pleased with your order. Thank you for taking the time to provide feedback. It is very much appreciated and we hope you will be back!

Rated 5 out of 5 stars

Excellent

Excellent customer service and big, beautiful healthy plants

July 14, 2021
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Reply from Rocky Knoll Farm

We are so delighted to hear that you are happy with your purchase. Thanks so much for taking the time to provide feedback as it is truly helpful. We hope you will be back! :)

Rated 5 out of 5 stars

Arrived well packed and in great…

Arrived well packed and in great condition

July 6, 2021
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Reply from Rocky Knoll Farm

Excellent, that is our goal so we very much appreciate you taking a moment to let us know. Thank you for shopping Rocky Knoll Farm!

Rated 5 out of 5 stars

Excellent

Excellent, 🌺🌻🌺🌻💖

July 2, 2021
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Reply from Rocky Knoll Farm

We are so happy to hear that you are pleased with your order. Thank you for sharing your feedback and we hope you will be back!

Rated 5 out of 5 stars

I ordered two Tangelo Azalea

I ordered two Tangelo Azalea. It came in a very good condition. I’ve been looking for this tangelo (orange) color for quite a while and finally found it at Rocky Knoll Farm. Worth to buy from this vendor selling plants with reasonable price. Very happy.

June 25, 2021
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Reply from Rocky Knoll Farm

Thanks so much for sharing your feedback. We are so delighted to hear that you are happy with your purchase and hope that you will be back!

Rated 5 out of 5 stars

My replacement plants arrived yesterday…

My replacement plants arrived yesterday and they are beautiful! Thank you so much for your customer service. Can't wait to watch them grow!!!!

Thanks again,
Sherry Penicook

June 24, 2021
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Reply from Rocky Knoll Farm

That is great and we hope that your plants bring you many years of joy. We hope you will be back!

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