Roger la Borde Reviews 252

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are thrilled with the products, often describing them as lovely, imaginative, and unique, with particular appreciation for the designs and quality of cards and journals. The quality of the items, including stationery and advent calendars, is consistently praised, with many noting the sturdy design and high-quality paper. Reviewers frequently highlight the efficient and speedy delivery service, with orders arriving promptly and well-packaged. However, some people experienced issues with product assembly, finding certain items difficult to put together without risk of damage. A few other people also felt that the delivery service was atrocious, citing delays and the need to collect items themselves, and some noted missing items from their orders.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design, frequently praising the... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of journals, cards,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and speedy delivery of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered two cat journals from this company , they are lovely and I am sure my two teenage granddaughters will love them. My experience with this company was brilliant ordered in the evening and they... See more

Rated 5 out of 5 stars

I particularly love the laser-cards especially the book reference ones. I wish you could do more as I have sent them to all my friends and family at least twice! Your cards are imaginative, individual... See more

Rated 5 out of 5 stars

It is an advent calendar. There are numbered doors you open each day to count down to Christmas. Behind each door is a different picture. Cannot fault the quality of the product and delivery was speed... See more

Rated 5 out of 5 stars

The advent calendars were recommended by a friend but I hadn’t seen one , so ordered direct, sight unseen. My order was posted very promptly & arrived safely in plenty of time to pass on to the childr... See more


Company details

  1. Stationery Store
  2. Gift Shop
  3. Greeting Card Shop

Written by the company

Roger la Borde are the creators and publishers of charming, eclectic and wonderful stuff: gorgeous greeting cards, fabulous journals and notebooks, luxe stationery and much more. Our signature products are our Illustrated Journals featuring full-colour artwork on every single page, as well as our intricate Lasercut Greeting Cards which are truly mini masterpieces. Our London born-and-bred company was founded in 1985 by sisters Alison and Jenni, and we have stayed true to the original vision of creating beautiful and original products on paper and beyond.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

252 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Bear card

I received the most beautiful Roger LaBorde card for my birthday. There is a bear on a flying carpet with an umbrella. It's gorgeous!!

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

Individual beautiful cards

The cards are beautiful and very individual. I've been sending them to friends all of whom are asking where I get these beautiful cards from.
The price is really good too.

April 13, 2026
Rated 5 out of 5 stars

A good experience .

Efficient service and a speedy delivery.
I’m very pleased with the item I ordered. It was as described and met my expectations.

March 23, 2026
Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, of lovely illustrated journal and matching gift bags, the perfect gift, a happy shopping experience, highly recommend, thank you.

February 9, 2026
Rated 5 out of 5 stars

Beautiful cards

Beautiful cards, and they arrived promptly. Will be buying again when I run out, as the quality is excellent and their designs are unique.

January 28, 2026
Rated 2 out of 5 stars

Missing items

Items missing from my order/delivery. I tried to resolve the matter by telephone but was told that I could only communicate by email.

January 12, 2026
Roger la Borde logo

Reply from Roger la Borde

I apologize for the inconvenience caused to you by the delivery problems with this order. I understand that it was frustrating that our customer service team felt unable to resolve the issue over the phone, but we do usuallly ask for emailed details to avoid compounding errors when issues like this arise. I've reviewed our customer team correspondence and I can see that the team handled the issue courteously and a package with the missing items was sent by courier the same day you emailed. If there are any further issues with the delivery. Please let us know.

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