Rolling Slots Reviews 

Reply from Rolling Slots

Mar 3, 2024

Dear Mathias,

Thank you for taking the time to share your experience with us.

It's important to note that the KYC verification is a standard procedure in the casino industry, and we adhere to these practices to ensure the highest level of security for our players.

According to our data our Financial Department has provided you with additional information that should help verifying your account on the date of 2024-03-01 14:41 outlining the missing documents necessary for the final verification.

Please be aware that our Financial Department operates from 9:00 to 18:00 GMT+2, Monday to Friday. You can expect a response regarding your verification in this timeframe.

We understand that this process may be demanding, and we sincerely appreciate your patience.

If you have any further concerns or questions, please feel free to reach out with us via Email or Live Chat.

Best regards,
Rolling Slots Casino Representative

Reply from Rolling Slots

Mar 2, 2024

Dear Elin,

Thank you so much for your glowing review! We're thrilled to hear that you're enjoying your time at Rolling Slots Casino.

It's always fantastic to know that our diverse selection of slots has brought a touch of excitement to your gaming experience.

We appreciate your kind words and are delighted to be able to offer you a unique and enjoyable atmosphere.

Our team works hard to provide a top-notch gaming environment, and it's incredibly rewarding to see that effort reflected in your positive feedback.

We invite you to continue rolling with us and discovering all the thrilling options our casino has to offer.

If you ever have any suggestions or feedback, feel free to share – we're always looking for ways to enhance our players' experience.

Thanks again for choosing Rolling Slots Casino. Happy spinning, and may your luck always be on your side!

Best regards,
Rolling Slots Casino Representative

Reply from Rolling Slots

Mar 1, 2024

Dear Consumer,

Thank you for sharing your experience that you had in our casino.

We apologize for the inconvenience, and thank you for your patience.

We would like to notify you that all financial procedures are reviewed in due course. Therefore, cancellation of your withdrawal request can lead to your payout to be postponed.

Please note, that previous request have been cancelled by you, thus influenced it withdrawal process.

In reference to the circumstances, RollingSlots has the right to determine its own payment and withdrawal terms for each procedure, which may differ depending on the withdrawal method, account status, and other possible factors affecting the withdrawal process.

Your next withdrawal requests will be processed by our Financial Department during their working hours and in an orderly fashion.

Keep in mind that you can always check the status of your withdrawal in the History tab.

Best regards,
Rolling Slots Casino

Reply from Rolling Slots

Feb 29, 2024

Dear Dominic Maginness,

thank you for sharing your experience with us.

We are truly sorry to hear that you were not satisfied with our services.

We kindly ask you to reach out to our dedicated support team, and provide more specific details regarding your concerns.

Kind regards,
Rolling Slots Casino Representative

Reply from Rolling Slots

Feb 26, 2024

Dear Jacob,

Thank you so much for taking the time to share your positive experience with Rolling Slots Casino! We're thrilled to hear that you had a great time at our casino.

At Rolling Slots, we strive to provide an exceptional and enjoyable gaming experience for our valued players, and it's truly rewarding to know that we've met your expectations.

Your feedback motivates us to continue delivering top-notch service and entertainment. If you have any suggestions or if there's anything specific you enjoyed during your visit, we'd love to hear more.

Thank you again for choosing Rolling Slots Casino, and we look forward to welcoming you back for more exciting moments!

Best regards,
Rolling Slots Casino Representative

Reply from Rolling Slots

Feb 22, 2024

Dear Hoben,

We are excited to hear that you are enjoying our site.

Your satisfaction is our top-notch priority, and we hope to see you around in our casino!

Best regards,
Rolling Slots Casino Representative

Reply from Rolling Slots

Feb 21, 2024

Dear Mustafa,

thank you so much for sharing your honest review of our casino!

We are extremely delighted to hear that you had such a great experience in our casino and found our website easy to navigate. Your words mean so much to our entire team.

At Rolling Slots Casino, we strive to create a platform of entertainment where players would be able to enhance their gaming adventure to the fullest.

On our website, there are indeed displayed a multitude of payment options, so that each of our customers can select a desired method of payment, top up their balance and start their gaming journey.

Besides our standard promotions available on our site, you can also check our exclusive daily offers by subscribing to our Telegram channel.

Also, our support team is available 24/7 to assist you with any kind of inquiry, whether it be questions related to bonus claims, verification, or withdrawal processes. Our agents are more than eager to help you with that!

Best regards,
Rolling Slots Casino Representative

Reply from Rolling Slots

Feb 1, 2024

Dear Andreas Holst,

Thank you for bringing your concerns to our attention.

We understand that withdrawal processes are crucial for our players, and we would like to shed light on our procedures.

Our financial department diligently reviews withdrawal requests in orderly fashion, and during working hours, ensuring a fair and secure gaming environment. Notifications are sent via email to keep players informed about the progress of their payouts.

As we have checked, one of your withdrawal request was processed today, and we would like to congratulate you on that.

