Rolan Australia Reviews 

197
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the excellent product quality and competitive pricing. Customers found the ordering process easy and appreciated the clear communication regarding their orders and delivery status. Many people praised the super-fast delivery, with items arriving promptly and in perfect condition, often exceeding expectations. However, some customers also noted issues with incorrect parts being supplied or missing components, leading to frustration. A few other people also felt that delivery times were significantly delayed beyond the estimated window, and some found the product quality to be average with noticeable defects.

What people talk about most

Product

Reviewers mention positive feedback about product, often highlighting that items fit correctly and are as... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and superfast delivery... See more

Price

People report positive experiences with price, consistently finding good and competitive pricing on products.... See more

Order

Customers had positive experiences with order, praising the ease of ordering and payment, with some noting... See more

Quality

Consumers find quality to be positive, with many reviewers noting that parts arrived on time, were correct,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The company provides great communication about your orders. The prices are the best around and delivery was fast. I would have left a review sooner however, I ended up in hospital for a while and rec... See more

Rated 5 out of 5 stars

Great company ordered 2 cans of mass airflow cleaner was keep informed at all stages of delivery. Superfast delivery and boxed with protection to safeguard any damage. Also best price.

Rated 5 out of 5 stars

I ordered online from Melbourne Tuesday evening and my items arrived on Thursday which was super fast. This was my first order from Rolan and I'm very happy and would buy from them again.

Rated 5 out of 5 stars

Easy to navigate website. Parts dispatched & delivered within estimated ETA. No issues dealing with Rolan Australia. Will use again.


Company details


Contact info

  • Unit 1, 25 Bearing Road, 2147, SEVEN HILLS, Australia

  • rolan.com.au

4.4

Excellent

TrustScore 4.5 out of 5

197 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(197)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Windscreen wiper switch

Quick supply. Switch was as described, just what I wanted. The QR code to get the wiring instructions did not work as intended. It took me to your site but entering the item part number did not give me the information. It took me a little time to navigate your home site to get the info. This could be easily fixed and would enhance customer experience.

September 22, 2024
Unprompted review
Rated 5 out of 5 stars

Prompt Delivery, Great Communication

First time dealing with Roman and can honestly say they exceeded expectations. Easy to transact, great communication where continual updates provided, goods arrived in perfect order and speed of delivery was excellent. Will transact again.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

HEMI 265 4BBL

prompt service/delivery. good value. This is my second K&N filter. First is a complete assembly on our '72 Falcon. This one is on our 79 Chrysler replacing a disintegrating oiled foam element.

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great supply & service

So happy this company could supply a hard to find product (needed as a gift for hubby!)
Prompt service with good communication, timely delivery and packed well.
Will definitely be reordering with this professional business

August 5, 2024
Unprompted review
Rated 1 out of 5 stars

I am still waiting!

I ordered and paid for my order on 22 July. It is now 31 July and no sign of my purchase, in fact trying to track it, it looks like it has not even arrived in Qld. I ordered these gaskets in order to complete an engine build and did so locally because I needed them in a hurry. I should have ordered them from my supplier in the U.S. because they would probably be here by now.

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

Never imagined that dealing with online…

Never imagined that dealing with online car spare parts would be that easy and efficient. Rolan is a true blue experience that left a beautiful impression on me. Items arrived on time and as described. Great service.

July 7, 2024
Unprompted review
Rated 5 out of 5 stars

I am amazed that there is still a…

I am amazed that there is still a company in Australia with such amazing personal service! I had been trying to source brake pads and even the manufacturer did not have any available. They recommended a number of dealers who all had the items on back-order. I called Rolan because a search on the web site showed a single set and I did not want to order & then get an email telling me they had no stock. I called Rolan and the staff member went out of her way to do a sighted stock-check to confirm that there was indeed a set on the shelf (probably the only set in Australia) I ordered the rotors & pads which arrived within just a few days by courier. Even the price was unbelievable. Highly recommended.

June 5, 2024
Unprompted review

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