It's important to note that bonus come with specific terms and wagering conditions that need to be fulfilled before placing a withdrawal request.

Our team is here to assist you, and we encourage you to reach out to our customer support for further clarification or assistance with your specific case.

Best regards,
Rolling Slots Casino Representative

Reply from Rolling Slots

Feb 1, 2024

Dear Fallen Legend,

Thank you for sharing your experience. We apologize for any inconvenience, and would like to address your concern.

We prioritize the security and verification of our players to ensure a safe and enjoyable gaming experience. That is why the verification procedure is a crucial step in the withdrawal process, which aims to safeguard you and your account in the future.

Please, be informed that the delay of the verification might be attributed to the quality of the documents provided. That is why, we kindly ask you to follow the instructions from the emails received from our Financial Department.

We highly recommend contacting our dedicated support team. Our agents, will guide you and address your inquiries.

Kind regards,
Rolling Slots Casino Representative

Reply from Rolling Slots

Jan 2, 2024

Dear Phillip,

thank you for sharing your experience with us.

We are sorry in case there were any inconveniences caused, and we understand that the withdrawal process might be longer than expected.

Please, be informed that before receiving a pay-out, players need to undergo the verification process.

Rolling Slots would like to inform you that the KYC verification process is a standard procedure, which takes place in casinos, and we are not an exception.

After providing all the requested documents and successfully passing the verification, your withdrawal request will be processed, and you will be notified via email regarding the results.

Also, please be informed that our Financial Department acts in accordance with our Terms and Conditions, where it is mentioned that the withdrawal request might be postponed due to additional verification. In this case, the relevant department can ask you to provide additional information or documents in higher quality.

In case you have other questions related to the verification or financial processes, you can always reach directly our KYC department via email.

If you need any clarifications, please contact us by our Live-Chat or email address of the Support Team. Our support agents are 24/7 available to assist you!

Thank you for understanding,
Rolling Slots Casino Representative.

Reply from Rolling Slots

Dec 30, 2023

Dear Mario,

thank you for sharing your experience with us.

We are sorry in case there were any inconveniences caused, and we understand that the withdrawal process might be longer than expected.

Please, be informed that before receiving a pay-out, players need to undergo the verification process.

Rolling Slots would like to inform you that the KYC verification process is a standard procedure, which takes place in casinos, and we are not an exception.

Also, please be informed that our Financial Department acts in accordance with our Terms and Conditions, where it is mentioned that the withdrawal request might be postponed due to additional verification. In this case, the relevant department can ask you to provide additional information or documents in higher quality.

We understand that this procedure might be exhausting, however, please note that the requested documents by our Financial Department represent a proof of establishing your identity. In this way, we are making sure to protect you and your account in the future.

In case you have other questions related to the verification or financial processes, you can always reach directly our KYC department via email.

If you need any clarifications, please contact us by our Live-Chat or email address of the Support Team. Our support agents are 24/7 available to assist you!

Thank you for understanding,
Rolling Slots Casino Representative.

Reply from Rolling Slots

Feb 15, 2024

Dear Shanny,

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your time at Rolling Slots. We take all customer concerns seriously, and we would like to address your issues promptly.

Regarding the documentation process, we understand that it can be frustrating, but it is a necessary step to ensure the security and integrity of our platform. We strive to maintain the highest standards in compliance with regulations to provide a safe environment for all our players.

We apologize if there was any confusion regarding the withdrawal process. Our team is dedicated to processing withdrawals efficiently, and any delays may be due to additional verification steps required by our payment processors.

We value your loyalty as a player, and we want to ensure that your experience with us is fair and enjoyable.

Rest assured, your personal details, including your passports and debit card information, are handled with the utmost care and in compliance with industry standards. We prioritize the security of our players' information.

We understand your frustration, and we sincerely apologize for any inconvenience you may have faced. We would appreciate the opportunity to discuss your concerns further and work towards a resolution. Please contact our customer support team via Live Chat or email, and we will do our best to address your specific issues.

Once again, we apologize for any negative experience you've had, and we hope to have the chance to improve your perception of Rolling Slots Casino.

Kind Regards,
Rolling Slots Casino Representative.

Reply from Rolling Slots

Dec 13, 2023

Dear Troy,

thank you for sharing your experience with us.

We are sorry in case there were any inconveniences caused, and we understand that the withdrawal process might be longer than expected.

Please, be informed that before receiving a pay-out, players need to undergo the verification process.

Rolling Slots would like to inform you that the KYC verification process is a standard procedure, which takes place in casinos, and we are not an exception.

After providing all the requested documents and successfully passing the verification, your withdrawal request will be processed, and you will be notified via email regarding the results.

Also, please be informed that our Financial Department acts in accordance with our Terms and Conditions, where it is mentioned that the withdrawal request might be postponed due to additional verification. In this case, the relevant department can ask you to provide additional information or documents in higher quality.

We understand that this procedure might be exhausting, however, please note that the requested documents by our Financial Department represent a proof of establishing your identity. In this way, we are making sure to protect you and your account in the future.

In case you have other questions related to the verification or financial processes, you can always reach directly our KYC department via email.

If you need any clarifications, please contact us by our Live-Chat or email address of the Support Team. Our support agents are 24/7 available to assist you!

Kind regards,
Rolling Slots Casino Representative.

Reply from Rolling Slots

Nov 24, 2023

Dear Julie F,

Thank you for taking the time to share your feedback with us! We're thrilled to hear that you've been enjoying your experience at Rolling Slots Casino, appreciating the generous bonuses and wide range of games we offer. Your positive comments mean a lot to us.

We value your patronage, and if there's anything specific you love about our casino or if you have any suggestions for improvement, we'd love to hear more. Our goal is to ensure that your time with us is not only enjoyable but exceeds your expectations.

Once again, thank you for being a part of the Rolling Slots Casino community. We look forward to providing you with more exciting and entertaining moments in the future!

Best regards,
Rolling Slots Casino Representative

Reply from Rolling Slots

Nov 14, 2023

Dear Roderick Mason,

Thank you so much for your fantastic review!

We're thrilled to hear that you're enjoying our casino and that our VIP Program and support team have enhanced your experience.

We're dedicated to making sure our players have a blast and receive their winnings swiftly.

Here's to more fun and wins ahead!

Best Regards,
Rolling Slots Casino Representative

Reply from Rolling Slots

Oct 31, 2023

Dear Beco,

We appreciate your kind review of our casino! We're glad to hear that you find our site clean and easy to navigate, and that our deposit and withdrawal options suit your needs.

We take great pride in offering hassle-free and speedy withdrawals, as we understand the importance of having access to your winnings quickly.

Also, we are pleased that you find our customer support to be lovely - we always strive to provide friendly and efficient service to all of our players.

Thank you for choosing Rolling Slots, and we hope you continue to have a great experience with us!

Best regards,
Rolling Slots Casino Representative

Reply from Rolling Slots

Oct 27, 2023

Dear Marco,

Thank you so much for your kind words and for taking the time to share your feedback about Rolling Slots Casino!

We're thrilled to hear that you appreciate the design and layout of our casino. Our team have put a lot of effort into creating an engaging and user-friendly environment for our players, and it's fantastic to know that you like it.

We're equally pleased to hear that you've had a positive experience with our live support team. Providing helpful and efficient support is a top priority for us, and we're here to assist you whenever you need us.

If you ever have any more comments, questions, or suggestions, please don't hesitate to reach out to us. We're committed to ensuring that your time at Rolling Slots Casino remains enjoyable and satisfying.

Thank you for being a valued member of our casino, and we look forward to providing you with more excellent gaming experiences in the future!

Best regards,
Rolling Slots Casino Representative

Reply from Rolling Slots

Updated Oct 27, 2023

Dear Lisa

thank you for sharing your experience with us.

We would like to apologize for the fact that your experience in our casino was not a smooth one.

Please, note that the feedback of our customers is very important for us, as it shows the details that need to be improved in our services. We are constantly working on ourselves in order to evolve and to offer our customers a pleasant experience on our site.

After a thorough check, our team have received a full answer from game provider regarding your situation.

The Provider checked this issue and concluded that he found the free spins on your account.

The game provider can confirm the free spins were successfully completed and winnings of 4.49 AUD were paid. The balance was updated, and we can confirm that all bets and winnings were correctly counted and credited to your gaming account.

Thank you for your patience and understanding.

If you have any questions, we will be happy to help you by Live Chat or email support@rollingslots.com

Kind regards,
Rolling Slots Support Team

Reply from Rolling Slots

Oct 20, 2023

Dear Mateusz,

thank you for expressing your opinion.

We would like to apologize for any inconvenience caused.

We understand that the verification procedure and waiting for the withdrawal to be processed might be difficult.

It is true that the withdrawal limit amount per day is 500 EUR, and this information can be found in our Terms and Conditions. However, we kindly ask you to understand that the withdrawal requests of our customers are reviewed in due course.

Our Customer Support Team is always available to assist our customers. You can just open our website and place your request in the chat, and one of our support agents will take care of your request.

Thank you for your patience and understanding,
Rolling Slots Casino Representative

Reply from Rolling Slots

Oct 15, 2023

Dear Michal,

Thank you for taking the time to share your feedback about Rolling Slots Casino! We're thrilled to hear that you've had such a positive experience with us.

At Rolling Slots, we strive to provide our players with the best possible casino experience, and it's great to know that you found everything you were looking for. Our dedicated support team is always ready to assist you promptly and efficiently, so it's wonderful to hear that you had a positive interaction with them.

We also take pride in offering a wide range of payment methods and partnering with numerous game providers to ensure our players have access to a diverse and exciting selection of games.

We appreciate your kind words and your support. If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're here to make your time at Rolling Slots Casino enjoyable and seamless.

Thank you again for choosing Rolling Slots, and we look forward to providing you with even more great experiences in the future.

Best regards,
Rolling Slots Casino Representative